Andriod "Insufficient Storage"?

Andriod "Insufficient Storage"?

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Discussion

98elise

Original Poster:

26,568 posts

161 months

Thursday 26th May 2016
quotequote all


I have an old galaxy S2 that I'm about to upgrade. The only issue with it is that it struggles to update any apps because the phone is out of memory (sufficient storage). I've deleted everything I don't need, and transferred everything to SD card that I can. I also use a few clean up tools.

Device Memory 1.4gb used of 2gb.
USB has 5Gb spare
SD has 4Gb Spare

I recently bought my daughter a new J5, and within couple of months it also has the same issue, ie "Insufficient Storage" when trying to update apps.

What to I need to be looking at in a phone spec to see if the device memory is big enough?

ZesPak

24,427 posts

196 months

Thursday 26th May 2016
quotequote all
Unfortunately you'll have to look it up online.

What some manufacturers do, especially on "cheaper" devices, is split up the main memory into "main" and "storage". Similar as if you would with a computer split up your hdd to a C drive for windows & apps and D drive for user data.
This means that, for example, the J5 you're talking about, might have split up it's already very small 8GB into 3GB and 5GB for example.

I didn't know new(ish) devices still did this!

Not much to do I'm afraid, maybe find a device specific solution online?

Woody

2,187 posts

284 months

Thursday 26th May 2016
quotequote all
I used to get this on my S2 and S3.
Go to the phone keypad and type *#9900#
That will bring up a menu - select 'delete dumpstate logcat' and then 'OK'.
Should free up some space.

There's a guide HERE

Chris

Edited by Woody on Thursday 26th May 14:12


Edited by Woody on Thursday 26th May 14:14

paulrockliffe

15,698 posts

227 months

Thursday 26th May 2016
quotequote all
I don't know what's going on with this, RAM is dirt cheap. Even top of the range phones often only come with 16Gb, especially if you can put an SD card in. I run out of storage space on my Xperia Z5 with just apps on it, to he point where I've had to move tons over to the SD Card. This doesn't work for a lot of apps.

My missus has an 8Gb phone and I'm constantly clearing it so she can still get her emails. Why can't Whatsap put the 771Mb of photos and vidoes on the SD card? I move apps over all the time, then a few weeks later they're back filling the main memory with crap to be moved again.

Just put some more memory in.

ging84

8,897 posts

146 months

Thursday 26th May 2016
quotequote all
Your S2, although old was a flagship phone, and as such came with a decent amount of storage 16 or 32gig

the J5 is a cheap phone, so although much newer still doesn't come with as much storage, only 8gig, which with the new android versions, plus the Samsung built in software already taking up several of those GB, there isn't actually a lot of room for storing more apps or data

Mammasaid

3,834 posts

97 months

Thursday 26th May 2016
quotequote all
The latest version of Android (6.0) comes with what's called Adaptive Storage, where the contents of the SD card can be configured to be used as native internal storage.

If (and that's a big if with Samsung) they update the J5 to Marshmallow, you should be able to do this.

In the meantime, I would strongly recommend anyone buying a phone (Android or iOS) to buy as much internal memory as possible.

paulrockliffe

15,698 posts

227 months

Thursday 26th May 2016
quotequote all
Mammasaid said:
The latest version of Android (6.0) comes with what's called Adaptive Storage, where the contents of the SD card can be configured to be used as native internal storage.

If (and that's a big if with Samsung) they update the J5 to Marshmallow, you should be able to do this.

In the meantime, I would strongly recommend anyone buying a phone (Android or iOS) to buy as much internal memory as possible.
Unless you have a Sony. They removed adaptive storage from the Marshmallow roll-out because if you remove the SD card it stops the phone working. Cretins.

Mammasaid

3,834 posts

97 months

Thursday 26th May 2016
quotequote all
paulrockliffe said:
Unless you have a Sony. They removed adaptive storage from the Marshmallow roll-out because if you remove the SD card it stops the phone working. Cretins.
That's why it's Nexus all the way for me now, at least you're not beholden to the manufacturer and the carrier for updates.

98elise

Original Poster:

26,568 posts

161 months

Thursday 26th May 2016
quotequote all
Woody said:
I used to get this on my S2 and S3.
Go to the phone keypad and type *#9900#
That will bring up a menu - select 'delete dumpstate logcat' and then 'OK'.
Should free up some space.

There's a guide HERE

Chris

Edited by Woody on Thursday 26th May 14:12


Edited by Woody on Thursday 26th May 14:14
Thats part of my clean up routine smile

When I need to update anything I have to do that, delete all caches, then delete a large app.

paulrockliffe

15,698 posts

227 months

Thursday 26th May 2016
quotequote all
98elise said:
Thats part of my clean up routine smile

When I need to update anything I have to do that, delete all caches, then delete a large app.
Marshmallow tells me that doesn't work!

98elise

Original Poster:

26,568 posts

161 months

Thursday 26th May 2016
quotequote all
Mammasaid said:
paulrockliffe said:
Unless you have a Sony. They removed adaptive storage from the Marshmallow roll-out because if you remove the SD card it stops the phone working. Cretins.
That's why it's Nexus all the way for me now, at least you're not beholden to the manufacturer and the carrier for updates.
Having owned 3 nexus 7's which got trashed by an os upgrade after 2 years I won't touch another Nexus/google device.

98elise

Original Poster:

26,568 posts

161 months

Thursday 26th May 2016
quotequote all
paulrockliffe said:
I don't know what's going on with this, RAM is dirt cheap. Even top of the range phones often only come with 16Gb, especially if you can put an SD card in. I run out of storage space on my Xperia Z5 with just apps on it, to he point where I've had to move tons over to the SD Card. This doesn't work for a lot of apps.

My missus has an 8Gb phone and I'm constantly clearing it so she can still get her emails. Why can't Whatsap put the 771Mb of photos and vidoes on the SD card? I move apps over all the time, then a few weeks later they're back filling the main memory with crap to be moved again.

Just put some more memory in.
Thats whats so frustrating. The phone has plenty of memory available, but its running out of space on what seems to be a tiny unmovable partition that some apps must be installed on.

98elise

Original Poster:

26,568 posts

161 months

Thursday 26th May 2016
quotequote all
paulrockliffe said:
I don't know what's going on with this, RAM is dirt cheap. Even top of the range phones often only come with 16Gb, especially if you can put an SD card in. I run out of storage space on my Xperia Z5 with just apps on it, to he point where I've had to move tons over to the SD Card. This doesn't work for a lot of apps.

My missus has an 8Gb phone and I'm constantly clearing it so she can still get her emails. Why can't Whatsap put the 771Mb of photos and vidoes on the SD card? I move apps over all the time, then a few weeks later they're back filling the main memory with crap to be moved again.

Just put some more memory in.
Thats whats so frustrating. The phone has plenty of memory available, but its running out of space on what seems to be a tiny unmovable partition that some apps must be installed on.

Mammasaid

3,834 posts

97 months

Friday 27th May 2016
quotequote all
98elise said:
Mammasaid said:
paulrockliffe said:
Unless you have a Sony. They removed adaptive storage from the Marshmallow roll-out because if you remove the SD card it stops the phone working. Cretins.
That's why it's Nexus all the way for me now, at least you're not beholden to the manufacturer and the carrier for updates.
Having owned 3 nexus 7's which got trashed by an os upgrade after 2 years I won't touch another Nexus/google device.
2012 or 2013 version?

I've got both and agree that the 2012 couldn't handle Lollipop, so I downgraded to Kitkat, and now it's used as a media server in the car via BLuetooth. The 2013 version is happily running Marshmallow with no issues.

Evanivitch

20,075 posts

122 months

Friday 27th May 2016
quotequote all
Had the same issue since my S3 died and replaced it with a spec-for-spec replacement Galaxy Core Prime.

Except the the OS and Chrome take up so much space I can't install apps and occasionally can't access my photo gallery. It's an absolute joke and was a complete false economy buying this PoS.

Getting a Moto G shortly.

98elise

Original Poster:

26,568 posts

161 months

Friday 27th May 2016
quotequote all
Mammasaid said:
98elise said:
Mammasaid said:
paulrockliffe said:
Unless you have a Sony. They removed adaptive storage from the Marshmallow roll-out because if you remove the SD card it stops the phone working. Cretins.
That's why it's Nexus all the way for me now, at least you're not beholden to the manufacturer and the carrier for updates.
Having owned 3 nexus 7's which got trashed by an os upgrade after 2 years I won't touch another Nexus/google device.
2012 or 2013 version?

I've got both and agree that the 2012 couldn't handle Lollipop, so I downgraded to Kitkat, and now it's used as a media server in the car via BLuetooth. The 2013 version is happily running Marshmallow with no issues.
2012 model. We bought 3, and I advised a few people to get them as well. All were trashed by lollipop. Google not interested and said to constact Asus. Asus wanted £200 up front (per device) to look at it.

We downgraded one, but as its not supported by google it wasn't a simple process. By then we had already bought an ipad for normal use. Friends and family that I'd advised all ended up buying new devices before I'd found out how to do the downgrade.

98elise

Original Poster:

26,568 posts

161 months

Friday 27th May 2016
quotequote all
Evanivitch said:
Had the same issue since my S3 died and replaced it with a spec-for-spec replacement Galaxy Core Prime.

Except the the OS and Chrome take up so much space I can't install apps and occasionally can't access my photo gallery. It's an absolute joke and was a complete false economy buying this PoS.

Getting a Moto G shortly.
I went into a shop today and asked about a Samsung A8 (2016 model). I asked about memory but the sales bod didn't understand what I meant (he kept mentioning it had an SD slot). I fired up the display phone and checked the memory. It was something like 12gb total, 10gb used by "system memory" half a gig of apps and about 1.5 Gb spare. Thats terrible.

Phones really should be advertised with actual useable memory, not include the OS. The A8 barely has 15% of the advertised memory actually available, and not way to add more.

Bobhon

1,057 posts

179 months

Friday 27th May 2016
quotequote all
Evanivitch said:
Had the same issue since my S3 died and replaced it with a spec-for-spec replacement Galaxy Core Prime.

Except the the OS and Chrome take up so much space I can't install apps and occasionally can't access my photo gallery. It's an absolute joke and was a complete false economy buying this PoS.

Getting a Moto G shortly.
Make sure that you get the 16Gb version. I have an 8Gb one and it is always running out of memory. You have to move Apps onto the SD card manually one at a time, takes about an hour a week. Not all Apps can be moved.

Then when they update they reappear back onto the main memory. And repeat.

As I said, get the 16Gb.

Evanivitch

20,075 posts

122 months

Friday 27th May 2016
quotequote all
Bobhon said:
Make sure that you get the 16Gb version. I have an 8Gb one and it is always running out of memory. You have to move Apps onto the SD card manually one at a time, takes about an hour a week. Not all Apps can be moved.

Then when they update they reappear back onto the main memory. And repeat.

As I said, get the 16Gb.
16GB is the intention, and a big microSD card.

Kermit power

28,642 posts

213 months

Saturday 28th May 2016
quotequote all
Whenever I've had this problem on one of our phones (S3, S4, Sony Z2), I've uninstalled and reinstalled Spotify, and it resets the problem for a good 6 months. smile

Doesn't help if you don't have Spotify, of course! hehe