Switching Business Energy Provider

Switching Business Energy Provider

Author
Discussion

DSLiverpool

Original Poster:

14,671 posts

201 months

Wednesday 29th October 2014
quotequote all
I thought we were on a good rate, these guys can save us £900 a year but I have never heard of them - anyone using them?
http://www.extraenergy.com/

Mr Overheads

2,436 posts

175 months

Wednesday 29th October 2014
quotequote all
Like all suppliers we've seen them win some tenders but lose on others.

They are a new entrant to the market from Germany and will likely be offering keen prices to gain market share quickly. As a new entrant I would check their T&C's very carefully for unusual terms especially relating to renewal at the end of the contract period.
e.g What's the notice period?
What's the notice window?
Do they have a right to retain your business if they can match a competitors quote at renewal?

Much of the "proof of the pudding" is at the back end of the contract and in the transfer of supplier and it remains to be seen how well and how fairly they execute.

Fingers crossed that they are a genuine force for good because we need more suppliers where the customer comes first (CNG in Harrogate being a good example of the right way to do things).

Mr Overheads

2,436 posts

175 months

Wednesday 29th October 2014
quotequote all
DSLiverpool said:
I thought we were on a good rate, these guys can save us £900 a year but I have never heard of them - anyone using them?
http://www.extraenergy.com/
Also no point comparing your current contract rate to the rate they can quote today, that's comparing 2 prices at least a year apart and how are they measuring the £900? The market has fallen so if you compare quotes now to your current rate it's likely any energy company will be cheaper.

DSLiverpool

Original Poster:

14,671 posts

201 months

Wednesday 29th October 2014
quotequote all
Thanks Mr O our current supplier can't get close and I will make sure my guy checks the terms very carefully thanks for the heads up

DSLiverpool

Original Poster:

14,671 posts

201 months

Thursday 30th October 2014
quotequote all
Checked them out we have 90 days to terminate to avoid rollover and it seems fair and above board 2 separate people have checked it here we are switching to them for Gas and electric however the gas is the main one.