Suppliers with OTT carriage charges

Suppliers with OTT carriage charges

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Discussion

Dr Interceptor

Original Poster:

7,773 posts

196 months

Monday 17th November 2014
quotequote all
Have a grump on this morning with one of my suppliers... I used them last week for a small 'emergency' order as our main supplier was out of stock on an item.

Their charge to deliver one five kilo box containing six ball valves on a TNT next day service... £27.50 + VAT.

When the value of the goods is <£100, it just adds too much cost on to each product frown


VEIGHT

2,362 posts

228 months

Monday 17th November 2014
quotequote all
As wholesalers we want to supply in bulk - not orders under £100.

So we charge a lot for postage and packaging to make it worth our while.


Dr Interceptor

Original Poster:

7,773 posts

196 months

Monday 17th November 2014
quotequote all
VEIGHT said:
As wholesalers we want to supply in bulk - not orders under £100.

So we charge a lot for postage and packaging to make it worth our while.
Our industry is extremely seasonal, so the carriage is never a problem during the summer when we're spending £7-10k a month with them, but this time of year that level of spend just isn't going to happen.


VEIGHT

2,362 posts

228 months

Monday 17th November 2014
quotequote all
If you spend £7k PER MONTH with someone for most of the year I would have thought that a quick call to a manager and you would be able to get free delivery on all orders regardless of size. That is what I would expect.

Give it a try!


Dr Interceptor

Original Poster:

7,773 posts

196 months

Monday 17th November 2014
quotequote all
VEIGHT said:
If you spend £7k PER MONTH with someone for most of the year I would have thought that a quick call to a manager and you would be able to get free delivery on all orders regardless of size. That is what I would expect.

Give it a try!
I would have thought so too... but no.

God help us if we need to order anything with any weight to it - £65.00 for a box if it goes over 10kg.

DSLiverpool

14,733 posts

202 months

Monday 17th November 2014
quotequote all
Dr Interceptor said:
I would have thought so too... but no.

God help us if we need to order anything with any weight to it - £65.00 for a box if it goes over 10kg.
Use may mates company to collect - transglobal express (google it he is huge) we had the same issue and a £127 consignment was collected for £45 his normal rate.

Zoon

6,689 posts

121 months

Monday 17th November 2014
quotequote all
Dr Interceptor said:
Have a grump on this morning with one of my suppliers... I used them last week for a small 'emergency' order as our main supplier was out of stock on an item.

Their charge to deliver one five kilo box containing six ball valves on a TNT next day service... £27.50 + VAT.

When the value of the goods is <£100, it just adds too much cost on to each product frown
£5.95 up to 100KG with TNT. Not sure where they get that price from.

TurricanII

1,516 posts

198 months

Monday 17th November 2014
quotequote all
Our main distributor charges £30 plus VAT to deliver a laptop, which is why we have about ten main suppliers. Obviously some are more expensive but will ship one item at £5 which makes them cheaper. The advice therefore is get on the hunt for another distributor!

Dr Interceptor

Original Poster:

7,773 posts

196 months

Tuesday 18th November 2014
quotequote all
TurricanII said:
Our main distributor charges £30 plus VAT to deliver a laptop, which is why we have about ten main suppliers. Obviously some are more expensive but will ship one item at £5 which makes them cheaper. The advice therefore is get on the hunt for another distributor!
They're not our main supplier... but in our industry there are only so many (3-4 worth using).

Our spend with our main distributor approaches £200k per annum, so we get well looked after there. There's just an overlap on some products, some things we can't buy from them.


HoHoHo

14,987 posts

250 months

Tuesday 18th November 2014
quotequote all
Zoon said:
Dr Interceptor said:
Have a grump on this morning with one of my suppliers... I used them last week for a small 'emergency' order as our main supplier was out of stock on an item.

Their charge to deliver one five kilo box containing six ball valves on a TNT next day service... £27.50 + VAT.

When the value of the goods is <£100, it just adds too much cost on to each product frown
£5.95 up to 100KG with TNT. Not sure where they get that price from.
Absolute bks - we're on an account and please let us know who your account manager is so I can introduce myself.

We pay £9.35 up to 20kg without insurance, than charged per kg after.

HoHoHo

14,987 posts

250 months

Tuesday 18th November 2014
quotequote all
Zoon said:
Dr Interceptor said:
Have a grump on this morning with one of my suppliers... I used them last week for a small 'emergency' order as our main supplier was out of stock on an item.

Their charge to deliver one five kilo box containing six ball valves on a TNT next day service... £27.50 + VAT.

When the value of the goods is <£100, it just adds too much cost on to each product frown
£5.95 up to 100KG with TNT. Not sure where they get that price from.
Absolute bks - we're on an account and please let us know who your account manager is so I can introduce myself.

We pay £9.35 up to 20kg without insurance, than charged per kg after.

Dr Interceptor

Original Poster:

7,773 posts

196 months

Wednesday 19th November 2014
quotequote all
HoHoHo said:
Zoon said:
Dr Interceptor said:
Have a grump on this morning with one of my suppliers... I used them last week for a small 'emergency' order as our main supplier was out of stock on an item.

Their charge to deliver one five kilo box containing six ball valves on a TNT next day service... £27.50 + VAT.

When the value of the goods is <£100, it just adds too much cost on to each product frown
£5.95 up to 100KG with TNT. Not sure where they get that price from.
Absolute bks - we're on an account and please let us know who your account manager is so I can introduce myself.

We pay £9.35 up to 20kg without insurance, than charged per kg after.
You're paying too much. Our TNT charge is £6.80 for up to 20kgs, with Interlink it's £5.60.

HoHoHo

14,987 posts

250 months

Wednesday 19th November 2014
quotequote all
Dr Interceptor said:
HoHoHo said:
Zoon said:
Dr Interceptor said:
Have a grump on this morning with one of my suppliers... I used them last week for a small 'emergency' order as our main supplier was out of stock on an item.

Their charge to deliver one five kilo box containing six ball valves on a TNT next day service... £27.50 + VAT.

When the value of the goods is <£100, it just adds too much cost on to each product frown
£5.95 up to 100KG with TNT. Not sure where they get that price from.
Absolute bks - we're on an account and please let us know who your account manager is so I can introduce myself.

We pay £9.35 up to 20kg without insurance, than charged per kg after.
You're paying too much. Our TNT charge is £6.80 for up to 20kgs, with Interlink it's £5.60.
How many do you send a day?

Dr Interceptor

Original Poster:

7,773 posts

196 months

Wednesday 19th November 2014
quotequote all
HoHoHo said:
How many do you send a day?
Anywhere from 1 to 20 - as said above, our work is very seasonal. 20 a day in the summer is the norm, 1-5 a day this time of year.

HoHoHo

14,987 posts

250 months

Wednesday 19th November 2014
quotequote all
Dr Interceptor said:
HoHoHo said:
How many do you send a day?
Anywhere from 1 to 20 - as said above, our work is very seasonal. 20 a day in the summer is the norm, 1-5 a day this time of year.
My point being it depends on the qty you send and it's not correct to quote a cost without knowing how many deliveries you're sending out.

Anyone can get a rate of £5whatever from TNT but not if you're only sending 10 a week.

Delivery charges also depend on type industry and goods being sent restless of actual cost.

Dr Interceptor

Original Poster:

7,773 posts

196 months

Wednesday 19th November 2014
quotequote all
HoHoHo said:
My point being it depends on the qty you send and it's not correct to quote a cost without knowing how many deliveries you're sending out.

Anyone can get a rate of £5whatever from TNT but not if you're only sending 10 a week.

Delivery charges also depend on type industry and goods being sent restless of actual cost.
My point was you need to look at your carriage costs. You pay £9.35 for up to 20kgs.

You can get it for less through online parcel booking sites without an account.

HoHoHo

14,987 posts

250 months

Wednesday 19th November 2014
quotequote all
Dr Interceptor said:
HoHoHo said:
My point being it depends on the qty you send and it's not correct to quote a cost without knowing how many deliveries you're sending out.

Anyone can get a rate of £5whatever from TNT but not if you're only sending 10 a week.

Delivery charges also depend on type industry and goods being sent restless of actual cost.
My point was you need to look at your carriage costs. You pay £9.35 for up to 20kgs.

You can get it for less through online parcel booking sites without an account.
Over the last 20 years we've used more couriers that I can remember and whilst our send is now significantly less than it was without doubt TNT offer the best service when it goes wrong.

The main advantage is they aren't a franchise and I'm comfortable with them. Also for the little difference we have a good relationship with the local depot and the lengths they go to to help when we call them at say 4:30pm with an urgent collection is worth the difference in itself.

Chrisgr31

13,468 posts

255 months

Wednesday 19th November 2014
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Meanwhile elsewhere on thos forum posters are complaining about the delivery inabilities of the cheap couriers.

Chris200

591 posts

237 months

Friday 21st November 2014
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I Work in the industry and have sold many a different carrier in my time. The costs are all different and dependent upon profile, and the carriers will charge what they can get away with.

If anyone wants any industry info or some pricing, drop me a line.