Recommend a reliable cheap business courier company?
Discussion
We use parcelforce at the moment and the account is through a company called Atom Logistics.
send between 5 and 15 parcels a week and pay just under £6 for next day delivery (up to 30kg) and they collect from the office every afternoon.
Just been informed that the service is being stopped in a week so need to find another supplier. They suggested Yodel but we used to use them and had all sorts of problems.
Thanks
send between 5 and 15 parcels a week and pay just under £6 for next day delivery (up to 30kg) and they collect from the office every afternoon.
Just been informed that the service is being stopped in a week so need to find another supplier. They suggested Yodel but we used to use them and had all sorts of problems.
Thanks
Another vote for Interlink/DPD, we've used them for years now.
Pay just over £7 up to 20kg, we've had to claim against them once in all those years & that was for an easily damaged 42" TV, no losses I know off & mis-routes are almost unheard of.
Pay just over £7 up to 20kg, we've had to claim against them once in all those years & that was for an easily damaged 42" TV, no losses I know off & mis-routes are almost unheard of.
Edited by LordHaveMurci on Wednesday 13th May 14:59
We use UPS and probably send around 30-40 items a day. We used to use Citylink but switched over about 2 years ago.
In the time we have used them they haven't lost or damaged a parcel once. Tracking system is good and quick too.
Think we pay about £7 or £8 per item upto 20kg. Can probably get cheaper out there but they have been excellent so far
In the time we have used them they haven't lost or damaged a parcel once. Tracking system is good and quick too.
Think we pay about £7 or £8 per item upto 20kg. Can probably get cheaper out there but they have been excellent so far
Have a look at Parcelhub - http://www.parcelhub.co.uk - If you're sending large volumes on a regular basis.
Economies of scale discounts from UK Mail, Yodel, TNT and a load of others.
Economies of scale discounts from UK Mail, Yodel, TNT and a load of others.
Edited by 95Aero on Wednesday 13th May 17:24
jammy_basturd said:
Cheap, reliable, fast. Pick two.
As a consumer I'd thoroughly recommend DPD.
I second that vote for DPD as a consumer, great service and I tend to shop again from places that use their services.As a consumer I'd thoroughly recommend DPD.
I'll also not use a business that use a select few companies that have been bad in my area, especially any company that uses Yodel. Yodel as a whole I've found are poor, but my local depot and drivers were worse than trained animals.
We have pretty much tried them all but since 1995 we have been using APC Couriers. Our local depot is a franchise and on the whole they are great.
We are probably a decent customer to them so we get good customer service.
We get good rates from DHL and TNT too but they cant collect as late.
We are probably a decent customer to them so we get good customer service.
We get good rates from DHL and TNT too but they cant collect as late.
No one ever says who they're shipping *to* with these questions, but I think it makes a huge difference.
As a consumer I might agree with the Yodel stigma if I'm having something delivered to my residential home, yet deliveries from Amazon in-house logistics are wonderful. That said - I work in a big office building that receives hundreds of deliveries each day from all and sundry, usually couriers will drop off a big mix of parcels to reception in one go. Nice and easy for them... and for packages delivered there it's Yodel who are great, and the others (Amazon, DPD even UPS) who will occasionally give you an "unforeseen circumstances" tracking status and deliver a day late.
Perhaps it's their spending time doing a much better job of the harder deliveries that means the easy deliveries suffer a little?
As a consumer I might agree with the Yodel stigma if I'm having something delivered to my residential home, yet deliveries from Amazon in-house logistics are wonderful. That said - I work in a big office building that receives hundreds of deliveries each day from all and sundry, usually couriers will drop off a big mix of parcels to reception in one go. Nice and easy for them... and for packages delivered there it's Yodel who are great, and the others (Amazon, DPD even UPS) who will occasionally give you an "unforeseen circumstances" tracking status and deliver a day late.
Perhaps it's their spending time doing a much better job of the harder deliveries that means the easy deliveries suffer a little?
For next day deliveries / high value, I use Interlink (DPD) and pay just over £7 upto 30kg.
For customers that choose the free option I use Hermes which is 3 to 5 days.
Small parcels i use Royal Mail 2nd class recorded.
Booking and tracking is excellent with Interlink, Hermes and Royal Mail are fine.
All couriers will lose / damage something at some stage. My items are quite fragile thou.
Interlink make you jump through a million hoops, dont refund postage and only pay a certain amount per kilo.
Hermes are a pain to contact (normally a snotty Facebook message gets the ball rolling) but refund the full value and your postage cost.
Royal Mail is long winded process, normally dont bother claiming if low value.
They all have their pro's and con's, yet to find a courier that does everything well.
For customers that choose the free option I use Hermes which is 3 to 5 days.
Small parcels i use Royal Mail 2nd class recorded.
Booking and tracking is excellent with Interlink, Hermes and Royal Mail are fine.
All couriers will lose / damage something at some stage. My items are quite fragile thou.
Interlink make you jump through a million hoops, dont refund postage and only pay a certain amount per kilo.
Hermes are a pain to contact (normally a snotty Facebook message gets the ball rolling) but refund the full value and your postage cost.
Royal Mail is long winded process, normally dont bother claiming if low value.
They all have their pro's and con's, yet to find a courier that does everything well.
leemanning said:
We use UPS and probably send around 30-40 items a day. We used to use Citylink but switched over about 2 years ago.
In the time we have used them they haven't lost or damaged a parcel once. Tracking system is good and quick too.
Think we pay about £7 or £8 per item upto 20kg. Can probably get cheaper out there but they have been excellent so far
Having ordered a high value electronic item from a supplier that uses UPS I can only disagree with this. Failed to deliver twice, hopeless website that doesn't allow contact with your local depot, incorrect information given and received leading to delivery on a day not requested. Now searching the 70 plus dwellings in my street to find where the numbskull driver has left it- first name only on the signature and no address given. Amateurs.In the time we have used them they haven't lost or damaged a parcel once. Tracking system is good and quick too.
Think we pay about £7 or £8 per item upto 20kg. Can probably get cheaper out there but they have been excellent so far
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