Time to change accounting software - SAGE?

Time to change accounting software - SAGE?

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jamoor

14,506 posts

215 months

Friday 24th February 2017
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TwistingMyMelon said:
We run an older version of Sage50 2014, not sure if that differs much from current version

Pretty good and solid

However every 8 months or so a line of data corrupts, which isn't fixable in the software, but flagged by the data checker. We then have to send the data off to a independent Sage contractor who fixes it (in SQL I think) and sends it back corrected. Seems to happen every year on the dot and is a known weakness in software, in fact I think the guy we use makes a living out of fixing just one error. Sage themselves offer to "fix" the data for 3 x the cost and 3 x the wait!!!
Personally I'm surprised that you continue to use it.

DaveH23

3,236 posts

170 months

Saturday 25th February 2017
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TwistingMyMelon said:
We run an older version of Sage50 2014, not sure if that differs much from current version

Pretty good and solid

However every 8 months or so a line of data corrupts, which isn't fixable in the software, but flagged by the data checker. We then have to send the data off to a independent Sage contractor who fixes it (in SQL I think) and sends it back corrected. Seems to happen every year on the dot and is a known weakness in software, in fact I think the guy we use makes a living out of fixing just one error. Sage themselves offer to "fix" the data for 3 x the cost and 3 x the wait!!!
2017 looks completely different now. It also has alot more features.

What error is it that you keep getting?


TwistingMyMelon

6,385 posts

205 months

Monday 27th February 2017
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DaveH23 said:
TwistingMyMelon said:
We run an older version of Sage50 2014, not sure if that differs much from current version

Pretty good and solid

However every 8 months or so a line of data corrupts, which isn't fixable in the software, but flagged by the data checker. We then have to send the data off to a independent Sage contractor who fixes it (in SQL I think) and sends it back corrected. Seems to happen every year on the dot and is a known weakness in software, in fact I think the guy we use makes a living out of fixing just one error. Sage themselves offer to "fix" the data for 3 x the cost and 3 x the wait!!!
2017 looks completely different now. It also has alot more features.

What error is it that you keep getting?
When you go to backup it encourages you to validate the data , it then finds an issue with a transaction that does not exist, or did exist but was amended

We could change but the accountant likes it, the person who reconciles using it likes it and that is the only issue we have, so keep ticking over with it


DaveH23

3,236 posts

170 months

Monday 27th February 2017
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TwistingMyMelon said:
When you go to backup it encourages you to validate the data , it then finds an issue with a transaction that does not exist, or did exist but was amended

We could change but the accountant likes it, the person who reconciles using it likes it and that is the only issue we have, so keep ticking over with it
I am aware of check data. I was referring to the exact error message you get if you know what it is. Not the transaction number etc but the exact wording of the text.

remkingston

472 posts

147 months

Tuesday 28th February 2017
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