laptop keeps dropping connection

[tali1]

All my devices drop connection but one of my laptops is a lot worse than others.I did sys restore (refresh) but no effect , i've ran scans to clean up any nasties - but still same prob.
The prob was there from day 1 - and i thought it was just an initial prob that would go away.It is under warranty and tech support lazily say i should do a format -yeah thanks mate just trash my system - very helpful.I didn't tell them it was there from Day 1 as they will use excuse "you should have told us earlier blah blah , now you made prob worse blah blah "
So is it an ISP prob(VMedia) or the laptop?
it is the only device i have running win8
Anything else i should /can do ?

[wjwren]

when it drops does it say "no internet" or words to that effect?

[tali1]

It's that dinosaur image "unable to contact to internet"

[littlebasher]

Try flushing DNS

Get up a command prompt and enter

ipconfig /flushdns

[AW10]

And worth checking that the driver for the wireless card/adapter is up to date.

[tali1]

littlebasher said:

Try flushing DNS

Get up a command prompt and enter

ipconfig /flushdns

Successfully flushed message.See how it goes and then might try driver reninstall/update.

[All that jazz]

Is the connection wired or wireless? If the latter it could well be a channel issue where you've got neighbours using same one. It's easy enough to fix if so.

[gpo746]

Buy a MacBook.

[zollburgers]

My new HP work laptop had this problem, it's had to go back to HP for them to look at it as changing the wireless card didn't help.

[tali1]

All that jazz said:

Is the connection wired or wireless? If the latter it could well be a channel issue where you've got neighbours using same one. It's easy enough to fix if so.

Previously in general the wireless was dropping connection and i changed channel - which helped - but this prob is particular to this laptop

[supertouring]

I had a problem once with a wifi dongle and it would keep dropping the connection.

Turned out it was overheating for some reason, so a change of device solved the problem.

[AW10]

A few years ago I had a Dell laptop that would cause the router to crash. According to Dell the drivers were up to date but I checked on the wifi adapter manufacturer's website and there was a newer driver. Downloaded that and all was well again.

[gpo746]

AW10 said:

A few years ago I had a Dell laptop that would cause the router to crash. According to Dell the drivers were up to date but I checked on the wifi adapter manufacturer's website and there was a newer driver. Downloaded that and all was well again.

How fast was the router going.

[megaphone]

Try using an ethernet cable, turn WiFi off, see if you get the same problem, that will help narrow down if the ISP is at fault or it's a WiFi issue.

[tali1]

megaphone said:

Try using an ethernet cable, turn WiFi off, see if you get the same problem, that will help narrow down if the ISP is at fault or it's a WiFi issue.

Yeh good idea .I want to leave laptop ethernet cable connected whilst i away- .How do i find log report of any possible connection drops?

[anonymous-user]

You could use a dos command and ping an ip address continuously and then log the output to a file. A quick google should provide the necessary commands. Just make sure you have enough disc space.

[tali1]

Tech support should be doing much more ? Where in event viewer will i find my network logs -i've opened it but can't find anything is it DNS?