O2 network down

[Shinobi]

For how long!

[Podie]

plasticpig said:

Podie said:

So you propose running a parallel tariff for 4500 mobile devices just in case one network goes down? - effectively doubling the cost.

I don't propose anything because I don't know who the company is or have any knowledge of it's operations. What I do know is that a company 4500 mobile devices is large enough to have disaster recovery plans in place. It may well be that the plans says they will take the hit for a certain period of time while they get their recovery operation up and running.

If they don't have a disaster recovery plan then they are either incompetent or have extremely good business interruption insurance.

Whilst I largely agree with you, there has to be a degree of pragmatism with any BCP/DR plan. Mobile networks have largely been reliable for years, although the recent BES outage rattled a few cages.

[HorneyMX5]

plasticpig said:

I don't propose anything because I don't know who the company is or have any knowledge of it's operations. What I do know is that a company 4500 mobile devices is large enough to have disaster recovery plans in place. It may well be that the plans says they will take the hit for a certain period of time while they get their recovery operation up and running.

If they don't have a disaster recovery plan then they are either incompetent or have extremely good business interruption insurance.

They take the risk, it's not cost effective to run 2 sets of accounts for every user and the complication of having to physically swap SIMs is too difficult to manage.

Nick

[GTIR]

I'm not convinced its fixed.

[pidsy]

Podie said:

Your phone doesn't have a silent setting?

Wasnt expecting it to be working this morning - plus i need my alarms.

[Pixelpeep]

pidsy said:

Wasnt expecting it to be working this morning - plus i need my alarms.

iphone allows alarm even on silent.. mmmmm

[Deluded]

cjs said:

I thought he made a good point.

Same here.

Obviously it will affect businesses but it just means you will have to work a bit harder to catch up when it comes back online. Not the end of the world.

Mine doesn't seem to have been affected but tbh, it wouldn't bother me much. I'm not really supposed to be on my phone, checking facebook whilst I'm at work anyway. Or posting on Pistonheads for that matter...

[Accelebrate]

HorneyMX5 said:

plasticpig said:

I don't propose anything because I don't know who the company is or have any knowledge of it's operations. What I do know is that a company 4500 mobile devices is large enough to have disaster recovery plans in place. It may well be that the plans says they will take the hit for a certain period of time while they get their recovery operation up and running.

If they don't have a disaster recovery plan then they are either incompetent or have extremely good business interruption insurance.

They take the risk, it's not cost effective to run 2 sets of accounts for every user and the complication of having to physically swap SIMs is too difficult to manage.

Nick

Nice idea, but I can't think of anyone I know who is issued with a work mobile/mobiles from more than one provider. Generally it's a single Blackberry or iPhone on one network, and that's from small to massive organisations.

[tamore]

i can't see why there shouldn't be a route onto another provider's network as a DR solution. voda could in theory say they will carry o2 traffic if this happened again (voice and text only maybe), and charge a whacking great fee to o2 for as long as it's in that state.

this could even be sold as an option for corp accounts?

[smn159]

Voda and O2 are planning to share their radio access (although not their core) networks, with each being responsible for half of the country. So for some types of outage both having an O2 and a Voda sim won't do you much good...

[tamore]

smn159 said:

Voda and O2 are planning to share their radio access (although not their core) networks, with each being responsible for half of the country. So for some types of outage both having an O2 and a Voda sim won't do you much good...

ok. so you'd have voda/O2 to orange/tmob and vica versa. dunno where 3 fit in, but franky don't care.

[smn159]

If the issue was with authentication (sounds like it was), then roaming wouldn't work as authentication is still via the home network. You'd need a seperate sim on a different network as a backup. Plus you'd need to use it at least once every 3-6 months to avoid getting cut off.

[Pints]

tamore said:

ok. so you'd have voda/O2 to orange/tmob and vica versa. dunno where 3 fit in, but franky don't care.

3 roam on the EE (Orange/T-Mob) network.

[Leptons]

Deluded said:

Same here.

Obviously it will affect businesses but it just means you will have to work a bit harder to catch up when it comes back online. Not the end of the world.

Mine doesn't seem to have been affected but tbh, it wouldn't bother me much. I'm not really supposed to be on my phone, checking facebook whilst I'm at work anyway. Or posting on Pistonheads for that matter...

Personally, I find having to drive 5 miles to have a 30 second (allbeit needed) conversation with another o2 user who also has no landline inconvenient.

Maybe that's just me...

[Richyvrlimited]

My phone has been back up since 9/10am today, but in a normally very patchy 3G signal area I now consistently have max signal available.

Hoping in an attempt to fix O2 'turned the wick up' on the transmitters and it stays this way...

[hornetrider]

Richyvrlimited said:

Hoping in an attempt to fix O2 'turned the wick up' on the transmitters and it stays this way...

It's not a RAN (mast) issue, so no. If you have faster data it's probably because half the subscribers cant access the network so you have all the bandwidth to yourself.

BBC reporting its fully fixed now anyway.

[pidsy]

Pixelpeep said:

iphone allows alarm even on silent.. mmmmm

You have educated me. I did not know that.

[North West Tom]

Get told.

[hornetrider]

North West Tom said:

Get told.

[Richyvrlimited]

hornetrider said:

It's not a RAN (mast) issue, so no. If you have faster data it's probably because half the subscribers cant access the network so you have all the bandwidth to yourself.

BBC reporting its fully fixed now anyway.

I understood what the issue was, but presumably O2 didn't know what the issue was at first and attempted to 'fix' it by increasing mast power.

It's not that data's faster, (it is, but only by virtue of actually getting 3G in this area), I just have a consistently good/great signal at work, whereas previously it was poor/dire. Seems to be the same for everyone else here I've spoken to who are on O2 as well.