Buying a new PAYG phone - thick question if I may? :D

Buying a new PAYG phone - thick question if I may? :D

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Ray Luxury-Yacht

Original Poster:

8,910 posts

216 months

Saturday 20th December 2014
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After your help on another thread about a new phone for my 81 year old Mum, thanks for that - I have decided on the model I wish to get her.

She has an existing PAYG phone with EE which has given up the ghost.

I think this is a thick question on my part - but having looked on EE's website, I am not clear, so I wonder if someone might help me please?


If I buy the new PAYG phone that I want - I have to pay for the phone PLUS top it up with £10's worth of credit. That's fine, and obviously the new phone will come with a new SIM card, with a different phone number.

Question is - if I just put Mum's existing SM card into the new phone, I guess it will work fine and she'll have her old number, right? Also, when the new SIM card's credit expires or whatever after the first month, and we don't use it or top it up again - that won't affect the phone or her old SIM card and number, will it?

Thanks guys and gals! biggrin




Gingerbread Man

9,171 posts

213 months

Saturday 20th December 2014
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Phones are often sold by a network with a certain amount of credit. When I have previously broken phones and bought a temporary fill in for £20 or so, it often meant I had to buy a sim with credit also. This I just never used and stuck my original sim in to continue where I left off but with a new phone.

I let the new sim, even with credit just die away. Bin it.

But make sure the new phone isn't locked to a different network than your original sim. Also that the sim card fits, or might need fettling to fit a new phone, what with all the different size sim cards now.

Ray Luxury-Yacht

Original Poster:

8,910 posts

216 months

Saturday 20th December 2014
quotequote all
Cheers Gingerbread. I thought that would be the case - but then I had one of those 'um am I missing something here' moments?!

Should be cool as Mum is already on EE and I will buy the new handset from EE. Also, she has a normal 'full-size' SIM and the new phone appears to take that.

So....looks like I SHOULD be ok, right?! biggrin


Butter Face

30,298 posts

160 months

Saturday 20th December 2014
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Buy from an EE shop, take your mums number and explain its an upgrade.

They will swap her number to a new sim and any credit you buy will be applied to her bumber.

It's pretty simple in store.