Computer builders - a bit of help please?!

[surveyor]

Today I've built a new PC. I'm no professional, but reasonably handy. And am a tad frustrated.

PC is booting up, or rather not with an error code. I have not got as far as getting video out of the thing.

Asus motherboard error code 99 which is Super IO Initialisation. Helpfully there are some LED's as it goes through it's process, which shows it making it through RAM , CPU and VGA (I've taken out the dedicated graphics card for now until I can get it booted) - and shows it hanging on Boot Device LED. I'm therefore got a working theory that this is where something is astray.

I have taken out and reseated memory. Tried just one memory slot. I have taken out and reconnected both large power and 8 pin power to the motherboard. I have checked the power to the two hard drives, and routed a fresh cable. I have tried disconnecting both hard drives, and reconnecting each one, on it's own. I have removed all USB header connections. I have tried to update the bios (difficult tol tell if this has worked with only a single led to give ma clue). I have double checked the CPU installation.

I have a usb mouse, keyboard and mostly, a windows 10 USB boot thingy inserted to the rear ports.

I am most disappointed, but if there is anything I should have tried please could you point it out?

[dmsims]

Have you bent any of the processor pins?

[rsbmw]

With onboard vga, you should be able to POST and display BIOS/Setup with just the cpu, memory and power button connected. Would advise disconnecting everything other than these bits and reseating cpu/memory until you can get a display, then add in the other bits one at a time.

Sounds like the board could be DOA though

[Rawwr]

Make sure your CPU fan is on the CPU fan header. If it fails to get a reading it'll do a poo.

[surveyor]

I've checked pins as far as I can. They look fine.

I tried disconnecting everything last night with no joy.

I will double check the CPU header, but the LED status get's past CPU and stuck in the boot phase, which is where error 99 comes up.

It's annoying!

[Cerberus90]

Rawwr said:

Make sure your CPU fan is on the CPU fan header. If it fails to get a reading it'll do a poo.

You'd still get to POST though, and then it'll do it's poo (usually beep very loudly at you).

Sounds like DOA board to me too


Might be worth taking it out of the case, and hooking it all back up just sat on the motherboard box and see if it'll boot up like that. Rules out anything shorting through the case/stand-offs.

[Big_Dog]

Not sure if you can get to the bios setting screen? Would assume so as you have tried to update it. Check the SATA setting AHCI iirc.

[sgrimshaw]

If you are expecting it to boot from the USB stick have you set it to boot from USB in the BIOS?

[Shadow R1]

Just making sure i have read this right, it has no video output ?
Does it spin the fans ?
The system is showing error 99 from the boards own led display ?

Is the monitor known to work ?

Its unlikely to be a doa board but not totally out the question.

Was all the equipment brought new, if so where from ?

[surveyor]

Shadow R1 said:

Just making sure i have read this right, it has no video output ?
Does it spin the fans ?
The system is showing error 99 from the boards own led display ?

Is the monitor known to work ?

Its unlikely to be a doa board but not totally out the question.

Was all the equipment brought new, if so where from ?

Fans spin. Monitor is tv on hdmi as that's the only bloody connection that I can hook up to.

Error 99 is on boards own supply.

Everything bought new. Either from Overclockers or Amazon. (MB was Overclockers).

Motherboard is freezing with no display. LED is showing stuck on boot.

ETA - I can't do anything with BIOS as I can't see the screen!

Edited by surveyor on Sunday 29th November 16:38

[Shadow R1]

ok.

Id be getting it hooked up to a monitor, if you have one in another room.

We need to work out if its the pc not outputting anything, or the tv not displaying it.

If you have a laptop with hdmi out, get that connected to the tv, any display ?

[twister]

If at all possible, either try using the onboard VGA socket, or reconnect your graphics card and try the HDMI output on that if you can't get hold of a VGA display. Also make sure you've got mouse and keyboard connected.

[twister]

Oh yes, also unplug the W10 boot USB and disconnect the front/rear panel cables (USB ports, LEDs etc). Basically, treat it like a barebones system and eliminate as many variables as you can until the fault is resolved or you're left with nothing else you can take out

[essayer]

What mobo, cpu and psu is it?
Does the cpu definitely have onboard graphics?

[surveyor]

There is no onboard VGA. It's HDMi or Displayport.

The fault code, and the boot LED staying illuminated means that the problem is on the PC I believe (am certain).

I tried unplugging and going bare bones last night...

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[ging84]

you need to use something other than a tv with hdmi to initially set things up, the blank screen is likely due to a hdcp handshake problem

[surveyor]

ging84 said:

you need to use something other than a tv with hdmi to initially set things up, the blank screen is likely due to a hdcp handshake problem

not sure how. not keen on buying a hdmi monitor.

[gmasterfunk]

ging84 said:

you need to use something other than a tv with hdmi to initially set things up, the blank screen is likely due to a hdcp handshake problem

This and the aforementioned requirement to set boot priority to also look at usb. You need a monitor.

[surveyor]

ok. I've ordered a hdmi to vga adaptor. lets see if that makes a difference.

[dmsims]

surveyor said:

ok. I've ordered a hdmi to vga adaptor. lets see if that makes a difference.

While you are waiting you need to sort out out your website - it says:

"[contact-form-7 id=”46? title=”Contact form 1]" at the bottom