The OSX/Apple support thread

Author
Discussion

PJ S

10,842 posts

227 months

Monday 18th August 2014
quotequote all
Definitely not the only one – iMac here with 8GB, with roughly 5.5GB free on log-in.
Fire up Safari, and we're down to around 5GB, and with my typical browsing habits of umpteen tabs open, and 3 or 4 windows with a few each too, the memory drops accordingly.
Plenty of surfing later and YT videos watched, I can be down to 2-3GB, but I do get a fair bit back if I quit.
Some sites really cause Safari a massive ballache – never used to be this way back in Snow Leopard, but the sandboxing introduced along with ML being not the most efficient OS, has seen me resort to now using memory cleaners recently, to claw back the inactive RAM.

A local AASP I spoke to regarding the possibility of fitting an SSD, said Mavericks works best as a clean install rather than an update – something Apple was always well known for in that regard with each new OS release.
Don't know if I really want to bother changing to it, but wish I'd not bought the missus a Lumia for a change (instead of Android) and upgrading just to make use of Windows Phone!
Snow Leopard was by far, the best iteration of OS X, and only a few of the supposedly hundred(s) of features introduced with Lion and Mountain Lion, have been of any real use.

Edited by PJ S on Monday 18th August 19:47

whoami

13,151 posts

240 months

Monday 18th August 2014
quotequote all
Does anyone have any new ideas on the well documented wifi issues after a MacBook has been in "sleep" mode?

I've tried pretty much everything I can think of but nothing has solved it.

prg123

1,307 posts

163 months

Monday 18th August 2014
quotequote all
Have you tried installing Onyx and running that....?

- Pete

whoami

13,151 posts

240 months

Monday 18th August 2014
quotequote all
prg123 said:
Have you tried installing Onyx and running that....?

- Pete
Yes, tried that.

The problem just appeared, out of the blue.

It's bloody annoying.

Tonsko

6,299 posts

215 months

Monday 18th August 2014
quotequote all
Open terminal, type 'pmset -g' and post results.

whoami

13,151 posts

240 months

Monday 18th August 2014
quotequote all
Tonsko said:
Open terminal, type 'pmset -g' and post results.
Active Profiles:
Battery Power -1
AC Power -1*
Currently in use:
standbydelay 4200
standby 1
womp 0
halfdim 1
panicrestart 157680000
hibernatefile /var/vm/sleepimage
networkoversleep 0
disksleep 10
sleep 0 (imposed by 245)
hibernatemode 3
ttyskeepawake 1
displaysleep 10
acwake 0
lidwake 1

prg123

1,307 posts

163 months

Tuesday 19th August 2014
quotequote all
Do you have a backup, could you go back to a known good point? Do you have the same problem when running Chrome or is it just Safari?

- Pete

Tonsko

6,299 posts

215 months

Tuesday 19th August 2014
quotequote all
whoami said:
Active Profiles:
Battery Power -1
AC Power -1*
Currently in use:
standbydelay 4200
standby 1
womp 0
halfdim 1
panicrestart 157680000
hibernatefile /var/vm/sleepimage
networkoversleep 0
disksleep 10
sleep 0 (imposed by 245)
hibernatemode 3
ttyskeepawake 1
displaysleep 10
acwake 0
lidwake 1
Ok, well I have my hibernatemode set to 0, but that because I have a self-installed SSD, and it's to do with how RAM is written to the drive when it sleeps. So I don't think changing anything will work there.

The only other thing that I can think of is that you try setting darkwake to 0 on boot.

First, check it, but typing 'cd /Library/Preferences/Systemconfiguration' <enter> then type: 'cat com.apple.Boot.plist' <enter> and post result.

Please note, the directories/filenames are case sensitive.

qube_TA

8,402 posts

245 months

Tuesday 19th August 2014
quotequote all
PJ S said:
Definitely not the only one – iMac here with 8GB, with roughly 5.5GB free on log-in.
Fire up Safari, and we're down to around 5GB, and with my typical browsing habits of umpteen tabs open, and 3 or 4 windows with a few each too, the memory drops accordingly.
Plenty of surfing later and YT videos watched, I can be down to 2-3GB, but I do get a fair bit back if I quit.
Some sites really cause Safari a massive ballache – never used to be this way back in Snow Leopard, but the sandboxing introduced along with ML being not the most efficient OS, has seen me resort to now using memory cleaners recently, to claw back the inactive RAM.

A local AASP I spoke to regarding the possibility of fitting an SSD, said Mavericks works best as a clean install rather than an update – something Apple was always well known for in that regard with each new OS release.
Don't know if I really want to bother changing to it, but wish I'd not bought the missus a Lumia for a change (instead of Android) and upgrading just to make use of Windows Phone!
Snow Leopard was by far, the best iteration of OS X, and only a few of the supposedly hundred(s) of features introduced with Lion and Mountain Lion, have been of any real use.

Edited by PJ S on Monday 18th August 19:47
Agreed that 10.6 was great, however there are a lot of improvements to Finder and the over all improved colour schemes that make it look a bit dated now. No particular reason why you can't upgrade to 10.9 from 10.8, personally I've generally found that upgrading causes some kind of little niggle but that said upgrading my 2011 MBP from .8 to .9 was straightforward and didn't cause me any issues, it's definitely an improvement over 10.7 and 10.8.




whoami

13,151 posts

240 months

Tuesday 19th August 2014
quotequote all
Tonsko said:
Ok, well I have my hibernatemode set to 0, but that because I have a self-installed SSD, and it's to do with how RAM is written to the drive when it sleeps. So I don't think changing anything will work there.

The only other thing that I can think of is that you try setting darkwake to 0 on boot.

First, check it, but typing 'cd /Library/Preferences/Systemconfiguration' <enter> then type: 'cat com.apple.Boot.plist' <enter> and post result.

Please note, the directories/filenames are case sensitive.
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Kernel Flags</key>
<string></string>
</dict>
</plist>

Thanks.

whoami

13,151 posts

240 months

Tuesday 19th August 2014
quotequote all
prg123 said:
Do you have a backup, could you go back to a known good point? Do you have the same problem when running Chrome or is it just Safari?

- Pete
Hi, it's browser independent. (I really only use Chrome though).

From the moment the screen comes back to life after being in sleep mode, you can see the wifi icon is greyed out.

qube_TA

8,402 posts

245 months

Tuesday 19th August 2014
quotequote all
whoami said:
prg123 said:
Do you have a backup, could you go back to a known good point? Do you have the same problem when running Chrome or is it just Safari?

- Pete
Hi, it's browser independent. (I really only use Chrome though).

From the moment the screen comes back to life after being in sleep mode, you can see the wifi icon is greyed out.
When the computer is asleep it shuts off the wi-fi, when it awakes again the icon is greyed as it needs to reconnect to your router, this should take a second or two to re-establish.

If the wi-fi was disabled then the icon wouldn't be there.



whoami

13,151 posts

240 months

Tuesday 19th August 2014
quotequote all
qube_TA said:
When the computer is asleep it shuts off the wi-fi, when it awakes again the icon is greyed as it needs to reconnect to your router, this should take a second or two to re-establish.

If the wi-fi was disabled then the icon wouldn't be there.
Yes, I understand how it works.

However, it does not reconnect at all (without manual intervention).

It's a well documented failing with Apple kit but there seems to be no easy fix for it.

nyt

1,807 posts

150 months

Tuesday 19th August 2014
quotequote all
If it's easily reproducible then surely a visit to an apple genius should get it sorted out?


whoami

13,151 posts

240 months

Tuesday 19th August 2014
quotequote all
nyt said:
If it's easily reproducible then surely a visit to an apple genius should get it sorted out?
It's easy to reproduce in that it happens all the time.

You would think that an Apple expert would be able to sort it.

However, a quick call to my nearest store reveals that they are aware of the issue but have no real lead on how to resolve it.

marshalla

15,902 posts

201 months

Tuesday 19th August 2014
quotequote all
whoami said:
It's easy to reproduce in that it happens all the time.

You would think that an Apple expert would be able to sort it.

However, a quick call to my nearest store reveals that they are aware of the issue but have no real lead on how to resolve it.
Have you tried the bluetooth preferences file trick ? http://www.imore.com/how-fix-mavericks-wi-fi-zappi...

whoami

13,151 posts

240 months

Tuesday 19th August 2014
quotequote all
yes

Done that too.

qube_TA

8,402 posts

245 months

Tuesday 19th August 2014
quotequote all
What are your energy settings and network service order?


Tonsko

6,299 posts

215 months

Tuesday 19th August 2014
quotequote all
Energy settings are listed above.

With regards editing the Boot.plisst, you could try setting darkwake to 0. It's not dangerous, and easily reversible if you notice no difference.

Open terminal.

Make a backup of the plist file in SystemConfiguration (omit the '$' as well, as that is the prompt):


$ sudo cp /Library/Preferences/SystemConfiguration/com.apple.Boot.plist com.apple.Boot.plist.bck

//Then edit the plist file

$sudo nano /Library/Preferences/SystemConfiguration/com.apple.Boot.plist

//When nano opens, move cursor to the <string> element associated with <Kernel Flags>, and insert the following between the string tags:

darkwake=0


then exit nano (CTRL-X, will ask you to save, yes).

Reboot system. See how you get on. If you don't notice any difference, just either re-edit the plist file, or restore the copy you have made. You will need to use sudo for anything you do in that directory.

Edited by Tonsko on Tuesday 19th August 12:59

nyt

1,807 posts

150 months

Tuesday 19th August 2014
quotequote all
whoami said:
However, a quick call to my nearest store reveals that they are aware of the issue but have no real lead on how to resolve it.
How old is it?
If it's not too far, I'd be tempted to make an appointment, take it in and politely as for a fix/refund/replacement.

If they say that it's a known issue then as far as I can see it's a fault present at time of sale and you are due a refund.

I see that upgraded and cheaper MacBooks have been announced today should you need to replace your macbook after a refund.

One of the reasons that we pay the apple tax is not to have this kind of problem. Apple control the hardware and software so there is no excuse. Perhaps a few people receiving refunds will make the issue more of a priority.