Would a Facebook conversation count as a contract?
Discussion
Cheers, I have definitely taken onboard the idea that I should be charging a deposit to cover the cost of materials.
I don't need to email contracts out and have them sign/scan/return as I will have to do a site visit to measure up before I order anything. I can get a signature and deposit at that point.
I don't need to email contracts out and have them sign/scan/return as I will have to do a site visit to measure up before I order anything. I can get a signature and deposit at that point.
Shuvi McTupya said:
Cheers, I have definitely taken onboard the idea that I should be charging a deposit to cover the cost of materials.
I don't need to email contracts out and have them sign/scan/return as I will have to do a site visit to measure up before I order anything. I can get a signature and deposit at that point.
that can work wellI don't need to email contracts out and have them sign/scan/return as I will have to do a site visit to measure up before I order anything. I can get a signature and deposit at that point.
- go to their site
- measure up
- show them options
- get them excite
- when they ask what the next steps are: sign here / pay deposit / fix date
easy
I'm a keen e-Shopper/social media user, but from a customer point of view I would hope that any contact I would have with you over Facebook would be an initial one, just to get the ball rolling.
Anything from you providing me a quotation onwards I would expect to be through a more formal medium - either a typed snail mail quote, or (my preferece) an emailed quote, with all your T&C's, and a commitment to me paying a deposit. That way I take you seriously as a business.
Anything from you providing me a quotation onwards I would expect to be through a more formal medium - either a typed snail mail quote, or (my preferece) an emailed quote, with all your T&C's, and a commitment to me paying a deposit. That way I take you seriously as a business.
All my customers pay up front for hardware, regardless of product or how long I have known them.
As has been stated, motorised blinds are custom made and therefore outside of the distance selling rules. It is just that asking for a £4k deposit for 8 blinds can make you feel like a fool the first few times you do it to customers.
Trust me, it gets easier.
V.
As has been stated, motorised blinds are custom made and therefore outside of the distance selling rules. It is just that asking for a £4k deposit for 8 blinds can make you feel like a fool the first few times you do it to customers.
Trust me, it gets easier.
V.
Just had a look at your website Vex.
Things have moved on a bit since I used to be in that game! In the early 90's I used to work in the states for a company that did custom installs of Dolby and THX systems. I remember installing a 120" rear projection screen in one house, it involved getting builders in to build a room about 10ft x 10ft to house the mirrors and projector
The biggest TV available was a 40" CRT that took about three people to unbox..
I thought the systems back then looked and sounded impressive but with 3d sound and vision and the higher definitions available now I bet they are bloody incredible!
Things have moved on a bit since I used to be in that game! In the early 90's I used to work in the states for a company that did custom installs of Dolby and THX systems. I remember installing a 120" rear projection screen in one house, it involved getting builders in to build a room about 10ft x 10ft to house the mirrors and projector
The biggest TV available was a 40" CRT that took about three people to unbox..
I thought the systems back then looked and sounded impressive but with 3d sound and vision and the higher definitions available now I bet they are bloody incredible!
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