O2 network down

[Watchman]

GTIR said:

Fixed.

See you all in about six months for another session.

Ha, good attitude. That's how I view it.

[Pints]

Watchman said:

Ha, good attitude. That's how I view it.

Really?
Sounds like a daft attitude to take with a service you pay for yet not appear to be getting.

[caduceus]

Pints said:

Really?
Sounds like a daft attitude to take with a service you pay for yet not appear to be getting.

+1

Why stick with a company who is under performing?

[Watchman]

Pints said:

Watchman said:

Ha, good attitude. That's how I view it.

Really?
Sounds like a daft attitude to take with a service you pay for yet not appear to be getting.

There are far too many reasons to get upset these days. I'm cutting back to only those that are actually important.

[Watchman]

caduceus said:

Why stick with a company who is under performing?

They're the only company offering a usable signal in my house.

[GTIR]

Watchman said:

caduceus said:

Why stick with a company who is under performing?

They're the only company offering a usable signal in my house.

And most poor souls are still in contract.

[3sixty]

Pints said:

Really?
Sounds like a daft attitude to take with a service you pay for yet not appear to be getting.

For the £5 saving a month compared to all similar tariffs, I will make do with 2 days downtime a year.

[parapaul]

Compared to NEVER having a usable signal on 3, this is light years better, and I'm only paying £10 a month on GiffGaff.

Funnily enough, both times this has happened, the OH who is with O2 on contract has been unaffected. I wonder if they assign their subsidiary networks like Tesco and GiffGaff to the same nodes, and their own customers to others?

Either way, all back up and running by the end of Friday.

[Pints]

News Briefing said:

O2 UK said it has resolved a network problem which left around 10% of its customers unable to make or receive calls, or use data. The problem affected customers on Friday 12th October, with O2 saying that customers could experience intermittent performance as full service was restored during the 'rush hour' early evening period, when mobile phone use is high. O2 said services were fully restored by 13th October. It attributed the problem to the failure of a network node. A fix was found by 15.30 hours on 12th October, and to fully restore service a backlog of traffic has had to be processed following the fix. The operator insisted it was the not the same fault that as the one in July. It said the latest outage was highly regrettable and apologised for any inconvenience, but added that it would not be offering compensation in this case.

[Gow3r]

Erm, am I alone in having zero service again? Was fine all day until the last hour it so, if I am alone maybe my iPhone is being stupid

[LiamB]

Gow3r said:

Erm, am I alone in having zero service again? Was fine all day until the last hour it so, if I am alone maybe my iPhone is being stupid

Mine has gone..

[hornetrider]

LiamB said:

Mine has gone..

Oh dear! If it's another failure heads will be a'rollin.

[TotalControl]

I'm on giffgaff and mine is fine.

[Dan_1981]

Mines fine

[Gow3r]

hornetrider said:

Oh dear! If it's another failure heads will be a'rollin.

False alarm this time only three hours with no service this time!

[hornetrider]

Not familiar with this particular bit of kit but this is most unusual.

http://www.telegraph.co.uk/technology/mobile-phone...

Heads indeed have rolled.

[mattley]

hornetrider said:

Heads indeed have rolled.

Where, it looks from this article that O2 are replacing Ericsson kit with ... er... Ericsson kit.



http://www.theregister.co.uk/2012/10/17/o2_databas...

[hornetrider]

Interesting. Two different products from the same vendor wouldn't provide identical functionality, my guess is E/// are now offering a cheaper, crapper solution in order to try and save some face.

Major headache for O2 and they'll be praying it doesn't fk up again before they rip it out.

[Raddors]

Might be being a bit premature here, but Im getting the same error message about being not registered to the network again. In Oxford. Anyone else??

[5678]

Mine lost connection earlier. I just had bars and no O2-UK 3G text, had no connectivity.

I know it's not signal strength as there's an O2 transmitter in the same building as me.