The OSX/Apple support thread

Author
Discussion

CoolHands

18,496 posts

194 months

Saturday 8th October 2016
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Did my iPad, its fine. Maybe it's some of the apps on ŷours?

Chrisgr31

13,440 posts

254 months

Sunday 9th October 2016
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Mt wife's upgraded fine as well. There are very few Apps on it. Anyway Vodafone have sent it off to be looked at.

djdest

6,542 posts

177 months

Sunday 9th October 2016
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weve got two Airs in the house and both have been on 10 since release day with no problems

djdest

6,542 posts

177 months

Monday 10th October 2016
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Doing a screen grab (CMD-Shift-F4) or similar is only every going to grab what you can see.
So if you have a high quality video playing in a small window, pause it and grab what you can see on the screen, it will only grab it at the resolution and size the screen is displaying it at.
You need something to grab the frame at the resolution the original footage actually is.
It's been a while since I used the Gopro software, but I seem to remember you can pause it and choose to export the still, and then choose its resolution.
Pick the size you want, or native to use the original footage size

CoolHands

18,496 posts

194 months

Monday 10th October 2016
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Paddy_N_Murphy said:
Quick simple one please....


I am looking to capitalise on the PhotoBox flash sale on, and want to take some stills from some MP4's I have taken with a GoPro.
I am sure I have done it before and retained the quality - and have a MBA with Quicktime (free) or iMovie, or a PC with QT, and alike.

Whats the best way to take a 'slice' and keep the quality high so I can blow up to 1m by 1m type size ?

I am sure before when I did it, a simple 'Copy' in tQuicktime was all I did ? confused

(the Print screen / CMD,Shift +4 way seems to not save to a decent resolution)
you can import into imovie; then in imovie, move in the project until you see the frame that you want. Right-click and add freeze frame. Once it's made it, right click on the freeze frame and reveal in finder. That takes you to the image you just made.

djdest

6,542 posts

177 months

Monday 10th October 2016
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Seems that Studio has been retired now.
I did find this which looks to of replaced it:
https://shop.gopro.com/softwareandapp/quik-%7C-des...

If you have the original footage on your mac that is no different to having it on the camera smile
It will still be the same original resolution unless you've processed it with something, which it sounds like you haven't.

CoolHands

18,496 posts

194 months

Monday 10th October 2016
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when you have added freeze frame, look in the left panel. It may not be obvious but it will have added a small section seperated from the film to the left and right of it. If you find it, right-click on it and click reveal in finder

Craikeybaby

10,369 posts

224 months

Monday 10th October 2016
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djdest said:
Seems that Studio has been retired now.
I did find this which looks to of replaced it:
https://shop.gopro.com/softwareandapp/quik-%7C-des...

If you have the original footage on your mac that is no different to having it on the camera smile
It will still be the same original resolution unless you've processed it with something, which it sounds like you haven't.
But the new software comes with GoPro studio bundled.

What resolution was the original footage?

CoolHands

18,496 posts

194 months

Monday 10th October 2016
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I just tried quicktime. You can find the part of the film you like and pause it. Then simply cmd-C (ie cmd button and press letter C). Then open 'preview' and select File> New from clipboard. It will open the image.

djdest

6,542 posts

177 months

Monday 10th October 2016
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At that resolution if you play it full screen it will be close enough to its maximum anyway, so maybe best to just do the simple Cmd-Shift-F4 and grab what you can. It can be cleaned up to some degree in photoshop etc if needed.
It will be worth looking into a higher resolution for future recordings though. Set it as high as you can really, and get a bigger memory card to cater for it.
You can always downscale the footage later if needed due to storage size

Zombie

1,587 posts

194 months

Friday 14th October 2016
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Updated and now it's eating it's battery. Won't last more than 3 hours use and running hotter than before.

Any ideas?

Blaster72

10,772 posts

196 months

Friday 14th October 2016
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Go to Applications - Utilities and click on Activity Monitor and take a look and see if something is hogging all the resources.

Might just be a program that hasn't got on well with the update.

Zombie

1,587 posts

194 months

Friday 14th October 2016
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Blaster72 said:
Go to Applications - Utilities and click on Activity Monitor and take a look and see if something is hogging all the resources.

Might just be a program that hasn't got on well with the update.
Thanks. Had a look and there's nothing obviously loading the cpu or memory :S

Zombie

1,587 posts

194 months

Friday 14th October 2016
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Think I may have found the problem, a memory stick is slowing it down but I don't know why. It's slow to unlock with the stick plugged in but OK when it isn't.

Could it be something to do with file indexing? The memory stick has some ISO and MDX images for car diagnostic software that I use in Bootcamp and some general word files / some pics - 5,100 raw image files.

It may also be related to Bootcamp - I've installed a parts catalogue for the Fiat group which has literally millions of small files - pics of individual car parts. Again, could this impact on performance / battery runtime?




Edited by Zombie on Friday 14th October 16:56

Craikeybaby

10,369 posts

224 months

Friday 14th October 2016
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Could do if it is indexing. Does macOS still show a dog in the spotlight magnifying glass when it is indexing?

BoRED S2upid

19,643 posts

239 months

Friday 14th October 2016
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Anyone help with this one.

On my iPhone when it's locked by pressing the home button with any finger or even in my pocket enables voice control and calling random numbers! How can I stop this? It's never been an issue since I upgraded.


Craikeybaby

10,369 posts

224 months

Friday 14th October 2016
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Have you upgraded to iOS10? Which iPhone do you have? And have you got a passcode/touchID set up?

Zombie

1,587 posts

194 months

Friday 14th October 2016
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Craikeybaby said:
Could do if it is indexing. Does macOS still show a dog in the spotlight magnifying glass when it is indexing?
Mine doesn't...

BoRED S2upid

19,643 posts

239 months

Friday 14th October 2016
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Craikeybaby said:
Have you upgraded to iOS10? Which iPhone do you have? And have you got a passcode/touchID set up?
Yes. iPhone SE, Touch ID and passcode but can activate voice control without either so something is wrong.

Craikeybaby

10,369 posts

224 months

Friday 14th October 2016
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Zombie said:
Craikeybaby said:
Could do if it is indexing. Does macOS still show a dog in the spotlight magnifying glass when it is indexing?
Mine doesn't...
I was suspicious that it doesn't do that anymore, as I haven't seen it for a while. My iMac slows right down at times, I thought it could be indexing, but no dot was displayed. It turns out that if you type something in spotlight, there is a progress bar shown above the results if it is indexing.

BoRED S2upid said:
Craikeybaby said:
Have you upgraded to iOS10? Which iPhone do you have? And have you got a passcode/touchID set up?
Yes. iPhone SE, Touch ID and passcode but can activate voice control without either so something is wrong.
Is it the Siri Voice control? Or the voice dialling? If it is Siri, you can disable Siri on the lock screen in the Siri menu in Settings.