3G Signal Booster

[buggalugs]

When I was trying to get one a few weeks ago I was told November at the earliest.

[broadcaststorm]

I've just finished a 2 year stretch on EE/T-Mobile.
I was a victim of "network optimization" however they refused to give me a signal box, even after emailing Olaf Swantee.
As soon as I got my PAC code, I signed up to a 12 month SIM only deal on 3, rang up and ordered a Home Signal from them on the same day as the signal at home "wasn't great" (better than EE however) and had it shipped to me within 2 days.
3 Home Signal works great, occasionally will drop a call if my phone doesn't hand off to the network properly, but no complaints from me.
Ditch EE, go 3.

[Pints]

broadcaststorm said:

I've just finished a 2 year stretch on EE/T-Mobile.
I was a victim of "network optimization" however they refused to give me a signal box, even after emailing Olaf Swantee.
As soon as I got my PAC code, I signed up to a 12 month SIM only deal on 3, rang up and ordered a Home Signal from them on the same day as the signal at home "wasn't great" (better than EE however) and had it shipped to me within 2 days.
3 Home Signal works great, occasionally will drop a call if my phone doesn't hand off to the network properly, but no complaints from me.
Ditch EE, go 3.

EE and Three share 3G networks. Search MBNL.

[Silverbullet767]

Can I buy a signal box from them?

[broadcaststorm]

Pints said:

EE and Three share 3G networks. Search MBNL.

I realise that, never had an issue with signal out and about but it was terrbile at home, which is where I work from!
Three's willingness to give me a Home Signal sealed the deal for me.
I tried to negotiate a signal box with EE but they didn't want to know, despite an average spend of £75 per month over the last 2 years :-(

[NDA]

I wonder why EE won't sell them?

I would have happily paid for mine.

[broadcaststorm]

NDA said:

I wonder why EE won't sell them?

I would have happily paid for mine.

I offered to pay on several occasions, numerous excuses given from low stock, connectivity issues, being told i was "on the wrong sort of contract" etc.

[NDA]

broadcaststorm said:

NDA said:

I wonder why EE won't sell them?

I would have happily paid for mine.

I offered to pay on several occasions, numerous excuses given from low stock, connectivity issues, being told i was "on the wrong sort of contract" etc.

Had I not been offered one, I would have moved to another network - so it makes sense to keep customers happy.

I don't understand their policy.

[PF62]

Silverbullet767 said:

Just enquired about one of these EE signal boxes.

EE are in negotiation with a new supplier but as of now there are no timescales for this. I have a note on my file to let me know if and when it becomes available again. I won't hold my breath.

Resurrecting an oldish thread, EE / T-Mobile now have the new (Cisco) Signal Boxes available.

If you want one, phone customer services (the "I am having problems with my phone" options) on a Friday morning at 8am, which apparently is when they get that weeks stock put on the system. They will go through a number of checks to confirm that you are have a poor signal (probably helps if you had a good signal and it became poor through their 'network optimisation'), and if like me, they will pop one in the post FOC.

[gizlaroc]

NDA said:

Had I not been offered one, I would have moved to another network - so it makes sense to keep customers happy.

I don't understand their policy.

I was told that they are very reluctant to give them out as every time they give them out they have to register that postcode as a postcode that doesn't have good indoor coverage, or even worse no coverage at all.
This then effects their overall coverage percentage, it could mean the difference between being able to say 99% UK coverage and 98%, give out too many and suddenly they look the poorest network provider for coverage when people look at the comparison tables.

[techguyone]

Just as a bit of a holy thread ressurection.

EE now either sell the Cisco signal boxes from stores £89 or if you can convince them your signal is poor, they send you one foc

You no longer need to be a business customer anymore either.

[Dodsy]

techguyone said:

Just as a bit of a holy thread ressurection.

EE now either sell the Cisco signal boxes from stores £89 or if you can convince them your signal is poor, they send you one foc

You no longer need to be a business customer anymore either.

Or just get a phone that supports wifi calling which works very well

[techguyone]

I looked at that too but apparently my EE branded Sony Z3c wasn't right, despite only being about a year old when EE bought out Wi-Fi calling, Z5 does, but I'm not getting a worse phone just for that.

[NDA]

Dodsy said:

Or just get a phone that supports wifi calling which works very well

Yes, that's a relatively new thing - I guess I could turn off my signal box now as my iPhone supports this.

[Dodsy]

NDA said:

Yes, that's a relatively new thing - I guess I could turn off my signal box now as my iPhone supports this.

I did just that and its much better - I found the call quality much clearer and much more reliable than my old signal box.

[buggalugs]

I like the wifi calling but find it doesn't handle going out of wifi range very well. You get a long silence followed by disconnect.

Also people ringing you think you're on holiday because of the ringing tone which can either be a good or a bad thing!!