Help - Rescuing a dead laptop drive?

Help - Rescuing a dead laptop drive?

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garycat

Original Poster:

4,415 posts

211 months

Wednesday 17th December 2014
quotequote all
The wife's laptop died yesterday and it appears that it is the hard drive that is dead as there was no response when I put it in the spare caddy on my laptop.

Typically, a backup was never taken so if anyone can suggest a quality USB/SATA adaptor and some free-ish recovery software that could help that would be appreciated as there are some docs and photos on there that we would like to have.


marshalla

15,902 posts

202 months

Wednesday 17th December 2014
quotequote all
If this is true and "no response" means it doesn't show up at all

garycat said:
The wife's laptop died yesterday and it appears that it is the hard drive that is dead as there was no response when I put it in the spare caddy on my laptop.
then this

garycat said:
Typically, a backup was never taken so if anyone can suggest a quality USB/SATA adaptor and some free-ish recovery software that could help that would be appreciated as there are some docs and photos on there that we would like to have.
won't do anything. You can try Photorec and/or Recvua but both need the host computer to be able to find the drive before they can attempt anything.

garycat

Original Poster:

4,415 posts

211 months

Wednesday 17th December 2014
quotequote all
marshalla said:
won't do anything. You can try Photorec and/or Recvua but both need the host computer to be able to find the drive before they can attempt anything.
Yeah :-( the disk didn't appear in the Admin / Storage / Disk Management interface.

marshalla

15,902 posts

202 months

Wednesday 17th December 2014
quotequote all
garycat said:
Yeah :-( the disk didn't appear in the Admin / Storage / Disk Management interface.
Probably a failed component on the controller board.

Depending on the age of the drive, a board swap *might* do some good, but newer drives aren't amenable to this as they hold a lot of config. data on the board rather than the platters now. I no longer recommend that anyone tries a board swap at home for this reason.

gpo746

3,397 posts

131 months

Wednesday 17th December 2014
quotequote all
marshalla said:
garycat said:
Yeah :-( the disk didn't appear in the Admin / Storage / Disk Management interface.
Probably a failed component on the controller board.

Depending on the age of the drive, a board swap *might* do some good, but newer drives aren't amenable to this as they hold a lot of config. data on the board rather than the platters now. I no longer recommend that anyone tries a board swap at home for this reason.
Good advice
I know someone on e bay who dismantles old boards off drives and sells them. He did well out of it but over the last few months has had to field a lot of complaints that the boards don't work on their (buyers) drives etc
He is covered to some great extent as he sells them as parts but there have still been several disputes opened

garycat

Original Poster:

4,415 posts

211 months

Monday 22nd December 2014
quotequote all
Epilogue...

I bought a USB SATA caddy off amazon and amazingly the drive worked in that so I quickly rescued all the stuff that wife thought she had lost.

Should be a BJ at least in it for me after that.

skelters

423 posts

135 months

Monday 22nd December 2014
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gpo746

3,397 posts

131 months

Tuesday 23rd December 2014
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And get a back up sorted !
You might (dependant on size) just be able to do it with cloud based storage things.