Microsoft Outlook 365 email send issue

Microsoft Outlook 365 email send issue

Author
Discussion

Actual

777 posts

107 months

Sunday 25th February
quotequote all
robinh73 said:
Many thanks for that, I have sent an email (not from Outlook!) to the guy who looks after my website. Fingers crossed this sorts it.
Your website guy may be able to help as he presumably has access to update your domain DNS record but as far as I know the operation of your website won't affect your Outlook 365 emails.

I use Outlook 365 for my domain email and I have the SPF record but not the DKIM and DMARC and I don't have any issues with outgoing emails being received by recipients.

Is it possible that your domain is blacklisted? There are sites which can tell you if you are blacklisted.

Sheepshanks

32,899 posts

120 months

Sunday 25th February
quotequote all
Actual said:
Your website guy may be able to help as he presumably has access to update your domain DNS record but as far as I know the operation of your website won't affect your Outlook 365 emails.

I use Outlook 365 for my domain email and I have the SPF record but not the DKIM and DMARC and I don't have any issues with outgoing emails being received by recipients.

Is it possible that your domain is blacklisted? There are sites which can tell you if you are blacklisted.
My reading of the rules that Yahoo and Gmail are starting to enforce DKIM and DMARC is that they only apply to bulk email senders.

If you don't have an spf record on your DNS then a lot of email systems will reject your email, but this isn't new.

robinh73

Original Poster:

926 posts

201 months

Sunday 25th February
quotequote all
I have found a good IT company and they are sorting this out, along with a few tweaks to the website.
Thanks for all the help chaps, very much appreciated.