Virgin Media - woeful...

Author
Discussion

Mikeyjae

910 posts

106 months

Sunday 24th July 2016
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If your topping out at 80Mb using an ethernet lead then check what you network card is in your laptop/PC. 100Mb network cards wont you see you much above 80Mb. A 1Gb card for anyhitng above 100Mb is what you need.

moleamol

15,887 posts

263 months

Sunday 24th July 2016
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Why do you need more than 80mbps? I'm going to take a leap here and assume that if you can't make a TiVo box stop recording randomly, that you have no idea why you need that speed.

anonymous-user

54 months

Sunday 24th July 2016
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Was happy enough with Virgin but left due to the cost.
Now have Sky Q plus one extra box (free 32'' LG TV as new customer, rather than £10 off for a year)
Vodafone landline & broadband, my mobile minutes can be used on the landline. Only 42 meg but plenty fast enough for me.
£25 a month better off.
Funny how Virgin couldn't offer any discount when I asked nicely, but could when It was too late and I called to leave!
Much prefer the Sky menus & the Sky Q has lots of new features. Also you 'rent' the boxes like Virgin, so no warranty issues after a year ..

AC43

11,474 posts

208 months

Monday 25th July 2016
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Nom de ploom said:
if we want to switch is Sky the only real credible alternative?
I went from Sky to Virgin and now Freesat.

Really like the box (Humax HDR 1100S). Fast, east to use, intuitive and no fees. I never watched any Sky or Virgin content so this option works well for me.



Mikey G

4,729 posts

240 months

Monday 25th July 2016
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I'm dreading leaving VM, been with them for 16+ years and apart from a brief interlude with Sky for TV I returned to the full VM package when TiVo came in. Very reliable and every problem sorted quickly, and only 3 problems in 16 years I can live with.
I'm moving to a new house next month, no cable, a measly 76Mb is going to feel pedestrian and I may end up staying away from Sky and seeking 'alternatives'...

SBDJ

1,321 posts

204 months

Monday 25th July 2016
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Nom de ploom said:
150mbps...you;re having a laugh....80 is about the highest we've ever had over a wired connection.
At the risk of stating the obvious - you are connected to the virgin box via a wired gigabit connection aren't you? Check what the active connection speed says on your computer. Perhaps your computer network card isn't gigabit capable, or perhaps even a cable fault is resulting in a 100mbps connection speed.

I usually have no problem exceeding 200mbps smile

Edited by SBDJ on Monday 25th July 22:41

mikal83

5,340 posts

252 months

Monday 12th September 2016
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Mum passed a few weeks ago so sorting out this n that. Cancelled her VM account and gave my home addy for a return box for settop/router/remotes. Nothing in post. Tried getting thru to their "customer service" what a laugh that is. Gave my postcode....nothing.....tried again, gave my whole address 4 times....nothing. So Mr Branson, guess where your equipment is going this Thursday!!!!

Magic919

14,126 posts

201 months

Monday 12th September 2016
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He won't care as he sold it three years ago.

Dejay1788

1,311 posts

129 months

Monday 12th September 2016
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My biggest gripe with Virgin is the pile of ste they call a Tivo box. It's so slow, clunky and awkward to use compared to a Sky box.

Edit: Fibre is amazing though, just done a speed test and got 211MB D/L

Edited by Dejay1788 on Monday 12th September 15:39

Funkycoldribena

7,379 posts

154 months

Monday 12th September 2016
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Dejay1788 said:
My biggest gripe with Virgin is the pile of ste they call a Tivo box. It's so slow, clunky and awkward to use compared to a Sky box.

Edit: Fibre is amazing though, just done a speed test and got 211MB D/L

Edited by Dejay1788 on Monday 12th September 15:39
Cant argue with that,its abysmal,takes 30 seconds to bring up my shows sometimes.
Just had email that theres a price rise in November,so might escape then.

mikal83

5,340 posts

252 months

Monday 12th September 2016
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Dejay1788 said:
My biggest gripe with Virgin is the pile of ste they call a Tivo box. It's so slow, clunky and awkward to use compared to a Sky box.

Edit: Fibre is amazing though, just done a speed test and got 211MB D/L

Edited by Dejay1788 on Monday 12th September 15:39
We get 2 here in Cornwall!