Chip and Pin Machines

[melhookv12]

I know there are a few topics on this, but they are outdated.
I'm wondering what people are using and how good they are. My options are :

PayPal Here
Payleven
Izettle
Worldpay Zinc.

Thoughts and feedback greatly received.
Thanks

[Steve57]

Worldpay Zinc for me, very small use TBH, altho maybe 2/3 transactions per month it can sometimes run to £3k+ so does add up charges. sadly they removed the £12.99 per month 0% rate so have to sit with the 1.95%. i know which customers are likely to pay by card so invoice accordingly.

[Du1point8]

Worldpay zinc for me too, great for when I need to use it at trade shows rather than let people buy off the website.

Costs nothing when not in use and £5 per month when I need to go to a trade show.

[melhookv12]

Can't see if Worldpay accepts American Express, izettle does, I'm often presented with an American Express card so this might sway it for me. Thanks for your input so far.

Edited by melhookv12 on Wednesday 1st October 18:28

[mlatham]

The answer depends on how much you will turnover on cards and how / where you want to take payment and the types of payments you'll take (values, credit card, debit card etc).

I work in the payments industry so happy to help you figure out which one is right if you want to send me a few more details.

[surveyor]

Ipaid someone using izettle at the weekend. I was not impressed at the reader crashing, and it was not the first time apparently.

[melhookv12]

mlatham said:

The answer depends on how much you will turnover on cards and how / where you want to take payment and the types of payments you'll take (values, credit card, debit card etc).

I work in the payments industry so happy to help you figure out which one is right if you want to send me a few more details.

Thanks mlatham. I'm a private hire driver, so all payments would be mobile based. Values would be generally between £40-80.
It's very difficult to say how many payments per week/ month. Which is why the ones with no monthly contact really suit me. Some weeks I might take 2-3 payments, other weeks no payments.

Thanks for your reply.

[mlatham]

melhookv12 said:

Thanks mlatham. I'm a private hire driver, so all payments would be mobile based. Values would be generally between £40-80.
It's very difficult to say how many payments per week/ month. Which is why the ones with no monthly contact really suit me. Some weeks I might take 2-3 payments, other weeks no payments.

Thanks for your reply.

OK so lets say your average transaction is £60 and you're doing 2 per week. That would be just over £6k per annum or £520 per month, on cards.

Looking at the suppliers you mentioned (all of which process all the usual Visa and MasterCard cards):

PayPal Here - £49.95 inc vat and delivery for the reader (one off) then 2.75% per transaction = £14.30 per month in fees. Total in 12 months = £221.55. Does not say if Amex accepted or not (so assume not)

Payleven - £49 ex vat for the reader (one off) then 2.75% per transaction = £14.30 per month in fees. Total in 12 months = £230.40. Does not say if Amex accepted or not (so assume not)

Izettle - £59 inc vat for the reader (one off) then 2.75% per transaction = £14.30 per month in fees. Total in 12 months = £230.60 but website says current offer is first £2000 worth transactions for free so that reduces the 12 month cost to £175.60 (yr 1 only of course). Says Amex is accepted.

Worldpay Zinc (pay as you go) - £79.99 for the reader (one off) then 2.75% per transaction = £14.30 per month in fees. Total in 12 months = £251.59.
Worldpay Zinc (monthly fee) - £79.99 for the reader (one off) then £5.99 per month + 1.95% per transaction = £16.13 per month in fees. Total in 12 months = £273.55.
Does not say if Amex accepted (so assume not).

None of those apart from the second Zinc option have a monthly fee, but obviously in all cases if you find your turnover on cards going up, it does start to get costly compared to a "normal" merchant account and rented chip and PIN terminal. If you do deal with a lot of well off or business customers, then having Amex available makes sense.

My own company offers a comparable product to the ones you mentioned, but in the spirit of not advertising I won't publish any details here. PM me if you want some more info on that.

Other things to think about:
Some of the providers you mention offer internet only support which is fine until something goes wrong and you want to talk to someone to fix it
Have a look at how long the funds take to hit your bank account - some take longer than others (PayPal I think pay into a PayPal account, then you need to withdraw the funds = pain in the...)
You obviously need a compatible Android or iOS device for the product to work - and it needs to have an internet/data connection (GPRS, 3G, 4G) for the payment to go through
You'll only be able to send email or SMS receipts as none of these solutions have printers with them. If your customers would prefer or need a printed receipt, then an alternative product might be better.

Hope that helps. Fire away with any questions.

[melhookv12]

Thanks for the help people. Went with izettle in the end. Very happy and received my first payment no problems.

[eatcustard]

How do you offer a receipt, with say the paypal one, does it email you etc?

[Toaster Pilot]

I use iZettle - you enter the customer's email address and it emails them a receipt, or you can send it to a printer if you have one.

[melhookv12]

As said, you can email or send to printer. Im a private hire driver so people are happy with a hand written receipt on our business cards. I inform them what will show on their statement as well. Any other questions feel free.

[VEX]

Zinc for me, mainly because they offer and accept mail order payments and email-payment requests.

Although not actually used it yet!

V.

[fridaypassion]

I'm just looking at options at the moment but I need to have something with a fixed per transaction cost on debit cards (for taking payments for cars) Just changing banks at the moment but waiting on the Co-Op to let me know what the options are.

[mlatham]

fridaypassion said:

I'm just looking at options at the moment but I need to have something with a fixed per transaction cost on debit cards (for taking payments for cars) Just changing banks at the moment but waiting on the Co-Op to let me know what the options are.

I work in the payments industry. Happy to chat though options with you. PM me if you want to have a chat about it.