EE to Three SMS issues

Author
Discussion

AJB88

Original Poster:

12,410 posts

171 months

Sunday 19th June 2016
quotequote all
All,

A mate of mine from work has been texting me (Hes on EE) and I don't receive them all of a sudden for the last 5 days, If he sends 20 I will receive 1 maybe 2.

I called three and they instantly asked if he was on EE to which I responded yes, they then said they have a known issue with receiving SMS from any number than has been on EE or is currently on EE.

Got the brother in law to try (hes on EE), he sent me 5 SMS and not received any of them either.

I am receiving SMS from O2 and three no issues.

Anybody else had this in last few days.

AJB88

Original Poster:

12,410 posts

171 months

Monday 20th June 2016
quotequote all
Nobody?

Can't be the only person in the country on Three who can't receive texts at all from EE?

tested it this morning, 2 mates sat next to me, one on o2 came straight through, Three one sent not received it nearly 12 hours later.

Jonesy23

4,650 posts

136 months

Monday 20th June 2016
quotequote all
Three manage to break their network interconnects in all sorts of interesting ways all the time. Give it a month or so and they might fix it.

(Based on them once losing connectivity with an entire continent and taking weeks to get around to sorting it)

AJB88

Original Poster:

12,410 posts

171 months

Monday 20th June 2016
quotequote all
Kind of annoying most of my mates us Whatsapp but this one insists on old school SMS.

NiceCupOfTea

25,289 posts

251 months

Monday 20th June 2016
quotequote all
I'm on 3 and never got a text back from somebody i was offering work to the other day. Any way of working out what network a number is on?

AJB88

Original Poster:

12,410 posts

171 months

Monday 20th June 2016
quotequote all
Apparently you can call Three and give them the number.

They said the issue affects any number thats ever been on the EE network so presume it means Orange and T-Mobile.

x type

912 posts

190 months

Monday 20th June 2016
quotequote all
E E MOBILE

Their own words .. Everything Everywhere I think they called it

Should be

N N MOBILE

Nothing Nowhere it should be

Worst mobile provider I have ever used

Cr.. all on EE works where I live and work

Jonesy23

4,650 posts

136 months

Tuesday 21st June 2016
quotequote all
Just tried it out: sent from EE (ex-Orange number), text received on Three in a second or two.

So either it's fixed or just patchy.

Cybertronian

1,516 posts

163 months

Friday 24th June 2016
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I'm experiencing similar problems where I'm on EE and my friend on Giffgaff (O2) has not been receiving all of my messages, and I don't seem to be receiving all of his either.

NiceCupOfTea

25,289 posts

251 months

Friday 24th June 2016
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Confirmed - somebody sent me a text on Tuesday and it never came through. Them on EE, me on three

audi321

5,185 posts

213 months

Friday 24th June 2016
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So that's why my wife doesn't get my messages wink

Panclan

879 posts

238 months

Friday 24th June 2016
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My brother is on an Orange contract, I can send/receive texts fine, I'm on Three.

AJB88

Original Poster:

12,410 posts

171 months

Tuesday 28th June 2016
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Haven't been in the country for a while anybody else having this issue still?