The OSX/Apple support thread

Author
Discussion

Blaster72

10,838 posts

197 months

Wednesday 24th February 2016
quotequote all
Tonsko said:
Blaster72 said:
The url in the text is http://www.apple.web-auth.net/

Which looks fairly convincing but I'm 99% is fraudulent.

Is this a new scam and how they heck did they get my name and number?

Edited by Blaster72 on Tuesday 23 February 17:35
Google the apple ID sign in page and check it out. If you're in the least bit uncertain in situations like this, always go to the alleged site independantly of the link provided to you.

Your number could have come from anywhere. Maybe check out haveibeenpwmed.com, is a good database to see if your info has been released after a website hack. Whilst that will not tell you if your number has been taken, it will give you an indication of where some info might have come from. If you don't appear, that isn't proof that your details haven't gone walkabout either smile
Thanks for that, I checked out the https://haveibeenpwned.com/ site and it came back with one hit - Adobe for my email address, that's it.

I've reported the text and the link to Apple so at least they can take a look.

Leithen

10,892 posts

267 months

Wednesday 24th February 2016
quotequote all
Blaster72 said:
The url in the text is http://www.apple.web-auth.net/

Which looks fairly convincing but I'm 99% is fraudulent.

Is this a new scam and how they heck did they get my name and number?
It's a scam and nothing to do with Apple.

The domain in question (web-auth.net) has inserted "Apple" as a subdomain to produce the url in question. If you want a laugh do a whois search on web-auth.net. The domain is not linked to Apple in anyway.

The scammer has bought or got hold of a database that has your name and telephone number on it. Apple ID's are now very common, so it's an unsurprising hook to try and get you to follow the link.

Delete and forget.

Blaster72

10,838 posts

197 months

Wednesday 24th February 2016
quotequote all
Thanks, the site has been taken down now. I wonder how many accounts they managed to get control of before it was removed though.

Never had a scam like this via text message before, crafty bds

blueST

4,392 posts

216 months

Wednesday 24th February 2016
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AstonZagato said:
I had this. I upgraded my memory and replaced my HDD with SSD. My computer is lightning fast now.
What that on Mac Mini. The HDD upgrade looks well fiddly and I have sausage fingers

jmorgan

36,010 posts

284 months

Wednesday 24th February 2016
quotequote all
blueST said:
jmorgan said:
^^^^^^^
El cap does not do repair permissions anymore. Disk utility just has first aid.

Though I have read that I. Terminal you still can
I just ran the first aid thing and then restarted. Don't think there is any improvement. Would it have told me if anything was amiss? To give you an indication. After start up, having not done anything else, I opened three programs one after the other and timed how long it took.

Safari - Just over 1 minute from pressing the icon to having Facebook on screen.
Mail: 45 seconds to open and accept any inputs. The window opens quite quickly but it is unresponsive for a few seconds before you can do anything.
Word: 2 minutes to just open to a new blank document.

Written down, they don't sound like long periods of time, but it feels like an age. Are these long launch times or am I expecting too much?
Sorry. It was a rep,y to the other question. I understand permissions are now dealt with differently in El Capitan so repairs to them are no longer needed.

When I was reading on this change, the logs can show up info as I understand it but it is above me. Need someone who knows how to make sense.

There is also the apple forums
https://discussions.apple.com/welcome
As well as Mac rumours
http://forums.macrumors.com
Could try searching on there.


Edit. Tried activity monitor ant looked at the cpu part to see what the hogs are?


Edited by jmorgan on Wednesday 24th February 20:41

blueST

4,392 posts

216 months

Wednesday 24th February 2016
quotequote all
jmorgan said:
Edit. Tried activity monitor ant looked at the cpu part to see what the hogs are?


Edited by jmorgan on Wednesday 24th February 20:41
Yeah, I've been trying to keep an eye on activity monitor whenever it slows down. There doesn't seem to be much strain on the CPU or RAM at all, but HDD seems to get maxed out frequently. What I can't tell is what's causing it. There doesn't appear to be one particular process that stands out, but I don't really know what most of it is.

Tonsko

6,299 posts

215 months

Wednesday 24th February 2016
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How full is your HDD?

blueST

4,392 posts

216 months

Wednesday 24th February 2016
quotequote all
Tonsko said:
How full is your HDD?
It's 500gb with about 150gb free.

marshalla

15,902 posts

201 months

Wednesday 24th February 2016
quotequote all
blueST said:
It's 500gb with about 150gb free.
Open up Disk Utility and click on the drive, not the partition.

You should see an entry that says "S.M.A.R.T. Status" - what does it say ?

If it's anything other than Verified, then there's a problem with the physical drive.


AstonZagato

12,703 posts

210 months

Thursday 25th February 2016
quotequote all
blueST said:
AstonZagato said:
I had this. I upgraded my memory and replaced my HDD with SSD. My computer is lightning fast now.
What that on Mac Mini. The HDD upgrade looks well fiddly and I have sausage fingers
Nope. MB Pro.

blueST

4,392 posts

216 months

Thursday 25th February 2016
quotequote all
marshalla said:
Open up Disk Utility and click on the drive, not the partition.

You should see an entry that says "S.M.A.R.T. Status" - what does it say ?

If it's anything other than Verified, then there's a problem with the physical drive.
Says "Verified" confused

marshalla

15,902 posts

201 months

Thursday 25th February 2016
quotequote all
blueST said:
Says "Verified" confused
That's good news, then. It means the drive isn't reporting any errors, so the problem must be filesystem or operating system related instead of hardware.

jmorgan

36,010 posts

284 months

Friday 26th February 2016
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Checked startup items? Maybe something in there. And Malwarebytes now has a mac trojan offering........

AstonZagato

12,703 posts

210 months

Friday 26th February 2016
quotequote all
A couple of my devices have stopped backing up to the iCloud. Mainly worried that my phone isn't backing up.

I have tried:
  • Rebooting the device
  • Turning off icloud back ups, synching and restarting icloud backups
  • Attempting to delete the backup from the phone (settings/icloud/storage/manage storage/device/delete backup). It tells me there is an error deleting the backup (which is 0 bytes).
I might try signing out (but this deletes all my photos) and then back in again. Anything else I can try?

I do have a related problem that my iTunes account freezes periodically (different login to icloud). Apps don't update. can't make purchases in iTunes. That requires a sign out/reboot/sign in to clear it.

Any ideas what might be causing this?

roseytvr

1,788 posts

178 months

Sunday 6th March 2016
quotequote all
Guys

When I click on adverts on Pistonheads the link opens up a blank page i.e. no pictures or text - this happens on both my iPad and mac, both of which use safari. However on the laptop using windows and Explorer the links open up fine. This has only recently started happening and I haven't changed any settings on the iPad or Mac as far as I know. Any ideas?

Thanks
Ian

RRH

562 posts

247 months

Tuesday 22nd March 2016
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Hi all,

I have an interesting issue with a piece of software sitting in the top bar.

Its not responsive (doesn't seem to work despite recommendation by lifehacker) and doesn't show in finder if I try to force quit.

I can't delete it, as it is reporting that it's open.

I've tried to contact the author but no response.

Is there any other way I can delete it?

Thanks smile

Blaster72

10,838 posts

197 months

Tuesday 22nd March 2016
quotequote all
RRH said:
Hi all,

I have an interesting issue with a piece of software sitting in the top bar.

Its not responsive (doesn't seem to work despite recommendation by lifehacker) and doesn't show in finder if I try to force quit.

I can't delete it, as it is reporting that it's open.

I've tried to contact the author but no response.

Is there any other way I can delete it?

Thanks smile
http://www.cnet.com/uk/how-to/how-to-force-quit-os...

This should work in theory!

jmorgan

36,010 posts

284 months

Tuesday 22nd March 2016
quotequote all
Something in the user startup?

What is it?

AstonZagato

12,703 posts

210 months

Tuesday 22nd March 2016
quotequote all
My iPhone 6 (18 months old) is having some odd battery issues.

It seems to drop from being, say, 40% battery to 5% in 2 or three minutes. If one plugs it in, within a few seconds, it is back at 40%. Unplug it, and it goes back to 5% very quickly.

This is up to and including turning the phone off.

RRH

562 posts

247 months

Wednesday 23rd March 2016
quotequote all
That worked, thank you smile
It's the Wallpaper Wednesday app recommended by LifeHacker. Has never worked on either of my Macs.

Blaster72 said: