Best way to install Infinity?

Author
Discussion

red_slr

Original Poster:

17,211 posts

189 months

Sunday 31st January 2016
quotequote all
When I place the order can I spec modem only and no router? I have a decent router already and a decent switch also..

If this is the case then I am more than happy to get a CAT6 from the office to the hall way and surface mount the modem.

bimsb6

8,039 posts

221 months

Sunday 31st January 2016
quotequote all
red_slr said:
When I place the order can I spec modem only and no router? I have a decent router already and a decent switch also..

If this is the case then I am more than happy to get a CAT6 from the office to the hall way and surface mount the modem.
Not sure you can as self install is done with a hh5 nowadays which has the modem built in .

red_slr

Original Poster:

17,211 posts

189 months

Sunday 31st January 2016
quotequote all
Sooo,,,, how do I do this, I presume the modem has to be BT?

rossmc88

475 posts

160 months

Monday 1st February 2016
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By and openreach modem off ebay for £20

I don't think you get them from BT anymore, they give you a home hub 5 with built in modem nowadays but there is plenty open reach modems on ebay

red_slr

Original Poster:

17,211 posts

189 months

Monday 1st February 2016
quotequote all
Ah ok yes I see that now thanks!

Bullett

10,879 posts

184 months

Monday 1st February 2016
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I just asked the bloke to install it in my office.

rossmc88

475 posts

160 months

Monday 1st February 2016
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The benefits of a separate modem:

Holds a stable connection even if your router screws up and needs a reboot. Meaning BT will see your line as being more stable and they will keep the speed cranked up

You can put your modem right next to your master socket, terminating your BT copper in the optimum place but put your router wherever you want, using CAT5 instead of multiple phone extension cables which increase attenuation and introduce points of failure


red_slr

Original Poster:

17,211 posts

189 months

Monday 1st February 2016
quotequote all
So plan now is buy a modem via the bay then have an RJ45 ready next to the master which will then plug directly into my existing TPLINK router.

If anyone sees a problem with that plan do shout before I spend tonight crawling round in the loft and what not..!!

bimsb6

8,039 posts

221 months

Monday 1st February 2016
quotequote all
red_slr said:
So plan now is buy a modem via the bay then have an RJ45 ready next to the master which will then plug directly into my existing TPLINK router.

If anyone sees a problem with that plan do shout before I spend tonight crawling round in the loft and what not..!!
Fine as long as you are happy with the modem in your hallway , why not do as i suggested initially and run a data extn from master socket via a ssfp and have all the kit in your office ?

red_slr

Original Poster:

17,211 posts

189 months

Monday 1st February 2016
quotequote all
So the ssfp has an rj45 socket?


bimsb6

8,039 posts

221 months

Monday 1st February 2016
quotequote all
red_slr said:
So the ssfp has an rj45 socket?
No but it has an idc connection to enable a data extn to be connected .

Funk

26,263 posts

209 months

Monday 1st February 2016
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dickymint said:
Blown2CV said:
infinity consumer equipment "has to" connect directly into the master socket and not an extension. You won't just have a homehub (or any of the many far better third party routers which you'll buy if you're not a complete masochist) but also another box which sits upstream of the homehub. So, it will be a mess in your hallway. Move the master.
No it doesn't. You can connect your hub to any extension anywhere in your house. Thing is that BT will only guarantee you XMbs at the point of entry of your line.
Also it's no longer a 'two-box' solution - the Openreach modem is now integrated into the Home Hub 5 so it's a single unit.

The HH5 is still a piece of st though.

dickymint

24,244 posts

258 months

Monday 1st February 2016
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Funk said:
dickymint said:
Blown2CV said:
infinity consumer equipment "has to" connect directly into the master socket and not an extension. You won't just have a homehub (or any of the many far better third party routers which you'll buy if you're not a complete masochist) but also another box which sits upstream of the homehub. So, it will be a mess in your hallway. Move the master.
No it doesn't. You can connect your hub to any extension anywhere in your house. Thing is that BT will only guarantee you XMbs at the point of entry of your line.
Also it's no longer a 'two-box' solution - the Openreach modem is now integrated into the Home Hub 5 so it's a single unit.

The HH5 is still a piece of st though.
Mine has been in since end of last November. Initially I had grave doubts about either the hub or the incoming data rate to it. Was getting a poxy 18mb at the test point via lan (I was quoted a guaranteed 56mb). Rather than get stung for £180 engineer charge if it turned out to be my equipment I waited for my Xmas pressie of a new laptop - I'm now getting the full guaranteed speed and never had any problems with it dropping out or anything.

So my question is what would I gain by buying new equipment?



Funk

26,263 posts

209 months

Monday 1st February 2016
quotequote all
dickymint said:
Mine has been in since end of last November. Initially I had grave doubts about either the hub or the incoming data rate to it. Was getting a poxy 18mb at the test point via lan (I was quoted a guaranteed 56mb). Rather than get stung for £180 engineer charge if it turned out to be my equipment I waited for my Xmas pressie of a new laptop - I'm now getting the full guaranteed speed and never had any problems with it dropping out or anything.

So my question is what would I gain by buying new equipment?
The HH5 lacks some basic functionality I'd like but the main thing is that I'm on my third due to failure. Mine has a relatively easy life, sat on the side never being touched so goodness knows how they manage to keep dying.

The only reason I've not bought my own choice of VDSL router is because I don't want to let BT off the hook for their crap kit.

One had a red light of doom, the second kept dropping and reconnecting WiFi every few seconds. The third one is alive still...

TallTom

208 posts

159 months

Monday 1st February 2016
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moved into a new flat with the master socket conveniently located in the airing cupboard (Washer/dryer, immersion heater & social heat exchange unit in there). Why oh why you would put it there I have no idea (apart from reduced costs I am sure)

On Sky equivalent of the BT infinity, suggested that I install at the above master socket. Not really the best place for an electronic device. Instead installed in the home office, works fine and no issues. If you ever ring up with an error, they will ask you to plug into the master as they are not responsible for inter home cabling and therefore if the issue is with your inter home cabling, the above check of plugging in to the master will normally identify it.

bimsb6

8,039 posts

221 months

Monday 1st February 2016
quotequote all
TallTom said:
moved into a new flat with the master socket conveniently located in the airing cupboard (Washer/dryer, immersion heater & social heat exchange unit in there). Why oh why you would put it there I have no idea (apart from reduced costs I am sureit.
The builder would have put it there .

dotty

681 posts

198 months

Tuesday 2nd February 2016
quotequote all
TallTom said:
moved into a new flat with the master socket conveniently located in the airing cupboard (Washer/dryer, immersion heater & social heat exchange unit in there). Why oh why you would put it there I have no idea (apart from reduced costs I am sure)

On Sky equivalent of the BT infinity, suggested that I install at the above master socket. Not really the best place for an electronic device. Instead installed in the home office, works fine and no issues. If you ever ring up with an error, they will ask you to plug into the master as they are not responsible for inter home cabling and therefore if the issue is with your inter home cabling, the above check of plugging in to the master will normally identify it.
I go to many premises where they have this as the master, sometimes in the cupboard under the stairs too, I normally bypass this and link it to another socket in the living room and turn that in to the master socket.

dotty

681 posts

198 months

Tuesday 2nd February 2016
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red_slr said:
We are now starting final prep to move to our new house.
I am going to go with BT for the broadband. There is FTTC.

The master socket is in the hall way next to the front door.
Ideally I want the home hub in the office...
However the office is on the third floor...

I have no knowledge of infinity of FTTC as I have never had it before.

I am just finishing with cables now so I can in theory run any kind of cable from the master to the office - but what will BT want / allow?

TIA!
consider network plugs?

red_slr

Original Poster:

17,211 posts

189 months

Tuesday 9th February 2016
quotequote all
Update:
So the plan is run the data extension from the master to the office. All sorted and ordered with BT.
Now they are saying there is a problem and they cant find the port for the line on the DSLAM.
The only way to fix it is to install the line and *then* find the port.... all sounds very odd to me!
So I will get landline next week but no BB until "some time after".
I *really* don't want to get into a position where I have signed up for a service I cant get but they say I signed for the land line too.. IYSWIM.


rossmc88

475 posts

160 months

Wednesday 10th February 2016
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Don't think there is much you can do apart from put your faith in BT/Openreach and hope for the best

Edited by rossmc88 on Wednesday 10th February 05:27