Paypal Protection Extending to 6 Months
Discussion
Thought I'd post this here since I know there's a lot of eBay sellers and companies that use Paypal.
Paypal in the UK is extending their time for claims to 180 days. This means that buyers will now have 6 months to make a claim instead of the old 45 days.
It'll be coming in to effect in June, so don't be surprised if problems start around September/October.
Paypal in the UK is extending their time for claims to 180 days. This means that buyers will now have 6 months to make a claim instead of the old 45 days.
It'll be coming in to effect in June, so don't be surprised if problems start around September/October.
Protection will also apply to services and digital goods - http://www.theguardian.com/money/2014/apr/12/paypa...
6 months seems fair enough to me.
As far as I am aware your don't get CCA protection when using your credit card via PayPal, and this would appear to cover the 6 month provision in the SoGA where a fault is deemed to be present at purchase.
It's designed to give buyers more confidence they have recourse should there be a problem I guess.
As far as I am aware your don't get CCA protection when using your credit card via PayPal, and this would appear to cover the 6 month provision in the SoGA where a fault is deemed to be present at purchase.
It's designed to give buyers more confidence they have recourse should there be a problem I guess.
PurpleMoonlight said:
6 months seems fair enough to me.
As far as I am aware your don't get CCA protection when using your credit card via PayPal, and this would appear to cover the 6 month provision in the SoGA where a fault is deemed to be present at purchase.
It's designed to give buyers more confidence they have recourse should there be a problem I guess.
Depends what the product is I suppose. If you're selling tickets for events that haven't taken place yet, or really expensive items then 6 months might be fair. I can see a lot of scumbags charging back things like second hand phones and so on 5 months down the line. As far as I am aware your don't get CCA protection when using your credit card via PayPal, and this would appear to cover the 6 month provision in the SoGA where a fault is deemed to be present at purchase.
It's designed to give buyers more confidence they have recourse should there be a problem I guess.
I don't think 6 months across the board is very good at all - it should be different times depending on what exactly is being bought.
I'm fed up of PayPal and eBay right now. I disagree with 6 months, especially with the amount of fraud and time wasters I encounter on a weekly basis.
I've reported a couple of sellers several times regarding the fraud aspect yet they don't want to know. All I ever get is a lame excuse of an apology and a fiver as credit to keep quiet. Paypal encourages fraud, folk are never kicked off as they make too much out of them and it wouldn't be in their interests. My father sold an item to someone just recently on there which wasn't recorded as it was only £40. The chap claimed he never had it, he got a refund and we had to chase the postal service. 2 days later, it's back up for sale under a different account proving he did receive it. Funnily enough he keeps doing the exact same over to other sellers and over yet eBay aren't interested and nor are paypal. All they did was send him a letter and appologise offering my old man a fiver for the inconvenience.
The quicker google or someone sets up a viable alternative, the better. Right now I'm sick of the sites and although I make a few quid a month from them I'm finding myself moving away from selling on there as I just can't be bothered with the agro.
I've reported a couple of sellers several times regarding the fraud aspect yet they don't want to know. All I ever get is a lame excuse of an apology and a fiver as credit to keep quiet. Paypal encourages fraud, folk are never kicked off as they make too much out of them and it wouldn't be in their interests. My father sold an item to someone just recently on there which wasn't recorded as it was only £40. The chap claimed he never had it, he got a refund and we had to chase the postal service. 2 days later, it's back up for sale under a different account proving he did receive it. Funnily enough he keeps doing the exact same over to other sellers and over yet eBay aren't interested and nor are paypal. All they did was send him a letter and appologise offering my old man a fiver for the inconvenience.
The quicker google or someone sets up a viable alternative, the better. Right now I'm sick of the sites and although I make a few quid a month from them I'm finding myself moving away from selling on there as I just can't be bothered with the agro.
Not great news at all for small business sellers and casual sellers. The constant changes to policies and seller requirements on eBay plus this new 6 month PayPal clause really shows they're only interested in big businesses now.
Some of the big names on eBay, like Littlewoods get poor feedback so must have a defect rate well below the requirements, but still keep top rated seller status and no doubt all the discounts on fees. Plus eBay counts Saturday as a working day, so I can't offer 1 working day dispatch, I'd end up with cases coming out my ear holes.
I'd bet if an auction site becomes anywhere near as popular as eBay, they'd just buy it anyway.
Some of the big names on eBay, like Littlewoods get poor feedback so must have a defect rate well below the requirements, but still keep top rated seller status and no doubt all the discounts on fees. Plus eBay counts Saturday as a working day, so I can't offer 1 working day dispatch, I'd end up with cases coming out my ear holes.
I'd bet if an auction site becomes anywhere near as popular as eBay, they'd just buy it anyway.
madmover said:
I'm fed up of PayPal and eBay right now. I disagree with 6 months, especially with the amount of fraud and time wasters I encounter on a weekly basis.
I've reported a couple of sellers several times regarding the fraud aspect yet they don't want to know. All I ever get is a lame excuse of an apology and a fiver as credit to keep quiet. Paypal encourages fraud, folk are never kicked off as they make too much out of them and it wouldn't be in their interests. My father sold an item to someone just recently on there which wasn't recorded as it was only £40. The chap claimed he never had it, he got a refund and we had to chase the postal service. 2 days later, it's back up for sale under a different account proving he did receive it. Funnily enough he keeps doing the exact same over to other sellers and over yet eBay aren't interested and nor are paypal. All they did was send him a letter and appologise offering my old man a fiver for the inconvenience.
The quicker google or someone sets up a viable alternative, the better. Right now I'm sick of the sites and although I make a few quid a month from them I'm finding myself moving away from selling on there as I just can't be bothered with the agro.
So stop trying to deal with paypal and/or ebay for what is a criminal matter. Print out proof of all of these things, get information from other sellers he's done it to also. Present it to the police and insist they do something about it... if they refuse then escalate the issue until someone finally does something about it. If its blatant then it should be an open and shut case, with clear proof all over the place.I've reported a couple of sellers several times regarding the fraud aspect yet they don't want to know. All I ever get is a lame excuse of an apology and a fiver as credit to keep quiet. Paypal encourages fraud, folk are never kicked off as they make too much out of them and it wouldn't be in their interests. My father sold an item to someone just recently on there which wasn't recorded as it was only £40. The chap claimed he never had it, he got a refund and we had to chase the postal service. 2 days later, it's back up for sale under a different account proving he did receive it. Funnily enough he keeps doing the exact same over to other sellers and over yet eBay aren't interested and nor are paypal. All they did was send him a letter and appologise offering my old man a fiver for the inconvenience.
The quicker google or someone sets up a viable alternative, the better. Right now I'm sick of the sites and although I make a few quid a month from them I'm finding myself moving away from selling on there as I just can't be bothered with the agro.
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