OH's new laptop is flaky - any ideas?

OH's new laptop is flaky - any ideas?

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Discussion

MitchT

Original Poster:

15,873 posts

209 months

Sunday 22nd January 2017
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moleamol said:
Can you not take it to a friendly (well, approachable at least) one of your IT people and ask them to have a look?
Well, I can't 'cause I binned that part of my life last year. The IT people where she work are unlikely to touch it as the whole company is like a cat on a hot tin roof where security is concerned and they do everything remotely so no chance of a physical bod having a look.

Fermit The Krog and Sexy Sarah

12,991 posts

100 months

Sunday 22nd January 2017
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King Herald said:
I downloaded Ccleaner yesterday to my new PC. I could do with finding all the bloatware and working out how to remove it, or at least how to stop it bloating.

Edited by King Herald on Sunday 22 January 22:53
I just remembered the one I used before, available for download from the likes of CNET, PC Decrapifier, which I recall did a good job.

TonyRPH

12,976 posts

168 months

Monday 23rd January 2017
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MitchT said:
moleamol said:
Can you not take it to a friendly (well, approachable at least) one of your IT people and ask them to have a look?
Well, I can't 'cause I binned that part of my life last year. The IT people where she work are unlikely to touch it as the whole company is like a cat on a hot tin roof where security is concerned and they do everything remotely so no chance of a physical bod having a look.
Well, I've worked in corporate IT for 20 years, and have dispensed advice earlier in this thread.

If your O/H brought the laptop to me at work, I'd only do what I (and others in this thread) suggested.

So if you (or your O/H) cannot follow this advice (and that of others on here) then there's little point in taking it to work is there?

<dragons>I'm oot</dragons>



SystemParanoia

14,343 posts

198 months

Monday 23rd January 2017
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boot into recovery mode and perform a full re-install.

problem solved

MitchT

Original Poster:

15,873 posts

209 months

Monday 23rd January 2017
quotequote all
TonyRPH said:
Well, I've worked in corporate IT for 20 years, and have dispensed advice earlier in this thread.

If your O/H brought the laptop to me at work, I'd only do what I (and others in this thread) suggested.

So if you (or your O/H) cannot follow this advice (and that of others on here) then there's little point in taking it to work is there?

<dragons>I'm oot</dragons>
The McAfee that came on the machine threw up a window yesterday saying it's a trial version which has to be paid for after a couple of weeks, so hopefully she'll uninstall it (having already paid for Norton) and that'll be an end to the aggro. Otherwise I'll buy some noise cancelling headphones and she can moan to herself!

anonymous-user

54 months

Monday 23rd January 2017
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MitchT said:
I'll buy some noise cancelling headphones and she can moan to herself!
Thread winner laugh

Andehh

7,110 posts

206 months

Monday 23rd January 2017
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mp3manager said:
Make a note of your product key and make a backup of any important files you have.

Download Windows 10 from Microsoft, format the drive and install a fresh bare-bones edition of Windows 10, which doesn't have all the crapware and 30 day free trail garbage that Asus have installed from the factory.

Activate it with your product key and re-install your important files from your backup and don't install any anti-virus software ever again.
100% this^!!