2010 Macbook Pro crashing.. Logic Board/GPU?

[Conor D]

Hi,

I have a problem with a 15" Macbook Pro from Mid 2010 where it will randomly crash to a black screen and will restart. I believe the 2011 Macbook Pro has a similar fault that Apple has put out a fix for that's to do with the Logic Board/GPU.. I'm guessing this may be the same issue but I wanted to get some advice before doing a fix/replacing parts?

When not connected to an external monitor I could go for hours without it happening, but once it's hooked up to an External monitor via Mini-Display port it could crash a few times in a row followed by a long period of not crashing.

Using some intensive software is almost guaranteed to initiate a crash (regardless if external monitor is used) - including Powerpoint, Final Cut Pro, Logic Pro X. Sometimes using Finder to search through many large files will also do it. Sometimes I will run Logic/Final Cut for hours without fault.

If I use bootcamp and run Windows 7 it will attempt to crash, and give an error window about a kernel panic but it will not crash and instead the screen will go black for a second before returning to normal. Windows 7 will not crash under any circumstances.

It's quite erratic but ultimately seems to crash when the GPU is being heavily used. Is it possible that this could be anything other than the GPU/Logic Board? Could faulty RAM or the HD also do it?

I captured the crash log from the most recent crash/restart.. It makes a note of a GPU kernel panic but to be honest it doesn't make much sense to me.

Anyone have any advice - is a workaround possible - it's an old laptop but it's still quite useful (when it does work). I've tried selecting 'use dedicated GPU' in system preferences but doesn't seem to have much effect, and it resets after each crash anyway.

If this fix is to replace the logic board - is it possible to upgrade to Logic Board with a better processor/GPU from 2010 without any issues?

Thanks





Tue May 24 20:22:41 2016
panic(cpu 3 caller 0xffffff7f93be2f7c): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80f4f08000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/AppleMuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 3), Frame : Return Address
0xffffff80e25d3140 : 0xffffff8011823139
0xffffff80e25d31c0 : 0xffffff7f93be2f7c
0xffffff80e25d3290 : 0xffffff7f92228f1b
0xffffff80e25d3350 : 0xffffff7f922f250a
0xffffff80e25d3390 : 0xffffff7f922f257a
0xffffff80e25d3400 : 0xffffff7f92571056
0xffffff80e25d3530 : 0xffffff7f92315ba9
0xffffff80e25d3550 : 0xffffff7f9222f96d
0xffffff80e25d3600 : 0xffffff7f9222d478
0xffffff80e25d3800 : 0xffffff7f9222e3f6
0xffffff80e25d38e0 : 0xffffff7f931a29c2
0xffffff80e25d3920 : 0xffffff7f931b237f
0xffffff80e25d3940 : 0xffffff7f931e033b
0xffffff80e25d3980 : 0xffffff7f931e039b
0xffffff80e25d39c0 : 0xffffff7f931b7e15
0xffffff80e25d3a10 : 0xffffff7f93183b5e
0xffffff80e25d3aa0 : 0xffffff7f9317fae7
0xffffff80e25d3ad0 : 0xffffff7f9317d636
0xffffff80e25d3b00 : 0xffffff8011ccfe73
0xffffff80e25d3b90 : 0xffffff8011cd1d6f
0xffffff80e25d3bf0 : 0xffffff8011ccf88f
0xffffff80e25d3d40 : 0xffffff80118b6e18
0xffffff80e25d3e50 : 0xffffff8011826d81
0xffffff80e25d3e80 : 0xffffff8011813af5
0xffffff80e25d3ef0 : 0xffffff801181e1d3
0xffffff80e25d3f70 : 0xffffff80118ca13d
0xffffff80e25d3fb0 : 0xffffff80118f4ca6
Kernel Extensions in backtrace:
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B1FF32]@0xffffff7f921d9000->0xffffff7f92441fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff7f91ec1000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xffffff7f921c9000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7f92186000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56A3A4AC]@0xffffff7f9244c000->0xffffff7f926f5fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B1FF32]@0xffffff7f921d9000
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff7f91ec1000
com.apple.GeForceTesla(8.2.4)[B0074750-2FC6-3E26-BEA0-5AD5469686CF]@0xffffff7f93162000->0xffffff7f9322cfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff7f91ec1000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xffffff7f921c9000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7f92186000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B1FF32]@0xffffff7f921d9000
com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@0xffffff7f93bd4000->0xffffff7f93be7fff
dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB36F]@0xffffff7f93bcc000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xffffff7f9212e000
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff7f91ec1000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7f92186000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[80899285-3952-30DA-A0F9-357C51E104CF]@0xffffff7f93bcf000

BSD process name corresponding to current thread: WindowServer

Mac OS version:
13F1077

Kernel version:
Darwin Kernel Version 13.4.0: Wed Mar 18 16:20:14 PDT 2015; root:xnu-2422.115.14~1/RELEASE_X86_64
Kernel UUID: 8B1A8FD1-2344-36C0-A7F5-D9D485A995FA
Kernel slide: 0x0000000011600000
Kernel text base: 0xffffff8011800000
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 1674845876332
last loaded kext at 26085661677: com.apple.filesystems.autofs 3.0 (addr 0xffffff7f93376000, size 45056)
last unloaded kext at 261709704453: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f92a01000, size 65536)
loaded kexts:
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
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com.apple.driver.AppleMikeyHIDDriver 124
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com.apple.Dont_Steal_Mac_OS_X 7.0.0
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com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.AppleLPC 1.7.0
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f4
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
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com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
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com.apple.BootCache 35
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Model: MacBookPro6,2, BootROM MBP61.0057.B11, 2 processors, Intel Core i5, 2.4 GHz, 6 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f4 15112, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST1000LM014-1EJ164, 1 TB
Serial ATA Device: MATstADVD-R UJ-898
USB Device: Hub
USB Device: Built-in iSight
USB Device: IR Receiver
USB Device: Hub
USB Device: Hub
USB Device: Fast Track
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USB Device: USB Receiver
USB Device: Flash Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
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Thunderbolt Bus:

[dmsims]

Buy a Windows Laptop

[ZesPak]

Sounds like it could be a thermal safeguard.
Are you sure the fans are still in working order? Any significant heat generated? Maybe a diagnostics tool that shows the temps?

[northwick]

There is a fix because mine was done under warranty as you mentioned. I presume the new logic boards have an update. Gettin hold of a brand new one with the fix will be tricky...

[sooty61]

Could be dodgy memory. I had similar symptoms on my 2009 iMac. I ran a memory check utility which crashed it, then took out the two original memory modules leaving in the later crucial 8gb and it has been fine ever since.

[Vaud]

ZesPak said:

Sounds like it could be a thermal safeguard.
Are you sure the fans are still in working order? Any significant heat generated? Maybe a diagnostics tool that shows the temps?

That would be my first test, along with opening it up for a good clean. The zero cost option...

[Du1point8]

if its never been opened there is a good chance the fans are a dirty mess and will need a damn good clean and can't dissipate the heat properly.

[chris285]

Yep sounds like could be rebooting for heat could be the reason, but it would keep rebooting if this was the case I would expect as it would need to shut down for a few mins to let it cool down

[Conor D]

Vaud said:

ZesPak said:

Sounds like it could be a thermal safeguard.
Are you sure the fans are still in working order? Any significant heat generated? Maybe a diagnostics tool that shows the temps?

That would be my first test, along with opening it up for a good clean. The zero cost option...

I have cleaned it recently and also replaced both fans within the last 12 months as one was making noise. They seem to be working but don't seem to spool up much unless really under load.

[Bikerjon]

Sounds like a GPU fault to me. You might be able to diagnose further using a graphics card status tool (gfxcardstatus)

[Warmfuzzies]

Have you tried Mac fan control, great app to let you take proper control over any system fans, might indicate one not working internally? It's from crystal ideas if memory serves.
K.

[Conor D]

Bikerjon said:

Sounds like a GPU fault to me. You might be able to diagnose further using a graphics card status tool (gfxcardstatus)

I downloaded gxfcardstatus and have noticed a few interesting things.. Unlike Mac System Preferences gfx will let you select to use either Integrated or discrete (GPU) rather than just using the discrete card.

When using the integrated graphics all crashing issues appear to disappear - but when using Final Cut Pro it will try to switch over to the discrete card or will crash the software, similarly if it's started using the discrete card, gfx will not be able to switch back to the integrated card until Final Cut Pro is closed.. Trying to do anything in Final Cut Pro with the discrete card will crash the system.

Logic Pro appears to open and function fine using the integrated graphics... and doesn't appear to crash when using it.

So this would really point towards the GPU being at fault. This might give me a work around that will at least stop the continuous crashing.

A replacement board looks to be around £200.. I think I might just have to live with it until I get a new machine.

[Du1point8]

Conor D said:

Bikerjon said:

Sounds like a GPU fault to me. You might be able to diagnose further using a graphics card status tool (gfxcardstatus)

I downloaded gxfcardstatus and have noticed a few interesting things.. Unlike Mac System Preferences gfx will let you select to use either Integrated or discrete (GPU) rather than just using the discrete card.

When using the integrated graphics all crashing issues appear to disappear - but when using Final Cut Pro it will try to switch over to the discrete card or will crash the software, similarly if it's started using the discrete card, gfx will not be able to switch back to the integrated card until Final Cut Pro is closed.. Trying to do anything in Final Cut Pro with the discrete card will crash the system.

Logic Pro appears to open and function fine using the integrated graphics... and doesn't appear to crash when using it.

So this would really point towards the GPU being at fault. This might give me a work around that will at least stop the continuous crashing.

A replacement board looks to be around £200.. I think I might just have to live with it until I get a new machine.

Isn't there a function to turn off the GPU and use the other one?

[anonymous-user]

Is it an N vidia GPU ?

[IanA2]

Isn't the 2010 MBP eligible for a free new GPU. Ends Dec '16 iirc.

ETA: Perhaps not: https://www.apple.com/uk/support/macbookpro-videoi... Looks like it's 2011 machines.

Edited by IanA2 on Saturday 4th June 19:30