Apple bricking iPhones that have been 3rd party repaired
Discussion
Tycho said:
WinstonWolf said:
Bricking people's personally owned phones is a massive no-no, Apple will come up with a workaround in the next patch.
Totally agree, they are intentionally damaging property that does not belong to them which I believe is a criminal offence. By all means flag up that the device may be compromised and don't allow functionality which relies on the possibly compromised part until it has been replaced at an apple store but to brick the device is disgraceful and has court action written all over it especially in Europe.Apple are becoming even more insufferable since the demise of Steve Jobs - which is quite an achievement.
clonmult said:
I'm not sure this is quite what would be described as a criminal offence; that is a bit of an extreme reaction. Although in the good old US of A, I can imagine it going this route.
Apple are becoming even more insufferable since the demise of Steve Jobs - which is quite an achievement.
The Class Action train is taking bookings : http://www.pcvalaw.com/apple-iphone-error-53-lawsu...Apple are becoming even more insufferable since the demise of Steve Jobs - which is quite an achievement.
You know, this is every tech and car manufacturers dream.
The thing is, most of the time, it wouldn't fly.
But Apple has set the precedent, and as can be seen from this very thread some people just day "pay the 20/50/100% extra for a genuine repair".
While loads of people won't agree, next time your iPhone breaks and you want it repaired, then look at a 3rd replacement for £60, and the genuine is £90, knowing what you know now, chances are pretty big you'll really consider the Apple repair.
That way, just this news, even if Apple roll it back within a week, has set the ball rolling.
The thing is, most of the time, it wouldn't fly.
But Apple has set the precedent, and as can be seen from this very thread some people just day "pay the 20/50/100% extra for a genuine repair".
While loads of people won't agree, next time your iPhone breaks and you want it repaired, then look at a 3rd replacement for £60, and the genuine is £90, knowing what you know now, chances are pretty big you'll really consider the Apple repair.
That way, just this news, even if Apple roll it back within a week, has set the ball rolling.
marshalla said:
clonmult said:
I'm not sure this is quite what would be described as a criminal offence; that is a bit of an extreme reaction. Although in the good old US of A, I can imagine it going this route.
Apple are becoming even more insufferable since the demise of Steve Jobs - which is quite an achievement.
The Class Action train is taking bookings : http://www.pcvalaw.com/apple-iphone-error-53-lawsu...Apple are becoming even more insufferable since the demise of Steve Jobs - which is quite an achievement.
ZesPak said:
You know, this is every tech and car manufacturers dream.
The thing is, most of the time, it wouldn't fly.
But Apple has set the precedent, and as can be seen from this very thread some people just day "pay the 20/50/100% extra for a genuine repair".
While loads of people won't agree, next time your iPhone breaks and you want it repaired, then look at a 3rd replacement for £60, and the genuine is £90, knowing what you know now, chances are pretty big you'll really consider the Apple repair.
That way, just this news, even if Apple roll it back within a week, has set the ball rolling.
Apparently this is only on the iPhone 6 models. On the iPhone 5 models the Touch ID only was disabled. It is a worrying development and effectively shows that Apple still considers the phone belonging to them rather than the person who owns it.The thing is, most of the time, it wouldn't fly.
But Apple has set the precedent, and as can be seen from this very thread some people just day "pay the 20/50/100% extra for a genuine repair".
While loads of people won't agree, next time your iPhone breaks and you want it repaired, then look at a 3rd replacement for £60, and the genuine is £90, knowing what you know now, chances are pretty big you'll really consider the Apple repair.
That way, just this news, even if Apple roll it back within a week, has set the ball rolling.
Oakey said:
I like how third party phone repairers are now some sort of sleazy, backstreet rip off merchants. Amazing.
I noticed a similar attitude on the MacRumor forum. It's as if anyone other than Apple is a dirty, cheap scummer who will only ever break the device.We had an iPhone 6 repaired by one of these 'scummers'. It's absolutely fine.
What some people seem to miss is an Apple screen repair or replacement isn't always around £80. I did a quote for the 6 in question and initially everything stated a price of around £80. When I got to the end of the quote, it leapt to £200 odd. Reason was that Apple couldn't be sure it was just the screen that was broken, even though it was.
Why does that surprise you?
I got a new ipad mini screen from a 'Fone Repairz' type place but I would feel less comfortable with a more expensive device. I had to leave it with them but go no receipt etc. These places seem to spring up and then disappear.
My experience was fine, but surely you cant disagree that you have more come back at Apple if anything does go wrong? Whether you choose to pay for that comfort is up to the individual.
I got a new ipad mini screen from a 'Fone Repairz' type place but I would feel less comfortable with a more expensive device. I had to leave it with them but go no receipt etc. These places seem to spring up and then disappear.
My experience was fine, but surely you cant disagree that you have more come back at Apple if anything does go wrong? Whether you choose to pay for that comfort is up to the individual.
Koofler said:
tescorank said:
My 3 week old 6s woke up this morning with a code like screen, tried to restart and now the owner of a £600 brick, been in touch with apple support and I have an appointment at the Genius Bar in 5 days! And this is service?
I 'wonder' if your new handset has some recycled parts in that has caused this. I wouldn't put it past Apple.twister said:
Well, aren't you just the bundle of elitist joy and snobbery-encrusted sunbeams... Do you have a similar level of distaste for people who can't afford main stealer servicing prices and prefer taking their cars to independents?
I wouldn't buy a very expensive piece of consumer electronics if I couldn't afford either to insure it against accidental damage or to pay to get it fixed properly myself. Just like I wouldn't buy an expensive car I couldn't afford to repair properly and have it bodged by a garage (which, for example, didn't know that it had to pair the immobilizer and ECU). If the phone has been repaired by an independent which knows the correct procedure, there won't be a problem, will there?I think the fact that hardly anyone hands over the face value of the things leads people to forget that they've got a significantly expensive bit of kit in their pocket.
funkyrobot said:
I noticed a similar attitude on the MacRumor forum. It's as if anyone other than Apple is a dirty, cheap scummer who will only ever break the device.
We had an iPhone 6 repaired by one of these 'scummers'. It's absolutely fine.
What some people seem to miss is an Apple screen repair or replacement isn't always around £80. I did a quote for the 6 in question and initially everything stated a price of around £80. When I got to the end of the quote, it leapt to £200 odd. Reason was that Apple couldn't be sure it was just the screen that was broken, even though it was.
Apple repaired my iMac that developed a knackered hard drive and in the process broke the LCD screen assembly. They replaced it FOC of course, but it just shows that they aren't naturally imbued with more capability than a third-party may have, contrary to popular belief.We had an iPhone 6 repaired by one of these 'scummers'. It's absolutely fine.
What some people seem to miss is an Apple screen repair or replacement isn't always around £80. I did a quote for the 6 in question and initially everything stated a price of around £80. When I got to the end of the quote, it leapt to £200 odd. Reason was that Apple couldn't be sure it was just the screen that was broken, even though it was.
Durzel said:
Apple repaired my iMac that developed a knackered hard drive and in the process broke the LCD screen assembly. They replaced it FOC of course, but it just shows that they aren't naturally imbued with more capability than a third-party may have, contrary to popular belief.
They're just people, and anyone who has opened up such a device himself knows that any human could easily fk it up. AiO's, tablets and smartphones in general are a nightmare to repair.I've had mixed experiences with repairs from both manufacturers and 3rd party. If the price difference isn't that high, I will go for the manufacturer. But this just destroys the 3rd party market, allowing them, in time, to just ask whatever they please for a repair.
audidoody said:
HUGE thread here if you've got a couple of hours:
http://forums.macrumors.com/threads/users-facing-e...
Reading some of that, I wonder what some of the sycophants would consider unacceptable behavior from Apple.http://forums.macrumors.com/threads/users-facing-e...
If the iPhone exploded and took your hand off, they'd be there happily justifying it.
jimmyjimjim said:
Reading some of that, I wonder what some of the sycophants would consider unacceptable behavior from Apple.
In all honesty, go to most "one brand" forums and you'll find similar response, whether it's car, bike or some electronics brands.That said, the more expensive the brand the more this seems present. There's a lot of justification going on. Have a look at Ducati, Porsche and Apple forums. All are cringe-worthy when it comes to criticisms.
Edited by ZesPak on Monday 8th February 16:01
otolith said:
twister said:
Well, aren't you just the bundle of elitist joy and snobbery-encrusted sunbeams... Do you have a similar level of distaste for people who can't afford main stealer servicing prices and prefer taking their cars to independents?
I wouldn't buy a very expensive piece of consumer electronics if I couldn't afford either to insure it against accidental damage or to pay to get it fixed properly myself. Just like I wouldn't buy an expensive car I couldn't afford to repair properly and have it bodged by a garage (which, for example, didn't know that it had to pair the immobilizer and ECU). If the phone has been repaired by an independent which knows the correct procedure, there won't be a problem, will there?I think the fact that hardly anyone hands over the face value of the things leads people to forget that they've got a significantly expensive bit of kit in their pocket.
Some of the vitriol aimed at people who understand the security issue is very sad, pathetic really.
ZesPak said:
jimmyjimjim said:
Reading some of that, I wonder what some of the sycophants would consider unacceptable behavior from Apple.
In all honesty, go to most "one brand" forums and you'll find similar response, whether it's car, bike or some electronics brands.That said, the more expensive the brand the more this seems present. There's a lot of justification going on. Have a look at Ducati, Porsche and Apple forums. All are cringe-worthy when it comes to criticisms.
Edited by ZesPak on Monday 8th February 16:01
otolith said:
I wouldn't buy a very expensive piece of consumer electronics if I couldn't afford either to insure it against accidental damage or to pay to get it fixed properly myself. Just like I wouldn't buy an expensive car I couldn't afford to repair properly and have it bodged by a garage (which, for example, didn't know that it had to pair the immobilizer and ECU). If the phone has been repaired by an independent which knows the correct procedure, there won't be a problem, will there?
I think the fact that hardly anyone hands over the face value of the things leads people to forget that they've got a significantly expensive bit of kit in their pocket.
As I understand it Apple won't supply spares to unauthorized repairers. Most (if not all) car manufacturers will supply their parts to anyone who wants them.I think the fact that hardly anyone hands over the face value of the things leads people to forget that they've got a significantly expensive bit of kit in their pocket.
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