O2 network down
Discussion
HorneyMX5 said:
uk66fastback said:
A few hours without a mobile phone to hand for some people and the world seems to come to a halt ... funny!
Depends on the person though eh? A single person and their personal mobile it's not much of a problem. When it's a company with 4,500 PDA users who rely on the mobile data network for work scheduling, job data and real time tracking then it's massive ball ache and costs the company a lot of money!Nick
wolves_wanderer said:
Mine seems to work when it fancies now, very odd. If it is a database malfunction as stated earlier in the thread then surely I would just be on or off?
It's a bit more complicated than some users are on DB and some are on the other hence why you will get through sometimes and sometimes not.I work in the mobile business and we support 30,000+ mobile data users so we have a high level in at o2 for our info.
Nick
HorneyMX5 said:
wolves_wanderer said:
Mine seems to work when it fancies now, very odd. If it is a database malfunction as stated earlier in the thread then surely I would just be on or off?
It's a bit more complicated than some users are on DB and some are on the other hence why you will get through sometimes and sometimes not.I work in the mobile business and we support 30,000+ mobile data users so we have a high level in at o2 for our info.
Nick
HorneyMX5 said:
Depends on the person though eh? A single person and their personal mobile it's not much of a problem. When it's a company with 4,500 PDA users who rely on the mobile data network for work scheduling, job data and real time tracking then it's massive ball ache and costs the company a lot of money!
Nick
Such a company should have a disaster recovery plan that copes with such issues.Nick
Using PDA's with dual sim capability for example.
plasticpig said:
HorneyMX5 said:
Depends on the person though eh? A single person and their personal mobile it's not much of a problem. When it's a company with 4,500 PDA users who rely on the mobile data network for work scheduling, job data and real time tracking then it's massive ball ache and costs the company a lot of money!
Nick
Such a company should have a disaster recovery plan that copes with such issues.Nick
Using PDA's with dual sim capability for example.
Nick
plasticpig said:
HorneyMX5 said:
Depends on the person though eh? A single person and their personal mobile it's not much of a problem. When it's a company with 4,500 PDA users who rely on the mobile data network for work scheduling, job data and real time tracking then it's massive ball ache and costs the company a lot of money!
Nick
Such a company should have a disaster recovery plan that copes with such issues.Nick
Using PDA's with dual sim capability for example.
I get our contract through a procurement group, and I have been told that they will foot the £500 bill for the PAYG top ups, and claim it back from O2. I suspect when groups like this gang up on O2, it's going to cost them a fortune!
Edited by AndyNetwork on Thursday 12th July 10:14
miln0039 said:
Tempting fate here, but mine is back on with data (although not seen a 3G icon yet) - texts seem to have caught up from yesterday and emails coming through too.
I've found an old crappy PAYG and put some credit on it as a contingency though.
Update - mine is going backwards I've found an old crappy PAYG and put some credit on it as a contingency though.
Podie said:
So you propose running a parallel tariff for 4500 mobile devices just in case one network goes down? - effectively doubling the cost.
I don't propose anything because I don't know who the company is or have any knowledge of it's operations. What I do know is that a company 4500 mobile devices is large enough to have disaster recovery plans in place. It may well be that the plans says they will take the hit for a certain period of time while they get their recovery operation up and running.If they don't have a disaster recovery plan then they are either incompetent or have extremely good business interruption insurance.
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