Claiming back cost of in-app purchases
Discussion
Fotic said:
It's not a parenting fail at all, that's a wretched thing to say. OP's been naive/ bit silly but it doesn't reflect on his parenting.
How is it not? Here, have a tablet with access to not only all of the internet with no controls whatsoever, but also have access directly into my bank account for good measure.Real sensible, caring parenting thing to do.
If people didn't treat their kids with such disdain that they just wanted them to shut up so shoved a tablet in their face, they'd have the life skills to understand that £3200 is more money than I thought existed at the age of 8.
Randomthoughts said:
Fotic said:
It's not a parenting fail at all, that's a wretched thing to say. OP's been naive/ bit silly but it doesn't reflect on his parenting.
How is it not? Here, have a tablet with access to not only all of the internet with no controls whatsoever, but also have access directly into my bank account for good measure.Real sensible, caring parenting thing to do.
If people didn't treat their kids with such disdain that they just wanted them to shut up so shoved a tablet in their face, they'd have the life skills to understand that £3200 is more money than I thought existed at the age of 8.
I'm going to guess you're not a parent. Am I close?
Fotic said:
Wow, that's a lot of assumptions there.
I'm going to guess you're not a parent. Am I close?
So tell me, how on earth in a calendar month did a child consume £3200 of in-app purchases whilst being properly supervised when using a device which has access to all sorts of unsavoury content? Unless of course the OP didn't even care to notice the massive lump of money missing across TWO months?!I'm going to guess you're not a parent. Am I close?
I'm going to guess you're one of these that thinks that it's all the big companies fault that your child does what it does?
Most common cause of kids being able to run up these kinds of bills is laziness on the parents part.
Why give your child your itunes password ? to save you keep typing it in? well you only have yourself to blame.
the fact you are even trying to get a refund is laughable - how is this anyone elses fault but your own? take some responsibility.
Passwords are there for a reason and if you can't grasp that you shouldn't be allowing your children to use the tech.
Bet he knows the sky pin too - check the sky bill for Adult PPV.
Why give your child your itunes password ? to save you keep typing it in? well you only have yourself to blame.
the fact you are even trying to get a refund is laughable - how is this anyone elses fault but your own? take some responsibility.
Passwords are there for a reason and if you can't grasp that you shouldn't be allowing your children to use the tech.
Bet he knows the sky pin too - check the sky bill for Adult PPV.
Randomthoughts said:
So tell me, how on earth in a calendar month did a child consume £3200 of in-app purchases whilst being properly supervised when using a device which has access to all sorts of unsavoury content? Unless of course the OP didn't even care to notice the massive lump of money missing across TWO months?!
I'm going to guess you're one of these that thinks that it's all the big companies fault that your child does what it does?
You know nothing about any internet controls the device may or may not have, or router restrictions or anything other than the mistake the dad made. I'm going to guess you're one of these that thinks that it's all the big companies fault that your child does what it does?
I'm simply saying that it does NOT reflect on his parenting, just his crapness at protecting his apple account.
You guess wrong by the way. I bet I guessed right about you and children though.
Because internet.
Kids benefit enormously from having access to this type of technology. My kids spend a lot of time on my ipad - mainly playing the maths and english games on educational websites - but also watching vidoes and playing less educational games.
My daughter has taken leaps and bounds in combating her dyslexia because she has access to technology like this - and kids play games.
My brother was glued to his Amstrad CPC464 back in the day - hours, days, weeks on end. He's about the most socially well adjusted and well balanced bloke I know.
Oh and you wouldn't believe how quickly kids learn how to access this type of stuff - and quite frankly yes - having to constantly put in passwords and codes is a PITA so you tell them.
I wouldn't give my kids my Itunes password (5 & 7) but I'm not about to gloat at preach at those that do.
The level of sanctimonious knobs on this site these days really is something else.
Kids benefit enormously from having access to this type of technology. My kids spend a lot of time on my ipad - mainly playing the maths and english games on educational websites - but also watching vidoes and playing less educational games.
My daughter has taken leaps and bounds in combating her dyslexia because she has access to technology like this - and kids play games.
My brother was glued to his Amstrad CPC464 back in the day - hours, days, weeks on end. He's about the most socially well adjusted and well balanced bloke I know.
Oh and you wouldn't believe how quickly kids learn how to access this type of stuff - and quite frankly yes - having to constantly put in passwords and codes is a PITA so you tell them.
I wouldn't give my kids my Itunes password (5 & 7) but I'm not about to gloat at preach at those that do.
The level of sanctimonious knobs on this site these days really is something else.
If it's any consolation OP, Apple refunded £40-odd that my 7 year old had spent in-app. He doesn't (and won't) have my password but my wife authorised it without checking. In my case it was only one transaction and Apple did state that it was a one-time-only free pass.
Good luck, and just tell the holier-than-thou arse-pieces on here to feck off.
Good luck, and just tell the holier-than-thou arse-pieces on here to feck off.
b
hstewie said:
hstewie said: Does every thread on this place have to turn into an "I'm right and you're wrong" lecture these days?
Certainly looks like it - Going down hill by the day due to some sensible posters moving on, and the idiots moving in 
Anyway OP, if it is of any consolation, I have a friend whose kid did the same thing, £500. They did manage to get the cash back thankfully. Good luck.
I wonder if the level of tree hugging would be similar if someone posted
'i left my front door wide open because i couldn't be bothered to keep opening and closing it and i got burgled, i'm gonna contact the people that make my door and see if they will pay towards the stuff i've had nicked'
Seriously - i just simply can't get my head round how monumentally stupid people are and how they can still play the victim card.
No wonder no one cares about anything any more, there's no consequence to anything. always someone elses fault, i'll just claim it back. etc etc etc
No harm no fowl eh? - fking madness.
'i left my front door wide open because i couldn't be bothered to keep opening and closing it and i got burgled, i'm gonna contact the people that make my door and see if they will pay towards the stuff i've had nicked'
Seriously - i just simply can't get my head round how monumentally stupid people are and how they can still play the victim card.
No wonder no one cares about anything any more, there's no consequence to anything. always someone elses fault, i'll just claim it back. etc etc etc
No harm no fowl eh? - f
king madness.What an awful analogy. People understand how front doors work. Not everyone understands the mechanics of in app purchases or Apples specific protections around it. Or that it's even a thing that exists to be worried about in the first place.
No one knows everything. And anyone gloating about this being 'obvious' now will soon find large swathes of tech *they* don't get in the future and will possibly be bitten by. Things are moving so fast, your current state of amazingness in this is transient at best. Best spend the time keeping up - which you get less of with kids.
No one knows everything. And anyone gloating about this being 'obvious' now will soon find large swathes of tech *they* don't get in the future and will possibly be bitten by. Things are moving so fast, your current state of amazingness in this is transient at best. Best spend the time keeping up - which you get less of with kids.
Pixelpeep7r said:
I wonder if the level of tree hugging would be similar if someone posted
'i left my front door wide open because i couldn't be bothered to keep opening and closing it and i got burgled, i'm gonna contact the people that make my door and see if they will pay towards the stuff i've had nicked'
Seriously - i just simply can't get my head round how monumentally stupid people are and how they can still play the victim card.
No wonder no one cares about anything any more, there's no consequence to anything. always someone elses fault, i'll just claim it back. etc etc etc
No harm no fowl eh? - fking madness.
The only monumental stupidity I can see here is your total failure to actually f'i left my front door wide open because i couldn't be bothered to keep opening and closing it and i got burgled, i'm gonna contact the people that make my door and see if they will pay towards the stuff i've had nicked'
Seriously - i just simply can't get my head round how monumentally stupid people are and how they can still play the victim card.
No wonder no one cares about anything any more, there's no consequence to anything. always someone elses fault, i'll just claim it back. etc etc etc
No harm no fowl eh? - f
king madness.king read the original post, and of course your equally total failure to construct a decent metaphor.you guys don't see it do you?
As parents it's your job to protect your children.
If you don't understand the situation why would you put them in it?
You wouldn't just dump a child with a childminder you've done no research on would you?
allowing them to use something that you don't understand yourself is just madness. Here son, here's an angle grinder. Im not sure what it does but you seem to enjoy it.
As parents it's your job to protect your children.
If you don't understand the situation why would you put them in it?
You wouldn't just dump a child with a childminder you've done no research on would you?
allowing them to use something that you don't understand yourself is just madness. Here son, here's an angle grinder. Im not sure what it does but you seem to enjoy it.
deckster said:
Pixelpeep7r said:
I wonder if the level of tree hugging would be similar if someone posted
'i left my front door wide open because i couldn't be bothered to keep opening and closing it and i got burgled, i'm gonna contact the people that make my door and see if they will pay towards the stuff i've had nicked'
Seriously - i just simply can't get my head round how monumentally stupid people are and how they can still play the victim card.
No wonder no one cares about anything any more, there's no consequence to anything. always someone elses fault, i'll just claim it back. etc etc etc
No harm no fowl eh? - fking madness.
The only monumental stupidity I can see here is your total failure to actually f'i left my front door wide open because i couldn't be bothered to keep opening and closing it and i got burgled, i'm gonna contact the people that make my door and see if they will pay towards the stuff i've had nicked'
Seriously - i just simply can't get my head round how monumentally stupid people are and how they can still play the victim card.
No wonder no one cares about anything any more, there's no consequence to anything. always someone elses fault, i'll just claim it back. etc etc etc
No harm no fowl eh? - f
king madness.king read the original post, and of course your equally total failure to construct a decent metaphor.
antspants said:
I've kind of written it off in my own head, as I don't see why they should refund it, I just wondered if anybody had heard of similar claims being entered and the likelihood of success.
Thanks.
The age of the child will be a big factor on this and you are likely to see a significant if not total reduction. The App Store business model is very profitable but that relies on having a very low barrier to use.Thanks.
However this runs counter to the requirement for informed approval. A child cannot give this. Despite the service agreements binding the account holding adult these are legally problematic to enforce in this situation and risk increasing regulation, which will increase the approval barrier which will have a significantly larger impact on revenue.
Therefore treating these situation harshly would result in negative publicity and risks increasing regulation; while treating these situations benignly has positive impact on their image.
Edited by Martin4x4 on Friday 25th July 15:59
Fotic said:
Fitz666 said:
Total parenting fail = classic.....
It's not a parenting fail at all, that's a wretched thing to say. OP's been naive/ bit silly but it doesn't reflect on his parenting. Edited by mp3manager on Friday 25th July 16:16
mp3manager said:
Replace 'ipad' with a 'box of matches'. OP is lucky it's just a bill from Apple and not facing a burnt-out house.
His insurance company would pick up the tab then.In a similar vein, one of my colleagues just had his house extensively refitted, included a new bathroom and kitchen, when his kids overflowed the bath.
mp3manager said:
Fotic said:
Fitz666 said:
Total parenting fail = classic.....
It's not a parenting fail at all, that's a wretched thing to say. OP's been naive/ bit silly but it doesn't reflect on his parenting. Edited by mp3manager on Friday 25th July 16:16
That's the jump? iPad to matches, pressed buttons to a burnt down house?
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