S5 2011 Over heating
Discussion
Hi all,
Not posted here before,
Purchased S5 Conv,in Feb this year,
Yesterday it overheated and today been the same, cars only done 20k miles, and just due for its first real service, after I looked, and pressure tested, all was fine, Im now worried it may be water pump, surely not? Has any others had a problem? My warranty ran out in march this year, and im traveling through Spain, would a dealer here, do the job as a good will gesture?
Any advice eould be helpfull.
Cheers
Not posted here before,
Purchased S5 Conv,in Feb this year,
Yesterday it overheated and today been the same, cars only done 20k miles, and just due for its first real service, after I looked, and pressure tested, all was fine, Im now worried it may be water pump, surely not? Has any others had a problem? My warranty ran out in march this year, and im traveling through Spain, would a dealer here, do the job as a good will gesture?
Any advice eould be helpfull.
Cheers
Cupramax said:
Three year old car and due its first service? Not thats its relevant to your fault but i fear for cars on extended service intervals, theyre supposed to be done every 2 years or 18k, whichever comes first.
Hi, think you miss read the post, its last inspection was Feb this year carried out at Audi, this is first major service, due in 2wks,On the S5, its supposed to be serviced, every year, not 2yrs, and mine has already had 3 inspections, this is 4th but major service
PositronicRay said:
Water pumps are prone to failure on these. I doubt you will get any goodwill but it's always worth a try. If not it's an expensive job so try to find a decent indie.
Thanks for the responce, after doing some investigating, it seems that up to 2011 they used a plastic impellar in the water pump that perishes with heat and fails, seems like the problem im having,Will never buy anothet Audi even if it were the last car left on the planet. Very dissapointed. Time to sell.
sundance002 said:
Hi, think you miss read the post, its last inspection was Feb this year carried out at Audi, this is first major service, due in 2wks,
On the S5, its supposed to be serviced, every year, not 2yrs, and mine has already had 3 inspections, this is 4th but major service
I didnt miss read anything, look at your post, you said its first real service, which part of that did i miss read? Also S5's can be on long life servicing as long as they're done to schedule with the correct oil. What makes you think they cant?On the S5, its supposed to be serviced, every year, not 2yrs, and mine has already had 3 inspections, this is 4th but major service
Cupramax said:
I didnt miss read anything, look at your post, you said its first real service, which part of that did i miss read? Also S5's can be on long life servicing as long as they're done to schedule with the correct oil. What makes you think they cant?
I am only reading what the in car comp tells me, and it tells me its due another service, even though an inspection was done in Feb this year. Regarding post, I said first major service, the others were just inspection services.This was supposed to be the every day car in my stable, reliable, no hassle, not the start i was hoping for.
Edited by sundance002 on Wednesday 22 October 09:50
If its got full audi history I think you will have a good case for goodwill percentage on this, word to the wise - dont let them fit another plastic one!!
When I bought my A6 The first thing I did was get the cambelt changed and at the same time had a metal impeller pump fitted, my wifes polo had a plastic impeller and that one shat its self too - again VW paid most of it on goodwill.
Most VAG cars up to 2011 had plastic impeller pumps btw, not all of them have failed...
When I bought my A6 The first thing I did was get the cambelt changed and at the same time had a metal impeller pump fitted, my wifes polo had a plastic impeller and that one shat its self too - again VW paid most of it on goodwill.
Most VAG cars up to 2011 had plastic impeller pumps btw, not all of them have failed...
hman said:
If its got full audi history I think you will have a good case for goodwill percentage on this, word to the wise - dont let them fit another plastic one!!
When I bought my A6 The first thing I did was get the cambelt changed and at the same time had a metal impeller pump fitted, my wifes polo had a plastic impeller and that one shat its self too - again VW paid most of it on goodwill.
Most VAG cars up to 2011 had plastic impeller pumps btw, not all of them have failed...
Yes it has full Audi service history, it had only covered 15k miles when i bought it, now covered 20k, so only 750miles per month average.When I bought my A6 The first thing I did was get the cambelt changed and at the same time had a metal impeller pump fitted, my wifes polo had a plastic impeller and that one shat its self too - again VW paid most of it on goodwill.
Most VAG cars up to 2011 had plastic impeller pumps btw, not all of them have failed...
Well maybe there is some hope, Seems as though, they treated you fairly.
Problem is, im in Spain at the moment, not sure, they will be so helpfull.
Any idea of cost to do the job? Im happy to pay something towards the cost, but I would hope, no more than 30%.
Have a look down the front of the engine with a torch. Towards the passenger side of the engine bay you should be able to see the water pump. On earlier cars it is black plastic and known to crap itself. If it's shiny aluminium it shouldn't be an issue.
Is the car actually over-heating or is the temperature display faulty? Either way obviously best not to drive it for fear of the head gaskets dying, if not the whole engine.
Audi UK and Audi Spain are not related in any way, so I would try calling Audi UK customer service and explaining what the issue is and ask if they will offer some goodwill when the fault is properly diagnosed and you've got the bill to share with them. You will need to use a main dealer to get anything out of Audi in any case. An alternative would be to call the supplying dealer, assuming they have serviced it, and see if they will fight your corner with Audi UK in recognition that being abroad means popping it in isn't really an option.
Is the car actually over-heating or is the temperature display faulty? Either way obviously best not to drive it for fear of the head gaskets dying, if not the whole engine.
Audi UK and Audi Spain are not related in any way, so I would try calling Audi UK customer service and explaining what the issue is and ask if they will offer some goodwill when the fault is properly diagnosed and you've got the bill to share with them. You will need to use a main dealer to get anything out of Audi in any case. An alternative would be to call the supplying dealer, assuming they have serviced it, and see if they will fight your corner with Audi UK in recognition that being abroad means popping it in isn't really an option.
To do the job involves sliding the front of the car forward to its "service position", then removal of the aux belt and cambelt, so you should replace at least the cambelt whilst its off as a matter of course. - I seem to remember about £3-400 to do the job at Audi..
The above poster is spot on with his advice about who to talk to.
The above poster is spot on with his advice about who to talk to.
hman said:
To do the job involves sliding the front of the car forward to its "service position", then removal of the aux belt and cambelt, so you should replace at least the cambelt whilst its off as a matter of course
Just to make sure the OP doesn't have heart failure when he reads that, I'm 99% certain we're talking about a V6T as I don't believe the soft top was available with the V8 in Europe. The V6T being chain driven (aux belt probably is worth doing if you're in there, but I can't recall the service interval for it)hman said:
To do the job involves sliding the front of the car forward to its "service position", then removal of the aux belt and cambelt, so you should replace at least the cambelt whilst its off as a matter of course.
V8 or V6 no cam belt on S or RS 4 / 5Also for the OP
Was a recall to change the water pumps back when the V6T engine was new, in order to change all the plastic ones before they failed on customers. Your car is likely to new to be in the recall, but isolated cases of WP failure have occured on the later improved pumps also. Being very nice to the dealer and mentioning you would likely use them again for servicing will significant increase your chances of getting goodwill.
Saying you will never by another Audi again is a bit drastic, until the overheat how did you find the car, everyone loves the supercharged engine surely it worth waiting to see how it all pans out.
"# just saying"
TT
PS do you have euro breakdown cover that can repatriate the car to the UK ? ?
Edited by Tame Technician on Wednesday 22 October 17:44
Edited by Tame Technician on Wednesday 22 October 17:46
sundance002 said:
I am only reading what the in car comp tells me, and it tells me its due another service, even though an inspection was done in Feb this year. Regarding post, I said first major service, the others were just inspection services.
This was supposed to be the every day car in my stable, reliable, no hassle, not the start i was hoping for.
If its 3 years old and it says its due a service this is likely the brake fluid change that is due.This was supposed to be the every day car in my stable, reliable, no hassle, not the start i was hoping for.
Edited by sundance002 on Wednesday 22 October 09:50
The car cant say brake fluid only oil change or service. SO it says service when an inpection service is due, and also when the brake fluid is due, you should have noticed the days counting down before the service due came on.
Tame Technician said:
If its 3 years old and it says its due a service this is likely the brake fluid change that is due.
The car cant say brake fluid only oil change or service. SO it says service when an inpection service is due, and also when the brake fluid is due, you should have noticed the days counting down before the service due came on.
Although if it's the same as our just over 3 yr old S5 Sportback the main dealers reset both indicators for service interval irrespective of work done! I knew the brake fluid and air-con were due so got them done even though nothing on the dash was telling me to. It suggested 200-odd days before anything needed doing :/ It gets annual oil changes anywayThe car cant say brake fluid only oil change or service. SO it says service when an inpection service is due, and also when the brake fluid is due, you should have noticed the days counting down before the service due came on.
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