Problem with Excel crashing

[NiceCupOfTea]

Hope somebody can help me, this is driving me nuts.

Been using an old copy of Excel 2003 for years on XP / Win 7 32bit without a problem - it does the job fine.

Recently upgraded to a new (to me) laptop.

Now I have a problem in that whenever I copy a cell or small group of cells it crashes completely and I have to restart. It sometimes works on a clean boot with nothing else loaded, so I bought some more memory (8GB!) and it is still doing it.

Spec is - Core i3, 8GB RAM, 120GB SSD with plenty free, Win 7 64bit (could this be the problem?)

I'm using less than 3GB of physical memory, lots of space free on the SSD, only built the laptop a month or two ago so not full of temp files and junk, proper HP drivers installed.

All my googling has come down to memory issues - it didn't work with the original 3GB, and the same problem with new 8GB Crucial memory, so I'm at a loss.

Could it be a 64bit Win7 running issue?

[GrumpyTwig]

-Make it crash
-Take a look under diagnostics in computer management, in application logs
-See if it logs an appcrash or errors in there



Might give you a better idea of the reasons, might not but hey...

[marshalla]

Old threads with same symptoms and a solution :
http://answers.microsoft.com/en-us/office/forum/of...

https://social.technet.microsoft.com/Forums/office...

In both of those threads - the cause is a Bluetooth driver.

[NiceCupOfTea]

Thanks chaps - I had already found the bluetooth threads and disabled the driver with no difference. I've not done it recently but I tried the event log thing and it came back with nothing of use.

Really odd, maybe I've been lucky but I've never had huge problems with a fresh installation of Windows. I am a bit suspicious of some of the drivers though as I had so much trouble with HP's website.

[anonymous-user]

Unrelated so sorry but............
had issue with NEW install of Office 2010/ 2013 and even 2016 on a NEW install of Windows 10

Ones was work machine, ones an office (work) machine the thirds my home machine.

Firs one was running Windows 7 (new build) the second ones are Windows 10
Had issue in all cases with the versions of Outlook not sending e mails.
In all cases running an admin CMD window and running sfc/scannow fixed the issue.

[2 sMoKiN bArReLs]

I gave up using 2003 after installing Windows 8

I had a fresh unused 07 in the cupboard...it too struggles

[2 sMoKiN bArReLs]

You'll find Outlook to be weird too. You need to type in all the address