Apple software quality - grrr!!!! And disabling IPv6?

Apple software quality - grrr!!!! And disabling IPv6?

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Dr Mike Oxgreen

Original Poster:

4,119 posts

165 months

Friday 27th February 2015
quotequote all
Something has gone badly wrong with software quality control at Apple. In the last couple of years, it seems they can hardly release any new software without buggering it up. The disastrous iOS updates are well documented, but those aren't the only fk-ups.

iTunes 12.1 is another example. For the last few months, my Apple TV has frequently failed to connect to the "home sharing" on my computer so that it can play the computer's music/video content. Usually a reboot of either the computer or the Apple TV (or both) has sorted it, but last night it stopped working altogether*. Previously it "just worked" in the time-honoured Apple tradition.

Reboot computer and Apple TV? Nope.
Switch off home sharing on both iTunes and Apple TV and switch it back on again? Nope.
Sign the computer and Apple TV out of my Apple ID and sign in again? Nope.
Disable the firewall on the router? Nope.
Disable the firewall on Windows? Couldn't figure out how. (Can you even still do that?) In any case, iTunes is "allowed".

Refer to Google, and discover hordes of people with exactly the same complaint since iTunes 12.1.

Some say that running iTunes as administrator sorts it out. But I think my log-in has admin rights anyway (yes, I know that's poor practice). Did "run as administrator" work? Nope.

Eventually I find another suggestion: disable IPv6 on the computer by adding a registry setting and rebooting. Hoo-fking-ray - it works!

So, good people, is there any reason why disabling IPv6 on a Win7 machine is A Bad Thing To Do? Will anything else stop working?



* In fairness, it didn't just stop working. It was working last night, but the Apple TV was failing to show album artwork for some things. To try and fix this first-worldest of first-world problems, I shut down iTunes and deleted the artwork cache - restarted, and that's when the Apple TV would no longer reconnect to home sharing.

Edited by Dr Mike Oxgreen on Friday 27th February 08:57

Dr Mike Oxgreen

Original Poster:

4,119 posts

165 months

Friday 27th February 2015
quotequote all
If anyone's interested and has the same problem, the registry setting was under "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TCPIP6\Parameters". You need to create a DWORD value called "DisabledComponents". There are conflicting views as to whether this should be set to "ff" hex or "ffffffff" - I chose the former.

viggyp

1,917 posts

135 months

Friday 27th February 2015
quotequote all
I agree OP. I first got into the whole Apple thing with my iPod classic and Macbook Pro in 2009. What a joy to use and very intuitive but lately I've really had to Google or speak to Apple employees about things which should be so easy to rectify.

iTunes is a joke nowadays and I used to defend it when people were slating it.

Still, all in all it still works well despite the little annoyances.

Tom_C76

1,923 posts

188 months

Friday 27th February 2015
quotequote all
Why not simply go into the settings for the relevant LAN or WIFI connector and unclick the IPv6 setting rather than ferreting in the registry?

Murph7355

37,715 posts

256 months

Friday 27th February 2015
quotequote all
Similar thoughts over the last 24hrs...Time Machine noted it needed to start a new backup...which wouldn't have been a problem had I not lost my IMAP "sent" folder around the same time (still avoiding blaming myself for this...I am convinced that something on Mac Mail caused that too!). Now I can't find any old sparsebundles to recover it from.

I'm starting to realise why Apple kept a lot of stuff local without sharing/centralised capabilities...some of their stuff simply doesn't work that well in that mode (and I guess there are simply too many permutations out there to cover all eventualities).

Oystercatcher

481 posts

202 months

Friday 27th February 2015
quotequote all
Tom_C76 said:
Why not simply go into the settings for the relevant LAN or WIFI connector and unclick the IPv6 setting rather than ferreting in the registry?
Doesn't always work. We have some document management software that needs the same reg hack.

Alucidnation

16,810 posts

170 months

Friday 27th February 2015
quotequote all
Slightly OT, but i find Airplay is now a load of st.

Even iphones, Apple TV's etc fail to connect stream over wifi for airplay.

I have now hard wired most devices, just to reduce wifi loading etc.

Dare i say it, it all went to the wall when Steve Jobs passed away.