Fake goods on eBay..plot twist I'm the seller!
Discussion
This time last year (December 15) i purchased a brand new with tags Canada Goose jacket from eBay all markings and tags serial number etc genuine reason for selling. The Coat came and was amazing quality exactly the same as I had seen in the shops etc I was super happy. It was purchased to be worn on a holiday, the holiday was cancelled the coat remained unworn and labels still on and it was sold on eBay (January 2016) for the same price I paid for it.
Fast forward to today, I receive an email from the guy/gal who purchased my coat. They had tried to sell it and one of the potential buyers has got conformation from Canada goose that the coat is a fake. I have not seen this evidence yet. The buyer is demanding full refund or else?
I don't know where I stand on this, what to do next or if I'm going to be seriously out of pocket. Any advise welcome.
Fast forward to today, I receive an email from the guy/gal who purchased my coat. They had tried to sell it and one of the potential buyers has got conformation from Canada goose that the coat is a fake. I have not seen this evidence yet. The buyer is demanding full refund or else?
I don't know where I stand on this, what to do next or if I'm going to be seriously out of pocket. Any advise welcome.
eBay seller protection is rubbish. I recently sold a pioneer dvr all fully working with a ding on the rear panel. All pictured showing its condition, offered to demo if picked up in person and offered advice prior to purchase of how to set up. Sold it, buyer emails saying it simply doesn't work. Buyer eventually sends pictures with it incorrectly connected but demands full refund. I ask for more detailed pictures of connections to claim on postal insurance as item worked perfectly before. Buyer says can't see the point in pictures as they won't prove anything? Long story short, eBay forces a full refund once item is returned but I have to pay return postage. Item arrives I plug it in to see what's up and it works perfectly. I appeal to eBay, ebay says I can't prove it fully works but if it does I can re list it.
eBay and PayPal suck!
Buyer had 100% feedback of 1200 where as my 100% feedback was only 600 odd.
Best way to sell without being scammed is via cash on collection.
eBay and PayPal suck!
Buyer had 100% feedback of 1200 where as my 100% feedback was only 600 odd.
Best way to sell without being scammed is via cash on collection.
I don't sell on eBay anymore, just local facebook groups and cash only. I got fed up of reading the horror stories of sellers being forced to refund by eBay.
I read one story where a guy sold a quite expensive watch, sent it recorded delivery and the buyer said it didn't work.
When he got his watch back it was clearly a fake (swapped for his genuine one), could he prove it.......No, eBay and PayPal weren't interested.
I read one story where a guy sold a quite expensive watch, sent it recorded delivery and the buyer said it didn't work.
When he got his watch back it was clearly a fake (swapped for his genuine one), could he prove it.......No, eBay and PayPal weren't interested.
BlueHave said:
45 days I believe is the time period they have for a claim.
I suspect like much of ebay they are possibly looking a for a refund for a jacket they have worn for 11 months.
Definitely - probably needs a few quid for Christmas and is trying it on. I suspect like much of ebay they are possibly looking a for a refund for a jacket they have worn for 11 months.
Bizarrely enough, we've had a very similar one this morning from a customer that bought 4 pairs of Crocs in April. It would seem they've only just got round to wearing them, and in what must be an incredible run of bad luck (a) the straps on all 4 pairs have come off, (b) they can't send me a picture of the damage as their phone isn't working and (c) they can't return them as they wouldn't be able to print the return label as the printer has also stopped working. Luckily their laptop is working enough for them to be able to ask for a refund...
Wasnt there a recent thread on fake boots where it said they weren't allowed to return the fake item and had to provided pictures of it destroyed? If so, what's to stop people buying expensive clothing items, crying fake, asking for refund, then burn your Grans old coat or something similar? A little circle of friends could make quite a few pennies by doing it on a regular basis and selling on the genuine articles
InitialDave said:
By "confirmation from Canada Goose", I am assuming this means "Looked at the counterfeit page on their website and made my own decision".
I'm with the "sod off" side.
Not necessarily, I bought a fake OMP steering wheel. When it arrived I had my concerns and after a conversation with the UK distribution arm of OMP I sent the wheel to them. They confirmed it was fake, sold me a genuine one at cost and started legal proceedings against the guy selling them - he was selling lots of them. I'm with the "sod off" side.
It really wouldn't be very difficult to go to a UK Canada Goose stockist and ask them to check. I suspect they're very keen to get as many fakes off the streets as possible.
I'm slightly surprised at the response on here - there's a high degree of probability that the OP has sold a fake to someone, most of those on Ebay are. Just because it's taken them a while to find out doesn't mean they've not been stiffed by the OP. Fair enough, the OP didn't know it was fake, but lets be honest what percentage of BNWT GC jackets sold on Ebay are genuine?
If it was a scam the buyer would have made the claim within 45 days when they had protection - for fakes Ebay immediately refund the buyer and tell them to destroy the item and not return it to the seller. A far simpler process for a scammer.
SDarks said:
This time last year (December 15) i purchased a brand new with tags Canada Goose jacket from eBay all markings and tags serial number etc genuine reason for selling. The Coat came and was amazing quality exactly the same as I had seen in the shops etc I was super happy. It was purchased to be worn on a holiday, the holiday was cancelled the coat remained unworn and labels still on and it was sold on eBay (January 2016) for the same price I paid for it.
Fast forward to today, I receive an email from the guy/gal who purchased my coat. They had tried to sell it and one of the potential buyers has got conformation from Canada goose that the coat is a fake. I have not seen this evidence yet. The buyer is demanding full refund or else?
I don't know where I stand on this, what to do next or if I'm going to be seriously out of pocket. Any advise welcome.
In the unlikely event their claim's upheld, what's to stop you from passing the claim on to your supplier?Fast forward to today, I receive an email from the guy/gal who purchased my coat. They had tried to sell it and one of the potential buyers has got conformation from Canada goose that the coat is a fake. I have not seen this evidence yet. The buyer is demanding full refund or else?
I don't know where I stand on this, what to do next or if I'm going to be seriously out of pocket. Any advise welcome.
InitialDave said:
By "confirmation from Canada Goose", I am assuming this means "Looked at the counterfeit page on their website and made my own decision".
I'm with the "sod off" side.
Not necessarily, I bought a fake OMP steering wheel. When it arrived I had my concerns and after a conversation with the UK distribution arm of OMP I sent the wheel to them. They confirmed it was fake, sold me a genuine one at cost and started legal proceedings against the guy selling them - he was selling lots of them. I'm with the "sod off" side.
It really wouldn't be very difficult to go to a UK Canada Goose stockist and ask them to check. I suspect they're very keen to get as many fakes off the streets as possible.
I'm slightly surprised at the response on here - there's a high degree of probability that the OP has sold a fake to someone, most of those on Ebay are. Just because it's taken them a while to find out doesn't mean they've not been stiffed by the OP. Fair enough, the OP didn't know it was fake, but lets be honest what percentage of BNWT GC jackets sold on Ebay are genuine?
If it was a scam the buyer would have made the claim within 45 days when they had protection - for fakes Ebay immediately refund the buyer and tell them to destroy the item and not return it to the seller. A far simpler process for a scammer.
JQ said:
Not necessarily, I bought a fake OMP steering wheel. When it arrived I had my concerns and after a conversation with the UK distribution arm of OMP I sent the wheel to them. They confirmed it was fake, sold me a genuine one at cost and started legal proceedings against the guy selling them - he was selling lots of them.
.
The main difference is that you queried the authenticity immediately, not nearly a year later..
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