buying off amazon (printer)

[dba7108]

I need a new printer and have found one on Amazon. What's the score with the warranty? In the past if I have ever purchased something from Amazon and not a 'seller or company' then if there is a fault they replace it no questions - up to 6 months I think. Does this apply only to items purchased direct from Amazon? What about the companies trading on there- are you buying direct from them or from Amazon. Bit confused. Thanks.

[Yazar]

post a link to the printer in question

[dba7108]

http://www.amazon.co.uk/HP-Officejet-8610--All--Pr...

[sgrimshaw]

Amazon is not the seller,check out the actual seller in the description and decide if you feel comfortable buying a printer from them.

Looking at the other items they sell is a good idea ........

I'd suggest buying it from somewhere like Printerbase

http://www.printerbase.co.uk/acatalog/hp-officejet...

Almost the same price, plus you get £40 cashback and free 3 year warranty.

[Yazar]

+1 to the above

Amazon doesn't force its own policies onto its 'marketplace sellers' so you are then potentially in no mans land. You would be better buying from a reputable source directly.


https://www.amazon.co.uk/gp/help/customer/display....

[gpo746]

The amazon one you will pay £130 ? as there is a fiver (ish) delivery charge ?

http://www.ebuyer.com/629406-hp-officejet-pro-8620...

You pay £169.98 inc. vat

£109.98 after cashback

[sgrimshaw]

gpo746 said:

The amazon one you will pay £130 ? as there is a fiver (ish) delivery charge ?

http://www.ebuyer.com/629406-hp-officejet-pro-8620...

You pay £169.98 inc. vat

£109.98 after cashback

Not actually the same printer, but very similar.

Ebuyer does the same one as the OP was looking at

http://www.ebuyer.com/629405-hp-officejet-pro-8610...


ETA - not knowing the difference between the 8610 and 8620, I just checked. It would seem that the 8620 is a slightly higher spec.

For the OP:

http://www.hp.com/hpinfo/newsroom/press_kits/2014/...

On both, there's a free 3 year warranty - which is from HP (as it would be if purchased from Printerbase / Printerland etc)

Not to be sniffed at.

Edited by sgrimshaw on Wednesday 26th November 11:01

[zedx19]

With regards to warranty, Amazon are superb. I bought a kitchen bin from them 7 months back, lid fell off last night so I emailed them. Within 1 hour I'd got a full refund and they'd sent return labels to send it back, no questions asked. Just make sure you are purchasing from Amazon and not from another seller.

[marshalla]

DSR (well, their successor) and SoGA still apply.