Can't connect to Belkin router

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shed driver

Original Poster:

2,160 posts

160 months

Wednesday 8th June 2011
quotequote all
I've got a home network with a Belkin router connected to the PC, a wireless laptop, the Xbox and a media streaming device - all work seamlessly on wireless with WPA/WPA2-(personal) PSK security.

My HTC desire can see the network, but won't connect to it. It will however connect to my dad's network using the same setup but his router is made by Netgear. I can connect to open networks, yet when I disable security on my router the phone still won't connect.

Belkin say it's a phone problem, HTC say it's a router problem.

Any ideas?

SD.

NDA

21,574 posts

225 months

Wednesday 8th June 2011
quotequote all
shed driver said:
I've got a home network with a Belkin router connected to the PC, a wireless laptop, the Xbox and a media streaming device - all work seamlessly on wireless with WPA/WPA2-(personal) PSK security.

My HTC desire can see the network, but won't connect to it. It will however connect to my dad's network using the same setup but his router is made by Netgear. I can connect to open networks, yet when I disable security on my router the phone still won't connect.

Belkin say it's a phone problem, HTC say it's a router problem.

Any ideas?

SD.
I think it's a security issue.

Try knocking off the WPA/WPA2 PSK and see if you can connect.

I have a Billion router that has a security issue, Apple devices won't stay connected to the web (but are connected to the wireless) and it's a router problem. I have spoken to Billion and they're aware and have been honest enough to say it's the router not the Apple stuff.

Try it without the security - reset, re-boot your phone and use 'forget this network' (or whatever version of those words the HTC might use).

lestag

4,614 posts

276 months

Wednesday 8th June 2011
quotequote all
you could try downgradingthe wireless security to WEP and see if the desire will connect then

Risotto

3,928 posts

212 months

Wednesday 8th June 2011
quotequote all
Have you previously enabled MAC address filtering and subsequently forgotten you'd done it?

Road2Ruin

5,210 posts

216 months

Wednesday 8th June 2011
quotequote all
could be a network address issue. Check the setting on your phone, make sure ip address is set to obtain automatically.

shed driver

Original Poster:

2,160 posts

160 months

Wednesday 8th June 2011
quotequote all
lestag said:
you could try downgradingthe wireless security to WEP and see if the desire will connect then
I've changed it to open and it won't connect.

Risotto said:
Have you previously enabled MAC address filtering and subsequently forgotten you'd done it?
MAC address filtering is set to DISABLED, I assume that this means it's off?

I've had the phone "forget" the network and then rescan it and entering the password again, still no connection. It's getting a bit frustrating.

SD

NDA

21,574 posts

225 months

Wednesday 8th June 2011
quotequote all
shed driver said:
I've had the phone "forget" the network and then rescan it and entering the password again, still no connection. It's getting a bit frustrating.

SD
Password for network?

Try taking that off - a completely open network, no password, nada. See what it does. You'll have to reset the phone again I should think.

Opening it up and removing all security should get around the need for a lease renewal and I'm wondering if it's that.

What wireless channel is your router on? Try changing that - just in case there's some interference.

shed driver

Original Poster:

2,160 posts

160 months

Wednesday 8th June 2011
quotequote all
NDA said:
Password for network?

Try taking that off - a completely open network, no password, nada. See what it does. You'll have to reset the phone again I should think.

Opening it up and removing all security should get around the need for a lease renewal and I'm wondering if it's that.

What wireless channel is your router on? Try changing that - just in case there's some interference.
I've tried it on an open network, and changed channels more often than my kids do!
I've also moved the cordless phones away from the router in case they are causing interference.

SD

NDA

21,574 posts

225 months

Wednesday 8th June 2011
quotequote all

Can anything connect to it?

Have you got an IP conflict somewhere?

Have tried flushing the DNS resolver cache?

Maybe it's just ferked. We know your phone works on other networks...... bit of a mystery!

shed driver

Original Poster:

2,160 posts

160 months

Wednesday 8th June 2011
quotequote all
NDA said:
Can anything connect to it?
Laptop (Win XP and USB wireless card), Xbox, Wii and media storage hdd. Main PC is wired to the router, but sees Xbox, media storage etc and laptop.
NDA said:
Have you got an IP conflict somewhere?
Don't think so, how would I check?
NDA said:
Have tried flushing the DNS resolver cache?
I can't get the kids to flush the toilet - how would I do that!


Maybe it's just ferked. We know your phone works on other networks...... bit of a mystery!
Yeah, just annoying because I'd rather use the Wifi for data usage.

SD

NDA

21,574 posts

225 months

Wednesday 8th June 2011
quotequote all
Are you running windows?

If so, hit the start button, then run, then enter the word cmd

A little black and white screen will appear, type in

ipconfig/flushdns

Then hit enter

then type in

exit


Have another go with your phone.