2.0T FSI Drinking oil - should i worry?

2.0T FSI Drinking oil - should i worry?

Author
Discussion

roddyp

8,826 posts

116 months

Friday 8th August 2014
quotequote all
Ray Singh said:
Car was purchased 28 days ago. Fault was noticed and reported to the garage 15 days after purchase.
I think SoGA should certainly cover you, BUT: Have you authorised Swindon Audi to do the repair?

If so, you *may* have a problem, because your claim is initially against the dealer who sold you the car: You can ask them for refund, repair or replacement, but I think you can't just hand them a bill for the costs of repairs done by someone else.

IANAL, so possibly worth spending £100 with a solicitor...



Ray Singh

Original Poster:

3,048 posts

230 months

Thursday 14th August 2014
quotequote all
An update for those of you who care...

Swindon Audi are paying for all the parts and are reducing labour costs by 70%. I have spoken to the garage we purchased the car from and now have it in writing that they will cover the remaining £1400.

The car goes in for the surgery in the frist week of september. The only issue that may arise is if the bores are scored.

R

Laser Sag

2,860 posts

243 months

Thursday 14th August 2014
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While it looks to have been hard work hopefully you will be sorted in a few weeks. Hope they don't find any scoring when it gets stripped down.

Searider

979 posts

255 months

Thursday 14th August 2014
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Surely they, at this stage, would want to put a borescope down the plug holes to determine if the bores are scored.

If they are then new engine required and less labour needed..

Ray Singh

Original Poster:

3,048 posts

230 months

Monday 8th September 2014
quotequote all
Update.

Swindon Audi have replaced the pistons and con rods on the car.
The bores showed no sign of scoring damage.

Total bill is over £5k, but Audi have paid 100% of the parts and 75% of the labour costs. I found the remaining 25% from teh garage we bought the car from.

Going to collect the car tomorrow. The parts come with 2 year warranty and the labout a year.

Fingers crossed all is well.

Sheepshanks

32,749 posts

119 months

Monday 8th September 2014
quotequote all
Ray Singh said:
The parts come with 2 year warranty and the labout a year.
Thanks for updating.

Hopefully irrelevant, but slightly odd they've split the guarantee like that - dealer repairs are usually just described as being guaranteed for 2yrs.

Laser Sag

2,860 posts

243 months

Wednesday 10th September 2014
quotequote all
Ray Singh said:
Update.

Swindon Audi have replaced the pistons and con rods on the car.
The bores showed no sign of scoring damage.

Total bill is over £5k, but Audi have paid 100% of the parts and 75% of the labour costs. I found the remaining 25% from teh garage we bought the car from.

Going to collect the car tomorrow. The parts come with 2 year warranty and the labout a year.

Fingers crossed all is well.
Pleased to hear you got it all sorted without having to pay out.

Faxo

448 posts

138 months

Wednesday 10th September 2014
quotequote all
We've replaced probably near on 30 of these TFSi engines, we generally replace the whole engine, as 9.9 times out of 10 the bore is scored, which if it's using 1l every 300mls, I'd of said they 100% would be!

However, not to worry, as if they are, it'll just drink oil again!

Ray Singh

Original Poster:

3,048 posts

230 months

Sunday 14th September 2014
quotequote all
Good point Faxo.

My father in law has the car back. It was given back to him with the MMI indicator showing one segment less than full on hte oil indicator.
He topped it up and has driven a few hundred miles. Checked again yesterday and its dropped by one segment.

I have just written to Swindon Audi and informed them.

The car will be doing a 300 mile journey today - so lets see how much oil it uses.


Buckhyne

12 posts

115 months

Wednesday 24th September 2014
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This is a design fault with that particular engine. Although Audi will not admit it. Probably as the same engine is in VW, Seat, Skoda. Nightmare scenario for VW group. my son had the same problem and after much negotiating with Audi UK and the local dealer had it fixed for £370. However he is so fed up with Audi UK in particular that he will not buy another Audi when it comes up for replacement. This is his 3rd & probably last Audi. He even tried to contact their CEO in Milton Keynes to no avail. Poor show by Audi. I have an A3 Sportback & am considering another make when due to replace next year pure and simply the way that Audi UK treated my son. Give them hell!!! Some dealers have repaired FoC, but there is no guarantee.

Ray Singh

Original Poster:

3,048 posts

230 months

Wednesday 24th September 2014
quotequote all
Did you really mean £370? If so what did they do to correct it?
I have been a long term fan of Audi - but this expereince has tainted my view of them.

I have a A4 and A6 myself and when the A4 comes up for replacement, I will be looking around for suitable replacement. The problem is that two or three manufacturers have cornered the market.

As for my father in laws car - after the repair he has reported back that it has consumed 0.5 litre of oil in 800 miles. Well within specification for this engine now - but I cant understand how that can be acceptable? I have a A4 tdi and i have never topped up between services and the car does at least 12k miles / year.

Buckhyne

12 posts

115 months

Thursday 25th September 2014
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Hi Ray. Yes. After much & I do mean much negotiating he managed to get Reading Audi to do the co,Pete engine rebuild for £370. Originally, he was quoted £5500. It even got to the stage at one pint that he sat himself in Reading Audi for the whole day and refused to leave until the repair was agreed. He did lots of research and found out that some dealers were fixing it free of charge. It also seems that there is an ongoing lawsuit in USA between an owner & Audi. The thing that really annoyed him was Audi UK complete lack of response initially despises e:mails and written correspondence after writing to CEO. Even Reading Audi were arguing with them at one stage about contributing to the cost of repair. We have both been told unofficially that this is a design problem with that particular engine for models between 2009-2011.

We have both been Audi owners/fans for years. However his experience has seriously tainted that view.

blade7

11,311 posts

216 months

Thursday 25th September 2014
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US Audi/VAG don't get to walk away from their failures so readily. Mention US recalls/warranty extensions to Audi UK and they claim to know nothing about them.

silentbrown

8,826 posts

116 months

Wednesday 5th November 2014
quotequote all
Ray Singh said:
As for my father in laws car - after the repair he has reported back that it has consumed 0.5 litre of oil in 800 miles. Well within specification for this engine now - but I cant understand how that can be acceptable?
Has there been any change in the consumption since then?

Ray Singh

Original Poster:

3,048 posts

230 months

Wednesday 5th November 2014
quotequote all
Very little oil consumption now. He hasnt topped up in over 3k miles and the MMI indicator is still showing full.

He is happy.


morgrp

4,128 posts

198 months

Thursday 6th November 2014
quotequote all
Ray Singh said:
Very little oil consumption now. He hasnt topped up in over 3k miles and the MMI indicator is still showing full.

He is happy.
New rings were probably bedding in the first few hundred miles or so.

Ray Singh

Original Poster:

3,048 posts

230 months

Tuesday 23rd May 2017
quotequote all
Holy thread resurrection batman, etc....

Following on from the repair work conducted by Swindon Audi. My father in Law has noticed that after a couple of years of trouble free motoring his car has started to consume oil again at an alarming rate.
His estimate is that it is going through approx. 1 litre of oil every 1000 miles, so this would fall within the specification Audi use to 'deflect' this problem. But my question is that after new pistons and con rods, should the car have a drinking habit again and so soon?

We have informed Audi Swindon and the car is booked in for an oil consumption test in the second week in June.

As an Audi fan boy for many years (mainly with the sturdy older Audi A4 B5 and B6 models) I am loosing my passion for the newer cars.

silentbrown

8,826 posts

116 months

Tuesday 23rd May 2017
quotequote all
Ray Singh said:
Holy thread resurrection batman, etc....
That doesn't sound good. How many miles has he done since the original fix? - and, did they actually replace pistons and rods at that point? Sometimes Audi attempted a fix by changing the engine breathing system but I never heard of that actually working for anyone smile

It's possible (but unlikely) that this is a different problem entirely. Usually it took around 4 years/50K miles before the oil consumption became an issue.

Good luck, anyway smile


Ray Singh

Original Poster:

3,048 posts

230 months

Tuesday 23rd May 2017
quotequote all
I guess that the car has done no more than 15k miles since pistons and con rods were replaced.
I will keep you updated.

R

Shore

412 posts

88 months

Thursday 25th May 2017
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He will love you sourcing him a pup