Calling all VirginMedia Customers

[IanCress]

VirginMedia said:

Hold on tight

Your speed boost is on the way…

We’ve already started boosting speeds in your area.

We’ll be in touch by the end of November to tell you when your speed upgrade is ready.

If only they could speed up the Tivo box a little. The YouTube app is so slow to load you've forgotten what you loaded it for in the first place.

[LordHaveMurci]

IanCress said:

If only they could speed up the Tivo box a little. The YouTube app is so slow to load you've forgotten what you loaded it for in the first place.

[TX1]

Find 152 overkill as it is, would be good if they upped the upload speed.
Oh yes free upgrade, watch out as when they upgrade something within a couple of months they always put the price up.

[michael243]

Hold on tight
Your speed boost is on the way…
We’ve already started boosting speeds in your area.

We’ll be in touch by the end of November to tell you when your speed upgrade is ready.

[HRL]

marcgti6 said:

That's interesting. Can anyone confirm?

They did when I got 150Mb. It's not that great as it's incredibly rare to find a server that will allow you to download anywhere near that speed anyway.

[davepoth]

The headline speed isn't the big thing for me right now - so many families have half a dozen or more devices trying to get online over the same connection, and having that amount of bandwidth means that there's no noticeable slowdown for anyone.

Our broadband is speeding up in November, but I can't remember the login details.

[DervVW]

LordHaveMurci said:

IanCress said:

If only they could speed up the Tivo box a little. The YouTube app is so slow to load you've forgotten what you loaded it for in the first place.

Oh god... even the netflix app.... you press pause and nothing happens. Its really slow

[Oakey]

HRL said:

They did when I got 150Mb. It's not that great as it's incredibly rare to find a server that will allow you to download anywhere near that speed anyway.

The small print mentioned it wouldn't affect contract terms:

The legal stuff

There is no change to customer minimum term contracts with speed increase

[bazza white]

50mb is upgraded to 100irc

Ours is ready so as soon as I can sign in I'll let you know.


Doh seems they are capping mine at 70meg

Edited by bazza white on Thursday 1st October 20:40

[towser44]

Oooh, mines ready :-) Not sure whether to bother or not though. Currently have the 100mb broadband and as there were problems with the cable in the street when I moved in, combined with an awful winter and snow everytime they were due to sort it out (which caused a 6 week delay in me getting TV and Internet!) they laid a whole new cable to the house and with the exchange cabinet being literally across the road, it regularly runs at 80mb+ even at peak times whenever I do a speed test. Decisions, decisions!

[Gren]

End of next month. Nice. Wasn't even aware of it.

200mbps down. Any word on the uploading speeds?

[maffski]

DervVW said:

Oh god... even the netflix app.... you press pause and nothing happens. Its really slow

I thought that was the purpose?

[pmanson]

DervVW said:

LordHaveMurci said:

IanCress said:

If only they could speed up the Tivo box a little. The YouTube app is so slow to load you've forgotten what you loaded it for in the first place.

Oh god... even the netflix app.... you press pause and nothing happens. Its really slow

Hit pause, the video stops and about 10secs the sound follows suit

[gus607]

Thanks for the info, mine's ready & being delivered next week !

[okgo]

Oakey said:

You may or may not be aware (because they've kept this rather quiet tbh) but free upgrades are now available to all who choose to opt in.

I.e., if you're on 100Mbit you get 150Mbit, if you're on 150Mbit you'll get 200Mbit.

What are you waiting for?

I upgraded to 100 meg, I'm still getting downspeeds of sub 30 meg and upspeed of 3 meg. No different AT ALL to what I got when I was on their 50meg service.

What is going on with that?

[Oakey]

okgo said:

I upgraded to 100 meg, I'm still getting downspeeds of sub 30 meg and upspeed of 3 meg. No different AT ALL to what I got when I was on their 50meg service.

What is going on with that?

It's not instantaneous as far as I know?

Have you got the new Superhub btw?

[michael243]

Oakey said:

It's not instantaneous as far as I know?

Have you got the new Superhub btw?

I still have the first one, the wifi always seems to die and then it needs to be reset, I dont keep it on for more then 12 hrs a day yet it needs resetting every day

[okgo]

Oakey said:

It's not instantaneous as far as I know?

Have you got the new Superhub btw?

I did it a week ago - not sure - I have a superhub, which is total st, so its in modem mode and I use my own router. As far as I can tell not one single thing has changed since I upgraded...

[Oakey]

okgo said:

I did it a week ago - not sure - I have a superhub, which is total st, so its in modem mode and I use my own router. As far as I can tell not one single thing has changed since I upgraded...

Ask them for a new hub, they'll try and charge but just haggle the delivery cost down. Or complain your speed is st and you want it sorting, along with a new hub.

[jammy_basturd]

michael243 said:

Oakey said:

It's not instantaneous as far as I know?

Have you got the new Superhub btw?

I still have the first one, the wifi always seems to die and then it needs to be reset, I dont keep it on for more then 12 hrs a day yet it needs resetting every day

Don't keep turning it off. If the exchange sees that the line keeps dropping then it will lower the speed until it stabilises.