The OSX/Apple support thread

[AstonZagato]

I have adblocker on both work and home. Home worked until a few days ago. No changes made. I've tried whitelisting AMOC.org on adblocker and pausing adblocker. Neither works. I'm wondering if it is ISP related.

[LordGrover]

If you go directly to http://amoc.org on either device do you get the error page?
Going to bookmarks or sub-pages doesn't give the error, just a blank page.

[AstonZagato]

Yes I get the error going direct and via bookmarks.

[AstonZagato]

PJ S said:

AMOC.org is offline for “some essential maintenance work” – but if you append ‘/forum’ to the url, it loads no problem.
Seems they’ve an issue with their home page.

Edited by PJ S on Tuesday 2nd February 16:36

Ah! that worked.

I tried going to the forum via bookmarks but never thought to try typing in direct.

Thanks.

[AstonZagato]

I just spoke to AMOC's Webby. It appears that there is problem with their from page. The forum is separate. Looking at my old bookmarks, they didn't match with the current urls. I suspect that I could use them until the main website went down. Now changed.

[craigjm]

Stupid question about itunes....

My itunes library is becoming too big for my hard drive. I have an external drive. If I point my library to that will it operate in exactly the same way as before? I am assuming if i want to play tracks from it / transfer stuff to the phone I will need the hard drive attached.

[PJ S]

Yes and yes…and yes, it was a silly question – but you’ll be forgiven/it’ll be forgotten in due course.

[Dan_1981]

Can someone post the link to the educational store again please

Cheers

[Woody]

Quick question about migration assistant.

The wife is well chuffed with the MacBook Air I got her and I now want to transfer the stuff from her PC to the Mac - Documents, pictures and iTunes library.

If I use the migration assistant does this just copy from the PC to Mac or does it delete them from the PC?

Also how easy is it to use? Is it a case of just selecting the files/folders you want to move?

Thanks

[Leithen]

Woody said:

Quick question about migration assistant.

The wife is well chuffed with the MacBook Air I got her and I now want to transfer the stuff from her PC to the Mac - Documents, pictures and iTunes library.

If I use the migration assistant does this just copy from the PC to Mac or does it delete them from the PC?

Also how easy is it to use? Is it a case of just selecting the files/folders you want to move?

Thanks

It will just copy, not delete.

Here are the steps that it will take.

[Blaster72]

Dan_1981 said:

Can someone post the link to the educational store again please

Cheers

http://www.apple.com/uk/shop/mac/education

[blueST]

Can anyone help me diagnose this problem and suggest a solution? I have a late 2012 Mac Mini running the latest OSX. I just use it for basic web/email/Word etc.. For a while now it has been insanely slow and unresponsive and it seems to be gradually getting worse. It is particularly bad immediately after start up with it being almost unusable for the first five or ten minutes minutes and then getting a bit better. As far as I can tell, any time you do something for the first time since it was switched on, it really slows down. So opening apps takes an age, but then for example, the first time you try to type you get the spinning beach ball for a few seconds, but after that it's fine. The first time you click a menu, same thing. Even growing the file structure in Finder is laggy and slow.

I tried to use Task Manager to diagnose the fault and all I can see is that the hard disk seems to need to work very hard most of there time. The memory and CPU graphs don't seem to be too busy. Happy to post any screen grabs, or follow any guidance if anyone can assist.

Thanks

[Woody]

HDD on the way out?

[blueST]

Woody said:

HDD on the way out?

How can I confirm that?

[Tonsko]

I'd say repair disk permissions and all of that business, but I don't think latest version of OSX does that? Can anyone say?

[jmorgan]

^^^^^^^
El cap does not do repair permissions anymore. Disk utility just has first aid.

Though I have read that I. Terminal you still can

[Blaster72]

Just had a strange text this afternoon

AppleGB said:

Dear ****** ******** ,We noticed unusual sign in attempts on your Apple ID, therefore your account has been locked. To unlock visit www.apple.web-auth.net

The url in the text is http://www.apple.web-auth.net/

Which looks fairly convincing but I'm 99% is fraudulent.

Is this a new scam and how they heck did they get my name and number?

Edited by Blaster72 on Tuesday 23 February 17:35

[blueST]

jmorgan said:

^^^^^^^
El cap does not do repair permissions anymore. Disk utility just has first aid.

Though I have read that I. Terminal you still can

I just ran the first aid thing and then restarted. Don't think there is any improvement. Would it have told me if anything was amiss? To give you an indication. After start up, having not done anything else, I opened three programs one after the other and timed how long it took.

Safari - Just over 1 minute from pressing the icon to having Facebook on screen.
Mail: 45 seconds to open and accept any inputs. The window opens quite quickly but it is unresponsive for a few seconds before you can do anything.
Word: 2 minutes to just open to a new blank document.

Written down, they don't sound like long periods of time, but it feels like an age. Are these long launch times or am I expecting too much?

[Tonsko]

Blaster72 said:

The url in the text is http://www.apple.web-auth.net/

Which looks fairly convincing but I'm 99% is fraudulent.

Is this a new scam and how they heck did they get my name and number?

Edited by Blaster72 on Tuesday 23 February 17:35

Google the apple ID sign in page and check it out. If you're in the least bit uncertain in situations like this, always go to the alleged site independantly of the link provided to you.

Your number could have come from anywhere. Maybe check out haveibeenpwmed.com, is a good database to see if your info has been released after a website hack. Whilst that will not tell you if your number has been taken, it will give you an indication of where some info might have come from. If you don't appear, that isn't proof that your details haven't gone walkabout either

[AstonZagato]

blueST said:

jmorgan said:

^^^^^^^
El cap does not do repair permissions anymore. Disk utility just has first aid.

Though I have read that I. Terminal you still can

I just ran the first aid thing and then restarted. Don't think there is any improvement. Would it have told me if anything was amiss? To give you an indication. After start up, having not done anything else, I opened three programs one after the other and timed how long it took.

Safari - Just over 1 minute from pressing the icon to having Facebook on screen.
Mail: 45 seconds to open and accept any inputs. The window opens quite quickly but it is unresponsive for a few seconds before you can do anything.
Word: 2 minutes to just open to a new blank document.

Written down, they don't sound like long periods of time, but it feels like an age. Are these long launch times or am I expecting too much?

I had this. I upgraded my memory and replaced my HDD with SSD. My computer is lightning fast now.