ADSL ISP Sticky

[ginettag27]

Was with Nildram (which got bought by Pipex, which got bought by Tiscali... ) now with Newnet

[mph999]

I've got Tiscali - brilliant service.

At first only sync'ed at 512K, quick phone call and problem was sorted, was gertting silly speed >10M, but they capped it to 8M ...

Called me back that evening to check all was well, and commented I was one of their fasted customers, so very pleased. My dad's on Tiscali, no issues at all.

Their tech guys seem good, asked a couple of questions whilst I was speaking with them and got the correct answers back instantly. A breath of fresh air so to speak.

Martin

[ginettag27]

Personally the main issue with providers like Tiscali is the lax contention ratio...

[UKbob]

BT Business broadband, at home. I get 5 megs on the "Up to 8 megs" package.
Absolutely brilliant!
Downtime over the last 5 years (in 2 premises) amounts to a couple of hours. It always works, perfectly... Touch wood.

[Fetchez la vache]

UKbob said:

BT Business broadband, at home. I get 5 megs on the "Up to 8 megs" package.
Absolutely brilliant!
Downtime over the last 5 years (in 2 premises) amounts to a couple of hours. It always works, perfectly... Touch wood.

Christ I wish my BT Business broadband was like that. OK, aside from 40 mins last week it's been up for about 3 months, but when it goes down it tends to go down for 2 - 3 days or more, making me give up and look elsewhere for a few days due to working from home in an IT job where you're stuffed with no connection. have you ever called them up and waited less than 25 mins to speak to someone?? I make it a point to make a cuppa before ringing them, but even then I'll have finished it before I speak to someone.
Paying £35/month is also galling when you just get 1mb on a 2mb package...

[blueyonder]

Tonsko said:

philthy said:

Made the jump to Zens 30gig package.
So far, absolutely excellent !
The BT line into my place is crap, but I'm getting over 2 meg down it consistantly.

Nice. Re: your line, I had my internal junction boxes removed/upgraded with proper wire. It's made the average line speed jump from around 3.5-4 ->6.5 6.8.

My BT line is also crap...my ISP is Sky and they told me that it is my BT line that only has a capacity of 512k or something like that due to the proximity to BT's exchange, which is making my BB slow, mainly during weekdays...evenings/weekends seems fine!!

How difficult/easy is it to upgrade my internal junction box and is it an easy DIY job or do you have to pay a fortune for a BT engineer to come out? What are the costs involved and is it likely to improve speed bearing in mind the problem is the distance from my house to BT's exchange?

Cheers

[Scraggles]

http://www.samknows.com/broadband/mapping/mapping.... for some nice maps

suspect it is easy to upgrade the box, but BT not like u doing it for some reason

[CzechItOut]

I have recently migrated from NewNet, who were excellent, but at £21.95 a month quite expensive, to o2, who are also excellent, but at £7.50 a month very cheap!

And you get a cool free iMac-style wireless router.

[J-Skid]

Am looking for a premium ADSL service. Have heard good things about the top 02 package with a fixed IP - unlimited with up to 20mb speed. Any comments / thoughts or recommendations?

Thanks

[Scraggles]

great if ur near the exchange, sucks if not near it, adsl2 or LLU favour those very close

[Ordinary Bloke]

http://www.freedom2surf.net/

Consistently good service, low price, never had any problems.

Please mention username "marlow" when you sign up...

[lizardking]

J-Skid said:

Am looking for a premium ADSL service. Have heard good things about the top 02 package with a fixed IP - unlimited with up to 20mb speed. Any comments / thoughts or recommendations?

Thanks

I use O2 at home £7.50 for 8meg line, i would recommend them till my throats dry!! Excellent customer service. Lowest speed i have got is 6.5meg, fastest was 12meg (all according to speedtesting from www.speedtest.net)
One of the best around IMO.

[Odie]

I was with Zen 2mb for nearly 3 years, was great until i tried to cancel it. It took 10+ phone calls and a snotty email until they got it into their thick heads that i wanted to cancel.

Now on Virgin fibreoptic 20mb, but not overly impressed latency seems abit high (on cs:s it was 15-20 on zen, on Virgin its more like 50-60) thought it may settle but doesnt seemed to have.

Edited by Odie on Thursday 2nd April 15:06

[Scraggles]

www.merula.net - business ISP, but seems good for gamers, can download what I want, mostly off peak and do not need LLU even though the exchange is capable of it. Costs £38 per month, company pays 50%, currently having issues with work's vpn, they blamed isp as they prefer me to use BT business broadband. Not going to happen unless they pay for all the expenses and cover the contract duration in writing

First name terms with support, can phone him in office hours and think it diverts to call handler at night

ping www.jolt.co.uk - well known gaming server

Pinging www.jolt.co.uk [84.234.17.86] with 32 bytes of data:
Reply from 84.234.17.86: bytes=32 time=14ms TTL=124
Reply from 84.234.17.86: bytes=32 time=13ms TTL=124
Reply from 84.234.17.86: bytes=32 time=13ms TTL=124
Reply from 84.234.17.86: bytes=32 time=14ms TTL=124

Ping statistics for 84.234.17.86:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 14ms, Average = 13ms

which is something to consider, 16:47

Read of a guy downloading 1200 GB per month and every month, he used to be with merula, but is now with O2, not sure what he does with what he downloads, but not need that much

[Tonsko]

blueyonder said:

Tonsko said:

philthy said:

Made the jump to Zens 30gig package.
So far, absolutely excellent !
The BT line into my place is crap, but I'm getting over 2 meg down it consistantly.

Nice. Re: your line, I had my internal junction boxes removed/upgraded with proper wire. It's made the average line speed jump from around 3.5-4 ->6.5 6.8.

My BT line is also crap...my ISP is Sky and they told me that it is my BT line that only has a capacity of 512k or something like that due to the proximity to BT's exchange, which is making my BB slow, mainly during weekdays...evenings/weekends seems fine!!

How difficult/easy is it to upgrade my internal junction box and is it an easy DIY job or do you have to pay a fortune for a BT engineer to come out? What are the costs involved and is it likely to improve speed bearing in mind the problem is the distance from my house to BT's exchange?

Cheers

Oops! Sorry, only just seen this question! I got BT to do it. It was a mission, trying to get them to come out to fix a line that wasn't broken. None of the call-centre dicks knew wtf was going on. I even had problems using the internal BT line for BT employees (at the time I was BT) that was set up precicely to help employees navigate the labyrinthine call centres. I got there in the end, and it cost me £100.

[JusTox]

Am on o2 on there premium package "up to" 20 Mb, am getting about 7 Mb am guessing because download about 790 kB/s max I've seen is 958 kB/s. Speedtest for me is very unreliable I've had results of

Which is impossible I think because max Adsl2+ can do is 24Mb/s.

[hiltonig]

right after a good isp for gaming and would like static ip, any recomendations ?

[satans worm]

hiltonig said:

right after a good isp for gaming and would like static ip, any recomendations ?

I'm now in the same boat as virgin has not managed to transfer my BB account in 2 months of trying and 5 phone calls, infact they havent even bothered answering my email of complaint to them! So what ever you do, ditch Virgin!

Really hoping someone will come and advise of a vagualy competent supplier, as per hilton, most my BB use is for gaming.

Anyone??

[JonRB]

I have 2 phone lines into my house at present. The one that ADSL is on shows about 6 meg on a line test, and the other other one shows potentially 12 meg. I'm seriously considering going through the hassle of trying to get Pipex to change it over.

Trouble is they'll think I'm moving house and get all confused that the address isn't changing.

[WildCards]

Can someone tell me if this is any good? I'm currently on BT Total Broadband up to 10Mb service, but considering switching to Virgin Cable Broadband 20Mb as a cost cutting excersize, but not if i'm unlikely to get a better or equivalent service.

VCB is readily available in my area and will save me around £25 per month for a potentially faster BB.

Edited by WildCards on Tuesday 23 June 10:58