Sky broadband.
Discussion
harlowhammer said:
I phoned sky to complain that my broadband connection keeps dropping, since then the connection has been perfect, not dropped once.
I'm a bit wary of this miraculous broadband recovery, is there any way they can boost or tweek individual connections?
You have something called an SNR Margin. When your line connects it figures out what the Signal to Noise Ratio is (how much st there is on the line compared to good signal). Signal to Noise is measured in dB.I'm a bit wary of this miraculous broadband recovery, is there any way they can boost or tweek individual connections?
The SNR Margin is the value your signal to noise ratio will sit under the maximum. I.E If your maximum signal to noise ratio is 46dB, and your SNR Margin is 6dB, your line will set your signal to noise ratio as 40dB.
The bigger the SNR margin (i.e the bigger the gap between your maximum, and what your line is set at), then the more reliable your broadband is, but the slower it is.
Sky can manually control this from their side, so it's more than like they've just raised your SNR margin from 6dB to 9dB and then you've gained reliability, but lost some speed.
Hope that makes sense.
I had drop outs last week and sky ran a few texts - the fix was to remove prefiltered face plate and use a sky filter in the test socket. A sky engineer then changed the faceplate for a standard non filtered one.
He said sky do this as the prefiltered faceplates are always giving them problems. I had white lights throughout
Connection has been rock solid since.
He said sky do this as the prefiltered faceplates are always giving them problems. I had white lights throughout
Connection has been rock solid since.
bimsb6 said:
gpo746 said:
Oh no they can't
Of course they can otherwise how can a service be capped? it was a pantomime retort obviously didn't get it
Simple as that really
I normally post factual and helpful stuff this time I didn't I posted a jokey reply
gpo746 said:
bimsb6 said:
gpo746 said:
Oh no they can't
Of course they can otherwise how can a service be capped? it was a pantomime retort obviously didn't get it
Simple as that really
I normally post factual and helpful stuff this time I didn't I posted a jokey reply
Sky - crappy netgear equipment. Is it white or black? SR101 SR102 boxes.
I use Sky broadband but I use a Draytek Router, you just need to copy the settings from the Sky router to your own and to also extract your username/password like this - https://www.youtube.com/results?search_query=sky+r...
I've used Netgear in the past, never again. It kept dropping the connection itself, needed unplugging to work again not had any problem with others.
I use Sky broadband but I use a Draytek Router, you just need to copy the settings from the Sky router to your own and to also extract your username/password like this - https://www.youtube.com/results?search_query=sky+r...
I've used Netgear in the past, never again. It kept dropping the connection itself, needed unplugging to work again not had any problem with others.
xreyuk said:
You have something called an SNR Margin. When your line connects it figures out what the Signal to Noise Ratio is (how much st there is on the line compared to good signal). Signal to Noise is measured in dB.
The SNR Margin is the value your signal to noise ratio will sit under the maximum. I.E If your maximum signal to noise ratio is 46dB, and your SNR Margin is 6dB, your line will set your signal to noise ratio as 40dB.
The bigger the SNR margin (i.e the bigger the gap between your maximum, and what your line is set at), then the more reliable your broadband is, but the slower it is.
Sky can manually control this from their side, so it's more than like they've just raised your SNR margin from 6dB to 9dB and then you've gained reliability, but lost some speed.
Hope that makes sense.
Slightly related question, the only problem I ever had with my sky connection is when it packed up and wouldn't connect, but would sync. Stats showed an SNR of 3db, consensus was that this was too low and something around 6db is the norm to get a stable connection. The problem was resolved and sure enough it was raised to around 6 or 7.The SNR Margin is the value your signal to noise ratio will sit under the maximum. I.E If your maximum signal to noise ratio is 46dB, and your SNR Margin is 6dB, your line will set your signal to noise ratio as 40dB.
The bigger the SNR margin (i.e the bigger the gap between your maximum, and what your line is set at), then the more reliable your broadband is, but the slower it is.
Sky can manually control this from their side, so it's more than like they've just raised your SNR margin from 6dB to 9dB and then you've gained reliability, but lost some speed.
Hope that makes sense.
Why 6db and is it correct that SNR can go too low ?
gpo746 said:
bimsb6 said:
gpo746 said:
Oh no they can't
Of course they can otherwise how can a service be capped? it was a pantomime retort obviously didn't get it
Simple as that really
I normally post factual and helpful stuff this time I didn't I posted a jokey reply
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