I've broken my website

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Sharted

Original Poster:

2,630 posts

143 months

Wednesday 4th May 2016
quotequote all
Hi,

Can anyone help me out?

I have a WordPress site which was done by an ex colleague as a favour so support from that source unavailable.

He showed me how to use the functions at handover and I have managed to enter my own text, add tags and so on but I'm now stumped.

Last time logged on as admin I saw that there was a critical update available for my theme so I clicked the button, since then 2 things have changed and I'm struggling to put it back to normal.

1 - Not a massive issue but my logo looks a bit st in the top right hand corner, it just looks less integrated than it originally did. This is not a massive issue but would look more professional if it could be manipulated.

2 - My regulatory notices at the foot of the page are missing, in fact they are there and are only visible if I click and highlight, a bit like black text on a black page. I believe that this is the footer and it's something called PHP and I think that I can locate the relevant page in my website but haven't a clue how to change it.

I know it's a long shot but does any of this guff mean anything to you?

durbster

10,264 posts

222 months

Wednesday 4th May 2016
quotequote all
Could be a hundred things unfortunately.

If you or you developer have made changes to the theme then it's almost certainly replaced those changes with the update. The theme developers work on the assumption that you won't be changing their code.

Might be worth checking that your plugins are up to date. If a theme update is released to be compatible with a WP update, it can affect plugins.

Obviously you have it all backed up so can just roll back...?

maffski

1,868 posts

159 months

Wednesday 4th May 2016
quotequote all
If you post the url of your site people might be able to give you a clue to fixing it.

Sharted

Original Poster:

2,630 posts

143 months

Wednesday 4th May 2016
quotequote all
durbster said:
Could be a hundred things unfortunately.

If you or you developer have made changes to the theme then it's almost certainly replaced those changes with the update. The theme developers work on the assumption that you won't be changing their code.

Might be worth checking that your plugins are up to date. If a theme update is released to be compatible with a WP update, it can affect plugins.

Obviously you have it all backed up so can just roll back...?
Backed up?

Not exactly, as in I've only just discovered that this is possible and important.

The only change that's been made in the last 6 months is the theme update, bloody thing said it was critical so I just did it.

There are 7 plug ins that are asking for updates, I'm a bit nervous given my theme update experience, are updates generally a good idea?

MrOrange

2,035 posts

253 months

Wednesday 4th May 2016
quotequote all
"If you think using a professional is expensive, wait till you use an amateur" is springing to mind at the moment. Suggest you go find a WordPress support company local to you that might be able to help.

Hoofy

76,358 posts

282 months

Wednesday 4th May 2016
quotequote all
For your logo someone will probably have to edit a php template. I wouldn't do this yourself if you're asking us such questions. biggrin

ZesPak

24,428 posts

196 months

Wednesday 4th May 2016
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Sharted said:
There are 7 plug ins that are asking for updates, I'm a bit nervous given my theme update experience, are updates generally a good idea?
If you don't want your website to be hacked on a regular basis and with absolute easy, yes they are.

As for the rest, look for someone (or a company) that's willing to maintain your WordPress website.

Thorburn

2,399 posts

193 months

Wednesday 4th May 2016
quotequote all
durbster said:
If you or you developer have made changes to the theme then it's almost certainly replaced those changes with the update. The theme developers work on the assumption that you won't be changing their code.
Theme developer needs a slap and to read up on Child Themes if that has happened.