Lead Forensics

Author
Discussion

sickrabbit

Original Poster:

358 posts

143 months

Monday 16th January 2017
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Lookin for some feedbac from happy/unhappy users - thanks

Frimley111R

15,685 posts

235 months

Tuesday 17th January 2017
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Used them almost since they started. If you have a TM resource this works very well and its very cost effective. Obviously I am only talking about B2B.

Frimley111R

15,685 posts

235 months

Tuesday 17th January 2017
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Also check out IP Fingerprint

andyb28

767 posts

119 months

Tuesday 17th January 2017
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Can you post back how this goes please?

We were approached about this and are considering it.

OtherBusiness

839 posts

143 months

Tuesday 17th January 2017
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I know Paul who set this up.

Its good. It does a reverse IP lookup to see who visited your website, if that IP can be matched to a company then they can then be cold called. The downside is that you don't necessarily know who it was within that company who looked at your site. But you will know that the company is interested. They can then cold call that company to get more info and hopefully generate a validated lead that can be passed to you. All hangs on being able to match the IP address of the website visitor to a valid target.

the prescotts

387 posts

194 months

Tuesday 17th January 2017
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Had a 'slight issue' with them in 2015. The salesman said that so long as the broadband was registered to the business address then that is the information I would receive. In reality it seems that so long as they use their own server you will get the information so what I actually got was info on less than 5% of our visitors and they were mainly councils, universities etc. They eventually gave me a full refund once they listened to the recording.

bga

8,134 posts

252 months

Tuesday 17th January 2017
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We used the service for a bit and replaced with Hubspot. They are not like-for-like but we find Hubspot suits our requirements better for a similar monthly cost.

Audicab

481 posts

248 months

Tuesday 17th January 2017
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It all depends on who your target market is. If it is small companies then it is unlikely you will be able to track many visitors. If it is larger companies then it should be more successful.

We haven't had a client that has been able to see more than about 15% of visitors, and obviously it only gives the company name not the person.

When we were talking they seemed very expensive compared to the competition and wanted long term contracts, this may have changed now.

From our clients that have used them the results don't seem much better than the cheaper competition. Google Analytics also gives the domain of your web visitors for free so it may be useful looking at this before you commit to a paid service.

sickrabbit

Original Poster:

358 posts

143 months

Tuesday 17th January 2017
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All useful stuff - thanks - we had the initial demo and now they are tracking the visit on our website to show us the results on Friday - I'm sure these will be AMAZING wink
We are small sign making/exhibition stand building business and there for happy to have info about the small fishes but hoping for the big catch as well.
It's worrying that some of the info this service provides isn't accurate enough or unavailable altogether...
Another thing is that it might leave bad taste if not executed correctly when approaching the clients - they might feel invigilated...

Defcon5

6,186 posts

192 months

Tuesday 17th January 2017
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How can they trace IPs back to the subscriber? Surely only the service provider knows who it's IPs are registered to?

akirk

5,395 posts

115 months

Tuesday 17th January 2017
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Defcon5 said:
How can they trace IPs back to the subscriber? Surely only the service provider knows who it's IPs are registered to?
Sort of... servers and IPs they use are public knowledge...
Domains and the IPs / servers they sit on are public knowledge...
surprising what information you can stitch together...

sickrabbit

Original Poster:

358 posts

143 months

Sunday 29th January 2017
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Ok - 3 weeks in it's not looking all that positive my website statisitcs and google analitics indicate approx 40 - 80 unique visitors per day - after 3 weeks leafforensics gathered data of 22 companies who visited - out of which 4-6 can be taken out as tehy are located in US (we are signmakers there for unlikely to provide service.product to US) we also have Twitter and Linkedin 'visiting' us again that's hardly a lead they most likely visit to see if they can sell us advertising ?
Few other entries were our neighbours or friends.

All this means that after 3 weeks I'm leeft with 2 potenital leads - I meant to hire a part time sales person to follow these up but in this case they wouldn't have anything to do.

Overall monthly cost at approx £250+VAT Worht it? wink

Frimley111R

15,685 posts

235 months

Monday 30th January 2017
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Can you make more than £250 on thode 2 leads? If so, yes.

We have just changed from IP Fingerprint to LF so I'll see how it goes (not my decision).

sickrabbit

Original Poster:

358 posts

143 months

Monday 30th January 2017
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Frimley111R said:
Can you make more than £250 on thode 2 leads? If so, yes.

We have just changed from IP Fingerprint to LF so I'll see how it goes (not my decision).
We haven't on those - perhaps next time...

Boxsterjon

75 posts

99 months

Friday 3rd February 2017
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I have no personal experience of LF but anecdotally they are not cheap and look for a long term contract. Try A1webstats - similar service but less expensive and no tie ins.

DSLiverpool

14,765 posts

203 months

Saturday 4th February 2017
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Your getting a lot of traffic for a small sign maker / stand builder.

Imho You don't need lead forensics or hubspot!

I suggest you have a professional UX report done funnelling visitors into making an enquiry before spending money chasing them once they have left.

Do you have a proposition on site ? Are you telling them your stand building is A-Z (most are A-T) offering a full
Service inc tear down , product fitting etc people want a full no hassle expo service not many offer it.

Signs I know nothing about but I assume you coax people to see your gallery ?

Happy to have a chat and refer you to the UX guys we use (they only do ux they don't build sites or sell you magic beans,) they tell you what people do on your site b2b or b2c and have live on site facilities also.

If your still convinced on hubspot then our neighbour is the most clued up I have found at
http://www.weareinstinctive.co/

Happy to chat ;-)






Edited by DSLiverpool on Saturday 4th February 08:31

andyb28

767 posts

119 months

Saturday 4th February 2017
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OtherBusiness said:
I know Paul who set this up.

Its good. It does a reverse IP lookup to see who visited your website, if that IP can be matched to a company then they can then be cold called. The downside is that you don't necessarily know who it was within that company who looked at your site. But you will know that the company is interested. They can then cold call that company to get more info and hopefully generate a validated lead that can be passed to you. All hangs on being able to match the IP address of the website visitor to a valid target.
Is that all it does?

Anyone can lookup IP's in the ripe database. Obviously only larger companies will have an entry, otherwise it will show up the IP of the host.

We provide a lot of smaller companies with business broadband, but we dont add Ripe entries for their company name.

dmsims

6,541 posts

268 months

Sunday 5th February 2017
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DSLiverpool said:
Do you have a proposition on site ? Are you telling them your stand building is A-Z (most are A-T) offering a full
Service inc tear down , product fitting etc people want a full no hassle expo service not many offer it.

Signs I know nothing about but I assume you coax people to see your gallery ?
Edited by DSLiverpool on Saturday 4th February 08:31
Read it and weep - some people just cannot be told smile

http://www.pistonheads.com/gassing/topic.asp?h=0&a...