Macbook Pro (2016)

Author
Discussion

dmsims

6,547 posts

268 months

Thursday 1st December 2016
quotequote all
Blaster72 said:
Apple Care for Enterprise does on-site support.

They aren't any more or less reliable than other manufacturers IME.

Not sure how other manufacturers onsite support can be any different than Apple's support.

What makes you think Apple don't do on-site warranties?
1. Really? I think that had been established already rolleyes

2. It's different in that you can see the cost

3. Where did I say they didn't do them ? (but do they for a consumer - not "enterprise")

Blaster72

10,897 posts

198 months

Thursday 1st December 2016
quotequote all
Don't roll your eyes at me young man mad

Anyway joking aside, are you saying for £100 you can get personal home support for your generic PC and that Apple don't do such a scheme?

It's not entirely clear from your posts.

Maybe if you link the cover you have and t&c we can all see how this compares to Apple Care.

Personally I've only ever had to use the free Apple Care for my mobile phone and they were outstanding, made an appointment online, saw a Genius (hate that phrase) and dropped off the phone. They replaced my broken screen F.O.C despite me telling them I'd dropped it and it was ready for collection 2 hours later - on a Saturday.

That's my experience anyway. My 2010 Macbook Pro hasn't needed anything other than a new battery which I fitted in 6 years.

dmsims

6,547 posts

268 months

Thursday 1st December 2016
quotequote all
We are not discussing generic PC's

I hardly think phone experience is relevant


Blaster72

10,897 posts

198 months

Friday 2nd December 2016
quotequote all
It's just an example of an experience using Apple Care, still relevant in this conversation.

Anyway, I'm getting tired of your tedious put downs so I'll leave you to it.

dmsims

6,547 posts

268 months

Friday 2nd December 2016
quotequote all
Apple care only offers "Collect & return service for portable computers"

how is that a put down ?

twoblacklines

1,575 posts

162 months

Friday 2nd December 2016
quotequote all
Seriously, what are Apple going to do when the MBP gets old. Well, older than just adding a little bar to it.

Since SJ passed (rip) has anyone else felt they have gone seriously downhill?

I have a 5c at the moment, it is pestering me to update it. Last time I updated an apple phone it sucked the battery flat every 40 mins, according to the CPW guy, they do this on purpose and their answer is...buy a 7. No thanks.

silentbrown

8,868 posts

117 months

Friday 2nd December 2016
quotequote all
Blaster72 said:
Don't roll your eyes at me young man mad

Anyway joking aside, are you saying for £100 you can get personal home support for your generic PC and that Apple don't do such a scheme?
Here's Dell's support costs on a fairly high-end XPS 13. All include VAT.



Very close to the £100 per annum figure.

ZesPak

24,438 posts

197 months

Friday 2nd December 2016
quotequote all
silentbrown said:
Here's Dell's support costs on a fairly high-end XPS 13. All include VAT.



Very close to the £100 per annum figure.
First year is included, this looks to me closer to the £70 per year figure.

Richyboy

3,741 posts

218 months

Friday 2nd December 2016
quotequote all
Surely if it's a sealed unit it should be much easier to claim on the UK's 6 year consumer law warranty period.

funkyrobot

18,789 posts

229 months

Friday 2nd December 2016
quotequote all
twoblacklines said:
Seriously, what are Apple going to do when the MBP gets old. Well, older than just adding a little bar to it.

Since SJ passed (rip) has anyone else felt they have gone seriously downhill?

I have a 5c at the moment, it is pestering me to update it. Last time I updated an apple phone it sucked the battery flat every 40 mins, according to the CPW guy, they do this on purpose and their answer is...buy a 7. No thanks.
I probably shouldn't post on here, but this is one of the reasons I will never buy an Apple product.

A lot of people moan about Windows machines etc. slowing down as they get old. Some people seem to forget that Apple devices do exactly the same. Also, you can't do anything with an Apple device. Everything (especially on the desktop machines and laptops) is soldered and stuck down. If I want to update the RAM in my PC, I open the case and swap it. Update the RAM on a modern Apple device? No way.

Apple products are so damn restrictive.

Then there is iTunes. If I want to copy files to and from my Android phone. I plug it into my PC, it appears as an external drive and I copy and paste. Apple device? Only certain things can be copied over without iTunes.

Unless I am mistaken of course. Last time I even looked at an Apple device was a year or so ago. hehe Happy to be proven wrong.

BalhamBadger

1,161 posts

174 months

Friday 2nd December 2016
quotequote all
So has anybody actually got one yet?

Blaster72

10,897 posts

198 months

Friday 2nd December 2016
quotequote all
silentbrown said:
Here's Dell's support costs on a fairly high-end XPS 13. All include VAT.



Very close to the £100 per annum figure.
Brilliant thank you, I was having a hard time getting a straight answer from our friend. Thanks for taking the time to answer the question.

K12beano

20,854 posts

276 months

Friday 2nd December 2016
quotequote all
BalhamBadger said:
So has anybody actually got one yet?
No. but only because I have no reason to change - but I went into Apple Shop yesterday and was hugely impressed with the Touch Bar, not so impressed by the pad, overall feel of quality and impressive speed for everyday tasks.

Would definitely go for one if I needed it, but there's some years left in my '11

craigjm

17,980 posts

201 months

Friday 2nd December 2016
quotequote all
Touch bar will be good when ms office catches up. Especially for presentations and slide skipping. Keynote worked really well

Matt..

3,604 posts

190 months

Friday 2nd December 2016
quotequote all
I've just had my 13inch touchbar model delivered. I'm setting it up now.

I'm almost certain it's going back though (to be replaced by one with more storage).

It came a week before the original due date, so that's not so bad. It's somewhat annoying that you can buy base models in store now though, but they don't have any with the RAM upgrade available, so you have to wait weeks for delivery.

twoblacklines

1,575 posts

162 months

Sunday 4th December 2016
quotequote all
John Lewis etc seem the best places to buy them. They have them in stock in loads of different configs. So you don't have to wait for a high ram model etc.

Evolved

3,571 posts

188 months

Sunday 4th December 2016
quotequote all
Given the number of bad reports I'd say no, buy the 15 model.

Latest is approx 3.5/5 hours battery life!

Durzel

Original Poster:

12,286 posts

169 months

Sunday 4th December 2016
quotequote all
BalhamBadger said:
So has anybody actually got one yet?
Got my fully loaded (bar 1TB SSD) 15" one a couple of weeks ago now. I'm happy with it, the keyboard wasn't as jarring as I feared it would be. All in all pleased with the purchase.

The big down sides however were the exorbitant price, and to be honest I've found the Touch bar to be a bit of a gimmick so far. I find myself going out of my way to press buttons on it, rather than it being an organic user experience. Am hoping that will change though - 3rd party app support seems non existent.

Rawwr

22,722 posts

235 months

Sunday 4th December 2016
quotequote all
I had a play with one in the Apple store in Cambridge on Tuesday. I cannot for the life of me see what the touchbar brings to the party. If I have to look at a keyboard - and this is purporting to be a dynamic extension of the keyboard - then it's not fit for purpose.

MitchT

15,906 posts

210 months

Sunday 4th December 2016
quotequote all
Currys PC World are doing 10% cashback on these at the moment. Far better than Apple's crappy Black Friday effort.

Rawwr said:
I cannot for the life of me see what the touchbar brings to the party.
Depends very much what you want to use it for. As a Logic Pro user I can see massive potential for it.