New router, can't connect Apple TV or Sky Now

New router, can't connect Apple TV or Sky Now

Author
Discussion

CAPP0

Original Poster:

19,576 posts

203 months

Monday 1st September 2014
quotequote all
Went away on hols, switched everything off, and when we came back and powered things up again, my ancient Netgear router had lost the will to live.

No drama, went and bought another (DGN2200v4 if that's relevant) and set it up yesterday. Partly used the wizard to connect to my ISP, then set up the wireless manually. At the moment it's a straight wireless setup, no filtering or anything, WPA2-PSK [AES] security.

I've reconnected everything in the house (MAC, PC, iPhone, iPad, printer, Samsung phone, range extender) all with no problem, but neither the Apple TV or the Sky Now box will connect confused They were both working fine before. The ATV box won't connect at all,and the Sky box says Internet Connected but the On Demand says Fail.

Any ideas why? I can only think it's something to do with the security level but it'll be a ball ache to change that again on everything.

MintyChris

848 posts

192 months

Monday 1st September 2014
quotequote all
I'd turn off the security to test. If the two devices connect then yes its security and you can turn it straight back on until you decide what to do.

CAPP0

Original Poster:

19,576 posts

203 months

Monday 1st September 2014
quotequote all
Cheers, I'll try that later and report back.