Alternatives to BT Infinity - price rises!

[Andehh]

We pay around £38 for our BT line & BT Infinity, but with the news that both the line rental & the fibre optic is going up it is time to jump ship I think. They have been good to date, no real outages to speak of but they do seem to be several quid more then most of he others on offer.

Plus.net seems to be the cheapest with BT line rental (£16ish) then £15 a month, with first 6 months free.

Can anyone offer any other suggestions? Just after Fibre optic 38mb with unlimited usage.

[hornetrider]

Plus.net offer fibre do they?

I'm moving house and am just switching to BT fibre after having spent 7 years being strangled by ADSL. Quite looking forward to the speed actually, and not paying sky 90 a month.

[Andehh]

They do, and come up cheapest actually at around £15 for 38mb then 6 months free + BT line rental. Seems like the best bet.

http://www.uswitch.com/broadband/compare/fibre_opt...

[JimmyTheHand]

Andehh said:

Can anyone offer any other suggestions? Just after Fibre optic 38mb with unlimited usage.

Thinkbroadband list offers, ISP ratings and various forums where you can see who is being complained about.

[Podie]

Andehh said:

They do, and come up cheapest actually at around £15 for 38mb then 6 months free + BT line rental. Seems like the best bet.

http://www.uswitch.com/broadband/compare/fibre_opt...

Best or cheapest?

[Funk]

Price increases...?

[rossmc88]

Plusnet Fibre is great, just had it installed myself. There is no technical difference between BT Infinity and Plusnet Fibre

[Podie]

rossmc88 said:

Plusnet Fibre is great, just had it installed myself. There is no technical difference between BT Infinity and Plusnet Fibre

Wrong. 2 words - traffic management

[Funk]

Podie said:

rossmc88 said:

Plusnet Fibre is great, just had it installed myself. There is no technical difference between BT Infinity and Plusnet Fibre

Wrong. 2 words - traffic management

Do any other fibre providers offer unlimited without traffic management? Looks like I'm in line for the price hike although zero communication from BT regarding this yet...

Edited by Funk on Saturday 1st November 17:20

[Podie]

Funk said:

Podie said:

rossmc88 said:

Plusnet Fibre is great, just had it installed myself. There is no technical difference between BT Infinity and Plusnet Fibre

Wrong. 2 words - traffic management

Do any other fibre providers offer unlimited without traffic management?

BT and Sky.

[Piglet]

BT have just price matched Sky for me (not fibre) much to my amazement, it might be worth going through to their cancellations department to see what they can do....

[Funk]

Sky's Fibre is still dearer than BT, even with the price hike... Looks like I'll just have to bend over then.

[Andehh]

BT won't even come close to matching their new customer offers nor Plus.net's price. 2.5 years with them...

Could I cancel then get a new contract under the wife's name for starting a few days later?

[MrChips]

Andehh said:

BT won't even come close to matching their new customer offers nor Plus.net's price. 2.5 years with them...

Could I cancel then get a new contract under the wife's name for starting a few days later?

In theory yes. I did the same, except.... line/account due to be cancelled on a Tuesday, and new account to go live on the Wednesday, so guess how long it actually all took!

- 2 weeks for line to go live,
- 2 further weeks with only copper broadband as the "exchange was full"
- overcharged for all of it
- now capping the line speed at 40Meg instead of the 80Meg we are paying for (had a stable 75Meg line speed for 3 years so don't see why it should now be capped lower).

All in all... a massive pain in the arse, still unresolved 6months later, and no end in site just to get us back to where we were. Saved around £300 though but at the moment the hassle didn't seem worth it!