The OSX/Apple support thread

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ou sont les biscuits

5,118 posts

195 months

Monday 9th January 2017
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Paddy_N_Murphy said:
ou sont les biscuits said:
I can drag from photos directly into an email. Doesn't that work for you?

Edited to add I do use the Apple Mail app though............
You are correct for doing it in Apple Mail, Outlook won't let you.

(and yet frustratingly almost - Outlook on the PC now lets you insert screen captures really easily and in a sensible resolution to allow easy mailing.)
I have the same sort of issue uploading photos from 'photos' to PhotoBucket. I can't drag and drop directly - I have to first drag to the desktop and then from there to photobucket. I don't minimise anything though - it's all done in windows at their normal size. Drag drop, drag drop. Then clean up the desktop.

I guess it's just a consequence of a lesser level of integration for non-apple apps.

Craikeybaby

10,411 posts

225 months

Monday 9th January 2017
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CMS + Shift + E to export the file from Photos, then insert into email.

Or if using the Apple Mail app, you can access your Photos library from the compose window.

Craikeybaby

10,411 posts

225 months

Monday 9th January 2017
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Yes, it isn't ideal, although it is the same in Adobe Lightroom.

Can the app you want to use be added to the share menu in Photos?

AJB88

12,417 posts

171 months

Monday 9th January 2017
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Does anybody know of an upgraded Mah battery for the 2010 MBP 13"?

I've just got one cheap, fitted an SSD and will be upgrading ram soon, works well but the battery is poor. showing 46% health.

Going to change it myself, seen a few 5xxxmah on Amazon, anybody know of a "bigger" one.

Tonsko

6,299 posts

215 months

Monday 9th January 2017
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Fit a direct replacement. You can't really pit a higher capacity one in.

AJB88

12,417 posts

171 months

Monday 9th January 2017
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Ah right ok was hoping somebody would say there was one that would fit from a later model with a higher capacity.

whoami

13,151 posts

240 months

Wednesday 11th January 2017
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My MacBook Air has started slowing down over time.

What I mean is that once rebooted, it runs as fast as it ever did. Then, after a couple of days, it starts to grind to a halt until I get pissed off with it and restart it.

Once this is done, it's back to normal and the cycle continues.

Before I have a tantrum and throw it out of the window, does anyone have any ideas?

PJ S

10,842 posts

227 months

Wednesday 11th January 2017
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Cache?
RAM?

A bit more detail about what spec you have, free space, etc would be a starting point.

whoami

13,151 posts

240 months

Wednesday 11th January 2017
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It's a MacBook Air (13-inch, Mid 2011), 128Gb model with about half free. 4Gb of RAM.

Runs perfectly well for 2-3 days then gradually grinds to a halt until it barely works at all.

A reboot sorts it out for a couple of days.

It's really only used for browsing, email, bit of streaming etc. Nothing arduous and it's worked perfectly well for years.


Tonsko

6,299 posts

215 months

Wednesday 11th January 2017
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Bet you it's something to do with flash/safari. Try a different browser.

If you already use Chrome (or whatever) it's going to be a difficult one to troubleshoot. Check out macrumors.com

whoami

13,151 posts

240 months

Wednesday 11th January 2017
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Tonsko said:
Bet you it's something to do with flash/safari. Try a different browser.

If you already use Chrome (or whatever) it's going to be a difficult one to troubleshoot. Check out macrumors.com
I only really use Chrome. The best way to describe it is like using an application with a memory leak.

I'll have another look on Macrumors.

PJ S

10,842 posts

227 months

Wednesday 11th January 2017
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^
4GB of RAM was fine back in the days of Snow Leopard (OS X.6) – since then, 8GB min, preferably more.
Presumably you’re on OS X.9 at least, if not higher?

Assuming the RAM can be increased (i.e. not soldered to the logic board!) then do so, for the cost it’ll be.
Also, give the trial version of Disk Sensei and/or DriveDX to see what state your SSD is in.

Safari is well known for hogging resources, and Apple’s memory management, that was once superb, is rather piss poor by comparison.
In that respect, get a free memory app, like AutoMemory Cleaner, and run it after quitting Safari every so often.

I suspect that once you beef up the RAM, you’ll not find the need to restart the MBA anywhere near as much.

whoami

13,151 posts

240 months

Wednesday 11th January 2017
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PJ S said:
^
4GB of RAM was fine back in the days of Snow Leopard (OS X.6) – since then, 8GB min, preferably more.
Presumably you’re on OS X.9 at least, if not higher?

Assuming the RAM can be increased (i.e. not soldered to the logic board!) then do so, for the cost it’ll be.
Also, give the trial version of Disk Sensei and/or DriveDX to see what state your SSD is in.

Safari is well known for hogging resources, and Apple’s memory management, that was once superb, is rather piss poor by comparison.
In that respect, get a free memory app, like AutoMemory Cleaner, and run it after quitting Safari every so often.

I suspect that once you beef up the RAM, you’ll not find the need to restart the MBA anywhere near as much.
Ran DriveDx which reported that the SSD is fine; all green.

I very rarely use Safari, only Chrome.

RAM is fixed at 4GB but I'm not convinced that's the problem anyway. Was running 10.7 when purchased and used that for years. Latterly, it was problematic with that release. I only upgraded to Sierra a few weeks ago and it's the same, no better or worse.

I'm pretty sure that something within an application, possibly Chrome, is causing the problem.

Any other input welcome. smile

PJ S

10,842 posts

227 months

Wednesday 11th January 2017
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Launch Activity Monitor (Utilities folder, within Applications) and select Memory tab.
Set viewing options to Real Mem and Threads – leave it running and monitor it, especially as it slows down.
You should be able to figure out what’s causing it.
I can’t see the CPU hogging resources, as the temp would go up, causing the fans to kick in hard.
And similarly, I doubt the Disk tab will indicate anything, especially as DDX has given the SSD a clean bill of health.

Leithen

10,890 posts

267 months

Wednesday 11th January 2017
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Sounds like a memory leak. I'd suspect Chrome.

whoami

13,151 posts

240 months

Wednesday 11th January 2017
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Leithen said:
Sounds like a memory leak. I'd suspect Chrome.
Agreed.

Any ideas on how o fix it?

Any experience of using OneTab?

whoami

13,151 posts

240 months

Wednesday 11th January 2017
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PJ S said:
Launch Activity Monitor (Utilities folder, within Applications) and select Memory tab.
Set viewing options to Real Mem and Threads – leave it running and monitor it, especially as it slows down.
You should be able to figure out what’s causing it.
I can’t see the CPU hogging resources, as the temp would go up, causing the fans to kick in hard.
And similarly, I doubt the Disk tab will indicate anything, especially as DDX has given the SSD a clean bill of health.
Should have said, fans are on quite often.

AJB88

12,417 posts

171 months

Thursday 12th January 2017
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I'd say its the 4gm ram, my 2010 MBP only has 4gb ram and have been monitoring it over the last few days and it gets very close to using it all quite often.

I have a Samsung SSD in it and will be fitting 2x 4gb sticks soon to boost it to 8gb.

AstonZagato

12,703 posts

210 months

Thursday 12th January 2017
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I have an odd problem with Chrome. Over the last month or so, it has developed an issue where it works fine for an hour or two, then it won't display new pages properly. I quit Chrome and restart it and it works for a few more hours. Odd.

PJ S

10,842 posts

227 months

Friday 13th January 2017
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^
Try the same thing with Safari or Firefox, see how either one behaves.
If similar, then there’s an issue beyond the browser – if either/both work perfectly fine, then there’s your answer…ditch Chrome until it sorts itself out.