Sooo this Iphone breaking bug..

Sooo this Iphone breaking bug..

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Discussion

TonyTony

Original Poster:

1,880 posts

158 months

Wednesday 27th May 2015
quotequote all
Sat in the cinema and get a few messages, don't open any. Gets to the end of the movie pull my phone out and messages just crashes and won't open at all.

http://www.theguardian.com/technology/2015/may/27/...

Guessing some tt has sent me this message. censored

Teppic

7,345 posts

257 months

Wednesday 27th May 2015
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There is supposedly a workaround until a software patch is released:

Go in to Settings, then the Notifications tab, Messages and then switch off the slider called "show on lock screen" and under "alert style when unlocked" choose "none."

While this will stop messages appearing on the lock screen it should, at least, stop your phone from rebooting.

Interestingly, though, I saw that fix on a couple of websites (Gizmodo, Lifehacker) but I now can't find it on their sites. It looks like they've pulled the story, so maybe the fix doesn't work. Still, there's no real harm in trying it.

TonyTony

Original Poster:

1,880 posts

158 months

Wednesday 27th May 2015
quotequote all
Teppic said:
There is supposedly a workaround until a software patch is released:

Go in to Settings, then the Notifications tab, Messages and then switch off the slider called "show on lock screen" and under "alert style when unlocked" choose "none."

While this will stop messages appearing on the lock screen it should, at least, stop your phone from rebooting.

Interestingly, though, I saw that fix on a couple of websites (Gizmodo, Lifehacker) but I now can't find it on their sites. It looks like they've pulled the story, so maybe the fix doesn't work. Still, there's no real harm in trying it.
That only works to stop it from crashing your phone if somebody sends it you, if it's already happened it doesn't have any affect. grumpy

But it is a good idea to do that now incase some idiot decides to send you the message, hopefully its fixed by tomorrow!

Zoon

6,689 posts

121 months

Thursday 28th May 2015
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TonyTony said:
That only works to stop it from crashing your phone if somebody sends it you, if it's already happened it doesn't have any affect. grumpy

But it is a good idea to do that now incase some idiot decides to send you the message, hopefully its fixed by tomorrow!
I've heard replying to the message fixes it.

malks222

1,853 posts

139 months

Thursday 28th May 2015
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happened to my gf's phone last night, dont even know who sent the message. tried all the work arounds/fixes etc... but got bored and just reset the phone the last back up. complete pain in the hoop.

ZesPak

24,427 posts

196 months

Thursday 28th May 2015
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Zoon said:
I've heard replying to the message fixes it.
yes, one of the problems seems to be, you have to reply by using Siri (as you can't get into the message app).
Is there an easy way to see who sent it?
I'm expecting people asking me to fix it today. Currently the way to avoid it apparently is to turn off notifications for messages, beforehand.

Knowing Apple, it'll probably take them a couple of weeks to fix it as well (well, first acknowledge it, then fix it) :/.

malks222

1,853 posts

139 months

Thursday 28th May 2015
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if you know who sent the message you can either reply by talking to siri, or go to 'notes' type something, then go to the box in the middle at the bottom to 'share' press message and then type in who you want the message to go to. or take a picture and then go to 'share' and follow the same procedure.

my problem was i couldnt see who sent the message in the first place! pretty crap, but nothing 10mins, reset and restore to a back up didnt fix.

TonyTony

Original Poster:

1,880 posts

158 months

Thursday 28th May 2015
quotequote all
The way I still looked at messages was click a photo and then click message, click to send to the person who's message stream you want to see then remove the photo and the whole message stream will show. You can just text normally there but can't delete anything.

Edited by TonyTony on Thursday 28th May 12:13

TonyTony

Original Poster:

1,880 posts

158 months

Thursday 28th May 2015
quotequote all
Figured how to fix it if you got sent it, if your the person that sent it though I'm not sure if you can without deleting and restoring.

Find out who sent you it by doing what I put in the above post, then just send them any message the same way so the glitched message isn't the last thing on the message stream.

Then it will let you open your messages without crashing and quickly delete the whole message stream with the glitched message in it.

malks222

1,853 posts

139 months

Friday 29th May 2015
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this happened to my girlfriends phone on wednesday night, none of the work arounds/ fixes worked, so wiped and restored to its last back up.

then last night the same thing happened again!! the most annoying thing is she doesnt know who is sending the message. the message app icon shows a number '1' on it, showing one unread message, but she doesnt know who sent the message. if you 'swipe down' from the top of the screen and get notifications etc... it doesnt show as anyone has sent a message. its very annoying to happen 2 nights in a row.

TonyTony

Original Poster:

1,880 posts

158 months

Friday 29th May 2015
quotequote all
malks222 said:
this happened to my girlfriends phone on wednesday night, none of the work arounds/ fixes worked, so wiped and restored to its last back up.

then last night the same thing happened again!! the most annoying thing is she doesnt know who is sending the message. the message app icon shows a number '1' on it, showing one unread message, but she doesnt know who sent the message. if you 'swipe down' from the top of the screen and get notifications etc... it doesnt show as anyone has sent a message. its very annoying to happen 2 nights in a row.
You have to turn on screen alert and banner notifications off, that's what makes the phone crash.

justanother5tar

1,314 posts

125 months

Saturday 30th May 2015
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Many thanks.

I'll be winding the OH up all day now.


hehe

Yabu

2,052 posts

201 months

Hoofy

76,341 posts

282 months

Saturday 30th May 2015
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mad Got the message from Bobby Drop Tables earlier.

Don

28,377 posts

284 months

Saturday 30th May 2015
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I don't know about you - but if some fknut sent one of these to me they'd find a whole host of bad things happening to their IT on an ongoing basis.