Anyone got experiance of an iPhone breaking and replacement?

Anyone got experiance of an iPhone breaking and replacement?

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Discussion

Butter Face

30,192 posts

159 months

Friday 31st July 2015
quotequote all
un1corn said:
Digitalize said:
It's like turning up at an airport to buy a ticket for a flight, except you know it's already fully booked. You're hoping on a cancellation.

Just book the soonest appointment you can and put up with it until then.

If the noise is as obvious as you say, I'd be surprised if you weren't walking out with a brand new phone in less than 30 minutes after your appointment starts. I've had ones where I'm out the door in less than 10.
I don't want a flight.

I want a shop.

I also want a shop I can use before 7th August, and want to use the shop nearest me, not the 3rd nearest one, which is a 90 minute drive away.
Well you sound like a happy fella today wink

Just book the closest one to you, the phone is still functioning right? Otherwise, yeah, just turn up and ask, be prepared to wait and they'll probably fit you in.

Digitalize

2,850 posts

134 months

Friday 31st July 2015
quotequote all
It depends how genuinely busy they are, my student house was 5 mins from an Apple Store so I used to wander in on the off chance, never actually worked.

Keep an eye on the booking form for days you could do, cancellations come up etc.

ecsrobin

17,025 posts

164 months

Friday 31st July 2015
quotequote all
marshalla said:
ecsrobin said:
Except I bet if you read the small print it says otherwise. If it was breaking the law I'm sure some Samsung fan would have taken them to court by now.
Probably not - it seems most people don't know the legal position and believe what retailers tell them. http://www.which.co.uk/consumer-rights/problem/my-...
That link hasn't assisted your argument in anyway.

michael243

4,079 posts

174 months

Friday 31st July 2015
quotequote all
My iPhone 5 broke after a year (wouldnt charge)

I got a new phone for free within 24 hours

My iPhone 6 broke after 24 hours, (Would only switch onto a red screen)

That was replaced within 2 mins of taking it back to the shop

CarlosFandango11

1,914 posts

185 months

Friday 31st July 2015
quotequote all
ecsrobin said:
marshalla said:
ecsrobin said:
Except I bet if you read the small print it says otherwise. If it was breaking the law I'm sure some Samsung fan would have taken them to court by now.
Probably not - it seems most people don't know the legal position and believe what retailers tell them. http://www.which.co.uk/consumer-rights/problem/my-...
That link hasn't assisted your argument in anyway.
Did you read the link?

SOGA is relevant and gives the retailers responsibilities.

ecsrobin

17,025 posts

164 months

Friday 31st July 2015
quotequote all
CarlosFandango11 said:
Did you read the link?

SOGA is relevant and gives the retailers responsibilities.
I'm pretty sure on my contract it states that device issues are with Apple. I'll try and dig it out. Either way who would you want solving your problem a 3rd party or the manufacturers own staff? I bet the problem will be solved quicker by Apple than say Vodafone if they choose to deal with the issue at all.

CarlosFandango11

1,914 posts

185 months

Saturday 1st August 2015
quotequote all
ecsrobin said:
I'm pretty sure on my contract it states that device issues are with Apple. I'll try and dig it out. Either way who would you want solving your problem a 3rd party or the manufacturers own staff? I bet the problem will be solved quicker by Apple than say Vodafone if they choose to deal with the issue at all.
I'm 100% sure that your contract, or anyone else's, doesn't affect the SOGA.

un1corn

Original Poster:

2,143 posts

136 months

Saturday 1st August 2015
quotequote all
Well, i've booked an appointment, thursday afternoon.

Those neckbeards better swap my phone or i'll be super pissed.

Digitalize

2,850 posts

134 months

Sunday 2nd August 2015
quotequote all
un1corn said:
Well, i've booked an appointment, thursday afternoon.

Those neckbeards better swap my phone or i'll be super pissed.
You won't be getting anything with that attitude.

ecsrobin

17,025 posts

164 months

Sunday 2nd August 2015
quotequote all
Digitalize said:
un1corn said:
Well, i've booked an appointment, thursday afternoon.

Those neckbeards better swap my phone or i'll be super pissed.
You won't be getting anything with that attitude.
Go in politely or they are unlikely to assist.