Office 365

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Discussion

bitchstewie

Original Poster:

51,188 posts

210 months

Sunday 28th August 2016
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We're looking into migrating Office 365 rather than upgrading our existing Exchange system.

Putting to one side any potential hassle a migration would bring how's 365 once on it for things like availability?

TurricanII

1,516 posts

198 months

Sunday 28th August 2016
quotequote all
It has been great for our client companies. Only a couple of instances of intermittent connection to the mailbox over the years. No complaints from end users about it.

Often we see warnings in the o365 console about some issue or other but never seems to be noticable for basic users.

Backing up mailboxes may need addressing. Also if you need journalling whereby a copy of all email is kept then you need to buy that service additionally.

Hopefully you have a fat internet connection.

bitchstewie

Original Poster:

51,188 posts

210 months

Monday 29th August 2016
quotequote all
Backups are something I need to look into. Bandwidth isn't an issue.

You comment about the admin panel always seeming to report something rings true as I have the same perception from when we login to assign licenses, though I've never paid much attention to them until now as we've only been assigning licenses.

TurricanII

1,516 posts

198 months

Monday 29th August 2016
quotequote all
The other noteworthy thing regarding availability is you can access it via very good webmail and activate the mailbox on various phones/tablets/computers simultaneously which helps.

AGK

1,601 posts

155 months

Monday 29th August 2016
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The new 365 admin app on the iPhone is a godsend for quick tasks!

George111

6,930 posts

251 months

Monday 29th August 2016
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Office 365 is fantastic, there really is no point running your own exchange server and managing office licenses anymore. If you do it properly the cost is pretty high, clustered servers, storage, secure access etc - managing all that properly as you probably know isn't easy or cheap. Office 365 takes all that away.

All I would add is you need two factor authentication and backup. Both are easy to add.


Bikerjon

2,202 posts

161 months

Monday 29th August 2016
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In my experience 365 reliability is very good. For many organisations I suspect the reliability will be far higher than running their own system. Most days there does seem to be warnings in the control panel, yet it never seems to affect the customers I look after!

I suppose from an ex-sysadmin point of view my feelings are slightly mixed as there was a time when I could build highly complex exchange systems but these days there's very little point in doing so unless you work in a highly regulated industry. So 365 and similar must have an impact on jobs, but then again you can't fight the march of progress...

Would be interested to know how people are handling backups though as that's one area I haven't been required to look into so far.

WinstonWolf

72,857 posts

239 months

Monday 29th August 2016
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I'm another Exchange admin convert, never thought I'd say it but O365 makes complete sense in most SME environments these days.

bitchstewie

Original Poster:

51,188 posts

210 months

Monday 29th August 2016
quotequote all
For me, it doesn't matter whether it's on-site, on our hardware in a colo, or in 365, we still have to do admin.

Reliability is something that is becoming more of a concern. We do well but we're growing and these days if I walked in our server room and switched a ton of stuff off it's a toss up between the internet and email which one people notice first but it's not the stuff you'd expect like file servers and financial apps, it's communication related stuff.

I'm struggling mightily with any kind of rational argument to be advocating several boxes onsite in a DAG when we already have an E3 license for all staff under our EA.