O2 network down

[aeropilot]

I had a few problems last evening, but was OK this morning, but dead phone now since lunchtime. Phone says emergency calls only when trying to dial out. I'm 02 pay monthy.

Co-incidently my landline has also gone kaput (again) so glad that internet is still working. It's the 3rd time since begining of May that my landlaine has gone down, and BT seem incapable of making it work for more than 2-3 weeks at a time

[dickymint]

I'm on Orange and dont give a fook! Wifey is on 02 and I couldn't get hold of Her... haha hahaha ha.

[BliarOut]

Alucidnation said:

I have 2 IP4 phones here side by side on the table.

One is showing signal, and one is showing no service.

WTF???

My iPhone and Nokia are fine, both the kids BB's are playing up. We're all in the same house on O2 Pay Monthly. It's gotta be an account issue, not a general network failure IMO.

[CC07 PEU]

I'm on PAYG and mine has been knackered (and still is) since about 2pm today.

[anonymous-user]

BliarOut said:

My iPhone and Nokia are fine, both the kids BB's are playing up. We're all in the same house on O2 Pay Monthly. It's gotta be an account issue, not a general network failure IMO.

http://bit.ly/N0cEee O2 hit by nationwide network failure that has left 'millions of users' unable to make calls or text ... #MailOnline

This article would agree with you, account specific, completely random, don't know how to fix it

[tamore]

Not a peep on my phone since lunchtime. Going to have a big problem for work if it isn't fixed by the morning by the 'pst...... we have 200 network engineers'

[giblet]

No signal for 8 hours now. My siblings who are also on O2 have had no issues. Absolute pain in the arse

[93Jay]

My signal has just returned after going down about 7.30

[mblade123]

It s not just a uk thing. I'm working in Norway and we've had the same.
Im on O2 at home but go through telenor and all mines doing is "searching"
Thought it was just me but some of the other lads here are having the same problem whilst others are ok.

Strikes me as more of a software problem thats blocking certain customers phones.

Oh and I've even tried logging onto the other local networks and still get the same problem.

[hornetrider]

Definitely sounds like HLR.

[North West Tom]

I've been at work since 5 and had no problems there, but I come home (3 miles away) and there's no service

[JonnyFive]

Still nothing here.. Went down around lunch time.

Not too bothered tbh. Still got internet on WIFI, and can iMessage on that.

Just means when I get back to somewhere with WIFI I get plenty of junk mail.

[Mr E]

hornetrider said:

Definitely sounds like HLR.

Yah, if roaming is behaving the same way it's not the RAN. My money is still on the HLR or an authentication component it relies on.

[Oakey]

CommanderJameson said:

So, what do we reckon is the cause?

My money's on a botched software upgrade, probably with an insufficiently well tested rollback plan.

Another casualty of the secret cyber war

[BliarOut]

Here's an interesting one... My kids reckon their BBM' were still coming through when the network is down. Do they use an unauthenticated stream of some sort?

Being kids, they could just be talking bks of course

[93Jay]

93Jay said:

My signal has just returned after going down about 7.30

Spoke too soon, no service again

[St. Anger]

Mines still gubbed.

[broadcaststorm]

BliarOut said:

Here's an interesting one... My kids reckon their BBM' were still coming through when the network is down. Do they use an unauthenticated stream of some sort?

Being kids, they could just be talking bks of course

BBM will work over WiFi, as will iMessage if you are an iPhone/pad/pod user on iOS 5.

[andyps]

Mine has been down since about 5pm, it says my "SIM card does not allow a connection to this network", my wife's phone also on O2, is working perfectly.

[ROB_GTR]

Over 12 fecking hours with no signal now and not a happy bunny as I was expecting a few important calls