Broadband speed halving is 'acceptable' apparently?

Broadband speed halving is 'acceptable' apparently?

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Discussion

Ari

Original Poster:

19,349 posts

216 months

Thursday 17th November 2016
quotequote all
Just spoken to Sky again, apparently the job is still 'open' and they're still working on it so I'll wait and see what develops with that. He says, looking at the notes that the line is getting 'choked' somewhere. He also said that the router reading is almost certainly wrong.

I did take my laptop downstairs with a cable, and then discovered that MacBook Pro doesn't have an ethernet port! Never easy is it? biggrin

GreigM

6,728 posts

250 months

Thursday 17th November 2016
quotequote all
Ari said:
I did take my laptop downstairs with a cable, and then discovered that MacBook Pro doesn't have an ethernet port! Never easy is it? biggrin
Wasting your time, it is not the wifi. To verify this there is a decent little app called "Wifi sweetspots" which will show you your raw data rate to the router.



Edited by GreigM on Thursday 17th November 17:24

beko1987

1,636 posts

135 months

Thursday 17th November 2016
quotequote all
It won't be your wifi, I get 38mb from a speedtest over wifi, our connection is 40mb. Wifi will be an issue for a 100mb connection, but wifi itself can transmit 40/50mb/s or something, so that's not your bottleneck.

What's t/he phone wiring like in your house? Any extension sockets coming off the master socket? Have you tried connecting the filter to the master socket for a week and see if that helps? (that removes all other sockets from your house in effect).9

If that helps, try a filtered faceplate? I have one fitted and it's great, no filters hanging out (your smaller RJ11 plug fits right in https://www.amazon.co.uk/BT-Telephone-Broadband-Fi...

Where does the incoming phone cable go in your house? Is it buried in the wall until it pops up behind your master socket? Or does it come out of the ground, through an old GPO junction box, then halfway around your house before coming in? Depending how good you are at pushing a blue wire and a blue/white wire into terminals, replace the whole run with a nice length of cat5 to the master socket, replacing all the joins along the way.

When we moved in, our router had to go in the bedroom to start with, and we got 5mb out of the 11 we should have (ADSL). I replaced all the wires back to where they enter the house (shhhh), with some nice jelly crimps for that bit, then one straight run of cat5 to the front room, one of the above filtered faceplates and book, 11.9mb within a day. After the fibre upgrade we mb down now get 36/9/10mb up consistently.

Or all that is bks and your issue is elsewhere...

Jakg

3,471 posts

169 months

Thursday 17th November 2016
quotequote all
zedx19 said:
Minimum promised speed = 1.2Mbps, you're getting 1.5MBps to 2.5Mbps. What's the issue? Previous speed is irrelevant, you signed up with a quoted minimum speed of 1.2Mbps.
Even then, there's not much you can do - I moved into a place with a suggested speed range of 1-3.5mbit. I got 0.6mbit.

BT arrived, declared no fault - just a long line. ISP (BT) offered to cancel the contract - but couldn't improve the line. I obviously want broadband - and cancelling doesn't actually help me - so I was stuck.

Speed dropped to 0.3mbit - same story. Maximum speed line can support is not a fault. So stuck.

The other day I finally got fibre. That was nice.

jamoor

14,506 posts

216 months

Thursday 17th November 2016
quotequote all
You can get fibre from EE for £28.50 including line rental.

You're trying to repair a pair of cups with a string in between them, yeah sure they may work but they aren't exactly a good solution in this day.

https://broadband.ee.co.uk/


gizlaroc

17,251 posts

225 months

Thursday 17th November 2016
quotequote all
Been through all this with me moving to BT, and my father in law moving to EE.

Seems like a good deal, but remember you are sharing bandwidth with xx amount of people.

I was getting around 21mbps download with BT on fibre which was only 3mbps faster than dsl with Zen, I moved back to Zen and now see a consistent 78mbps.

My father in law was the same with EE, constant 5-10mbps on a line that BT said he should see 'up to' 56mbps.
He is now with Zen and get 52mbps all day every day.


Move to a decent provider, the more well known they are the more likely you are are sharing your bandwidth 49 other people.

Ari

Original Poster:

19,349 posts

216 months

Tuesday 22nd November 2016
quotequote all
jamoor said:
You can get fibre from EE for £28.50 including line rental.

You're trying to repair a pair of cups with a string in between them, yeah sure they may work but they aren't exactly a good solution in this day.

https://broadband.ee.co.uk/
What difference would it make? They still use the exact same BT lines.

bimsb6

8,045 posts

222 months

Tuesday 22nd November 2016
quotequote all
Ari said:
jamoor said:
You can get fibre from EE for £28.50 including line rental.

You're trying to repair a pair of cups with a string in between them, yeah sure they may work but they aren't exactly a good solution in this day.

https://broadband.ee.co.uk/
What difference would it make? They still use the exact same BT lines.
Not mention both are owned by bt !

gizlaroc

17,251 posts

225 months

Tuesday 22nd November 2016
quotequote all
I would move to a new provider, EE, BT and Talk Talk constantly come out as the worst providers out there.

My move to BT was terrible, as I said earlier, only 3mb faster than DSL with fibre. I moved to Zen and got double, but still thought I should be getting more. Zen arranged for an engineer to come out and replace lines/sockets etc. and I now get 78meg constantly.

EE and BT just don't want to know.