Does an iPhone need a SIM card installed to be unlocked?

Does an iPhone need a SIM card installed to be unlocked?

Author
Discussion

Steve vRS

Original Poster:

4,845 posts

241 months

Friday 29th July 2016
quotequote all
My wife’s old EE locked iPhone 5S is being passed down the food chain to my son. She has taken out the SIM card and installed it in her new phone. However, we need to unlock the old phone as it is on EE and my son is using O2. Does the phone need to be connected to the network to be unlocked?

Will it have to be EE that unlock it or can O2 do it?

Thanks!

tim0409

4,410 posts

159 months

Friday 29th July 2016
quotequote all
Contact EE first - http://ee.co.uk/help/getting-started/joining-ee/un...

They will unlock it, then put the O2 sim in and connect it to iTunes and it will then be unlocked.

judas

5,989 posts

259 months

Friday 29th July 2016
quotequote all
Just having similar problems with my iPhone SE. Bought the phone sim-free from Carphone Warehouse a few months ago and stuck in my contract Vodafone sim. Contract with Vodafone now ended and have moved to GiffGaff.

My number ported over today so I stuck in the new sim only to find it won't work as the supposedly unlocked phone is now locked to Vodafone!

Turns out that iPhones bought from Carphone Warehouse get locked to the first network they are activated on, but like the first class tts they are, this is hidden away in the small print instead of letting you know up front. mad

Now have to wait for Vodafone to issue an unlock code. Wonderful rolleyes

spitfire-ian

3,839 posts

228 months

Friday 29th July 2016
quotequote all
judas said:
Turns out that iPhones bought from Carphone Warehouse get locked to the first network they are activated on,
This is true for all iPhones no matter where they're purchased from.

judas

5,989 posts

259 months

Friday 29th July 2016
quotequote all
spitfire-ian said:
judas said:
Turns out that iPhones bought from Carphone Warehouse get locked to the first network they are activated on,
This is true for all iPhones no matter where they're purchased from.
Been reading up on this and while it's not all suppliers, it's most of them. Buying one directly from Apple is an exception, so it's not a technical limitation but a cynical business decision. I still don't get how it's considered acceptable to sell a phone sim-free at full price and then lock it to a network the first time it's used.